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December 2023 by Melissa
The lady at the front was super nice, they had everything I needed and more. Signed up for their program and will definitely be a returning customer
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October 2023 by kayla butner
used to love this place now i hate it. i had a credit card with them, instead of calling me they contacted my parents. couldnt tell me how the obtained their phone numbers, i did not give permission for that, only my number was on file, and we dont even have the same phone plan. good to know yall just toss arpund personal information to people you dont even know if they are actually related
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July 2023 by Kerry F.
drove up their twice more after purchase after manager gave me her word on a refund Over the phone. manager went back on her word. sold me faulty product. not full coverage, not even the right color over bleached hair. waste of $50, wasted all my gas going up to the store to be offered nothing, wasted hours of my time. I spent hundreds of dollars in this store, won't be back. Customer service is awful.
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April 2023 by Rachel B.
Wow, Sally has really gone down hill. I see they don't hire their employees based on any kind of customer service skills. Listen, I don't shop there to make friends, but it would be nice if I didn't feel like an uninvited guest who just walked into a private party either.
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January 2023 by Darlene Cozadd
Great customer service when I was there today around 11:30ish 1/6/23The employees were super helpful and it seamed like they really love their jobs ?
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October 2022 by Katelyn Janson
I recently had a bad experience with an employee at this store. I had my hair bleached on a Friday and a few days later I went to this store to buy a color. I picked out an ion brand which I had never used before and the store employee said I needed a 20 developer and retrieved it off the shelf for me and rang me up. I was naive and did as she said. I used the developer with the color. It ruined my hair! Half turned lime green and started falling out in clumps. I have one inch bangs across my forehead from the breakage!I went to my hairstylist and she fixed the damage, but its going to take some time to heal.My hairstylist said the developer should NOT have been suggested because of my obviously bleached hair and that the employee is at fault.Please train your staff better!
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May 2022 by Carol M.
Amazing Store Manager Selina. She works hard and has great customer service. Always has great ideas.
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May 2022 by tag gat
Staff is not friendly and have no manners. If you cannot treat ALL customers equally, I don't have yo spend money there. Keep this in mind, the way you treat people will ultimately reflect on your paycheck. You will chase customers away with service like that, and this is one who won't bother to come back and will convey my experience with anyone who asks me about your store.
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January 2022 by Tyxree
I went to this specific location for my needs (especially for afro hair products). The products that I need/want are always there. And if they weren't, the staff called other locations to see what I needed were in other stores. Amazing customer service in my opinion! ?
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September 2021 by Tiffany Beardsley
Terrible customer service. I went in looking for wax and the girl with purple hair behind the counter pointed and said, “Back of the store.” I then asked if she knew about color developer and she very snidely said, “It’s with all the other hair color stuff.” When I made my way back to the counter she asked if we found everything we were looking for. I said no and she replied with an “ok” with a huge smile on her face and shrugged her shoulders. She rang me up and when I asked for a bag, so I could hold my kids’ hands, she said they we’re “all out”.
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June 2021 by Mikayla Jensen
kaya was exceptionally helpful and kept me from causing horrific damage to my hair and social life!!!! i don't live near this sally's but i come by because everyone is super helpful!
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May 2021 by Tyreeses
I went to this specific location for my needs (especially for afro hair products). The products that I need/want are always there. And if they weren't, the staff called other locations to see what I needed were in other stores. Amazing customer service in my opinion! ?
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January 2021 by Google user
I didn't catch the girls name that's working today but she is so kind. Definitely my favorite sallys in the area!
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June 2020 by Logan Elfrink
Says they're open online and on the door but it's locked up and no one's answering calls
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February 2020 by David S.
I had an issue with a product I purchased yesterday and went back today and they swapped out the product and were very professional about it
