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February 2024 by Amanda Albert
Love! Cute little store- the staff are so kind and knowledgeable, and they offer tastings. Had no idea all the ways olive oils and balsamics could enrich cooking/drinks, Virginia beach is lucky to have this place!
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September 2023 by Sammi L.
terrible customer service and literally got scammed making a purchase from them online with apple pay. i ordered online on the 1st and i never got a confirmation email or tracking update. every time i called and asked for an update the lady (bonnie) would tell me to call tomorrow for someone who knows how to handle the computer. and the person doing the online shipments doesn't work everyday so i have to call on the days she does work to figure out where my order is. why is it a hassle and i have to call them everyday asking for an update on my order and they have no clue what my order is because they are now saying their computer is broken. so instead of issuing me a refund on my apple pay which is direct payment. they emailed me today saying there is something wrong with their computer and they are out of stock of the product i ordered. they gave me store credit instead of a full refund... now what should i do with store credit when they can't even tend to their online business. i live in california not virginia. please update ur website if you cannot properly handle online orders and shipment with ur business. this is ridiculous. now i'm calling them everyday asking where my product is or my refund and all they keep doing is telling me to call tomorrow to talk to someone else. i just want my refund back.
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August 2023 by N O
I had been a customer for over 10 years and would purchase from the VB store frequently. About 3 years ago, we moved out of state. We continued buying from them online and having the bottles shipped. Back in December of 2021, I ordered 4 bottles 2 of the largest bottles and 2 of the medium size bottles (2 were gifts) of Olive oil. When they arrived, one of the large bottles was broken. I took pictures and then called and spoke with the owner who said she would have the lady who does their shipping send me a new bottle on Wednesday when she came in. I waited 2 weeks and still no replacement. When I called the second time, I spoke to the gentleman that has been there for a long time. He said he would have the owner call me. I waited another week with no call back and no replacement. I called a third time and a younger woman answered and told me she would have the owner call me back. It is now May of 2022 and I am still waiting. I would like to keep buying from them, but not when I am still out $40 + shipping. Not to mention my friends who I got the other 2 bottles for would of started ordering too, but they haven't because of how they have handled this situation.
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June 2023 by Janet C.
This place is simply amazing. I apologize for not getting the name of the lovely lady who helped us. We walked in completely blind as to the service and knowledge and fantastic selection in this beautiful little shop. We walked out completely thrilled and with three bottles of amazing oils and a vinegar. I can see spending way too much in future purchases here, but I am confident that they will be worth every single dollar. Ten stars.
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April 2023 by Barry C
Great place, owner knows her stuff.
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April 2023 by Katie P
This place is absolutely AMAZING! Easily the most extensive collection of delicious olive oils & balsamic vinegars. The prices are more than fair; affordable for any budget. The staff is extremely friendly, knowledgeable and accomodating. I HIGHLY recommend and will be going back for more ?
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February 2023 by Jake Z.
10/10 recommend! Best olive oil and balsamic vinegar selection I have seen in America. Mrs. Bonnie was so kind, very knowledgeable, and so fun to talk to! It was like stepping into another country! Overall amazing experience and we will definitely be back often!
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September 2022 by Charmagne F.
There's good news and bad news in regards to Savor the Olive. The bad news first! The employees at the Hilltop location are so incredibly rude. I wouldn't talk to my dog the way I was spoken to in there. I was called out and yelled at from across the room because I, how dare I, was going to put some balsamic vinegar in a bottle. I was informed not to touch anything. The woman claimed that since Covid that's the regulation. That simply cannot be true because I can touch every shopping cart and every utensil in the salad bar line so that is a lie. If they want to change their policies, just change them but do not lie about it and blame it on the government. I'm sick of lies! The good news is that they have a delicious balsamic vinegar 18 year aged at the front of the store. Just don't touch anything!
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September 2022 by Rob T
Fantastic shop for Infused olive oils. You can sample them before buying. I use them exclusively when I'm cooking and looking to impress family and friends.Used bottles just bring back for a quick clean and refill !!!! Makes Great Gifts !
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September 2022 by george myers
two occasions.first was pleasent, good vinegar nice encounter. second bad vibe,coughing in one hand with taster cup in the other and then coughing againg before filling the bottle with vinegar. cannot chance the next encounter. not the most hygenic.
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August 2022 by Kirsteen M.
I have been shopping at this store for many years. They have an amazing selection of oils and vinegars. You can taste all the varieties and pick your favorites. I try to do something different each time to vary my meals but I swear by their products. They are extremely flavorful and healthy. They are a bit expensive but for me it's worth the extra money because they add that special touch to all my dishes. I love them most to be used in my homemade salad dressings. SO GOOD!!!
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June 2022 by Valerie Zavislak
I had been a customer for over 10 years and would purchase from the VB store frequently. About 3 years ago, we moved out of state. We continued buying from them online and having the bottles shipped. Back in December of 2021, I ordered 4 bottles 2 of the largest bottles and 2 of the medium size bottles (2 were gifts) of Olive oil. When they arrived, one of the large bottles was broken. I took pictures and then called and spoke with the owner who said she would have the lady who does their shipping send me a new bottle on Wednesday when she came in. I waited 2 weeks and still no replacement. When I called the second time, I spoke to the gentleman that has been there for a long time. He said he would have the owner call me. I waited another week with no call back and no replacement. I called a third time and a younger woman answered and told me she would have the owner call me back. It is now May of 2022 and I am still waiting. I would like to keep buying from them, but not when I am still out $40 + shipping. Not to mention my friends who I got the other 2 bottles for would of started ordering too, but they haven't because of how they have handled this situation.
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October 2021 by Valerie Zavislak
We love their oils and vinegars. We moved out of state, but still order from them. We have limited space, so we made 2 of these to store them until we need them.
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September 2021 by David Yuengert
Fantastic oils and vinegars! Very knowledgeable and friendly staff. I'll be buying lots of olive oil there!
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August 2021 by Marcela M.
I first visited Savor the Olive about 5-6 years ago as they had a booth at the local wine festival at the convention center, where they had provided impressive tastings of oils and vinegars. We visited again a couple of weeks ago and nothing had changed beyond if you are wanting to try a sample, those working there will pour it for you. But that's the beauty of the shop... you can try any oil or vinegar before you buy it and the people here know their stuff. & I mean oils and vinegars stack the walls... they have several to choose from with a large variety available in terms of flavor profiles- sweet to savory. We ended up getting the gremolata olive oil which I have been using on seafood and salads as the lemon zest is very pronounced. We purchased the traditional balsamic as well, as it essentially goes with a wide range of ingredients. I use this primarily on salads, meats, and sandwiches. I'd have to say the traditional balsamic is probably my favorite balsamic that I've found. Even a baguette dipped in herbs and traditional balsamic is a treat. You can truly taste the difference between this and most store bought balsamic. It's a fun shop and good for gift-giving to those who enjoy cooking. They have local honey, books, and a few other gifts as well.
