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February 2024 by Cathleen Sprauer
Do not use this pharmacy! They do not answer their phone and their app does not update to confirm they have received your prescription. You just have to hope and pray they got it. Or do what I do and go in make sure they received it. Then come back hours later when it’s finally filled. They are beyond slow.
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November 2023 by Brown Queen
Tonight's visit: One thing I dislike is when women insult other women they don't know or for no reason. (A staff member at the front-end tried it) I'm very aware of what a staff member did towards me and assumed I ain't catch it. (I'm clairvoyant)Secondly, The staff member decided not to say excuse me or acknowledge me while carrying a heavy package passed me. (too close) (I have boundaries ) I ignored it. (The staff could have hit me with the box) When I proceeded to walk and go to the pharmacy the the same staff a member who looks like someone's granny with pale powder CLOWN Makeup palette decided to try all of a sudden be kind and say have a nice day. I killed the staff member with kindness. The moral of the story is don't pick who you want to give great customer service to give to any and every customer even if you think they don't look to your standards or seem polite. God is always watching our behavior please learn to be kind because I don't judge people based on their background, or appearance. (unless you are disrespectful ) I mind my business when out and about. All of the staff members of the pharmacy were lovely, very kind, and professional; thank you for your service. ?
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November 2023 by Dee K.
The app is very convenient but it's overall user-friendly ways are nonexistent. Extremely frustrating to navigate and started over 3 times
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October 2023 by Carol Belton
My favorite riteaid is nice, accurate pharmacist. Great customer
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September 2023 by Cruise Cycle
I loved it. This store got all of Barr's Pharmacy's old customers and I am delighted to say that the friendliness, customer service and "local home town" feel is the same. Wonderful and helpful staff and management, makes this heads and shoulders above the other big box pharmacies in the area. Highly recommended.
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July 2023 by Noah Huffman
On recent visit, daughter drove to store but had to pick up item at nearby business before returning to shop which she did all within an hour. In that time, the car was towed to nearby lot. She had to pay $180 to release vehicle. Staff was rude and unprofessional saying car had been there for hours (untrue) and they did not get any sort of payback(?). Have no problem with enforcing parking lot rules but at least be fair and honest; don’t take advantage of visitors who are actual customers.
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July 2023 by Lawrence Smith
How do locked restrooms provide a better shopping experience? Literally put back all my items. I’ll go somewhere else
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June 2023 by Brandon Bledsoe
Worst Pharmacy experience I've ever had. The rude clerk messed up my claritin order so I wasn't able to get my allergy medicine. No apology just more rude Behavior. If you have a choice go to a different pharmacy.
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April 2023 by Donny
The Rite Aid on Virginia Beach Blvd. has the friendliest staff, they're ALWAYS so nice, professional and caring. Their like family to me. They all know me, and I know all of them by name. The pharmacy department even gave me a Christmas card.YOU GUYS ARE TRULY AWESOME!!!
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December 2022 by Ruth Dejesus
Love my rite aid. Store was done over looks great inside.
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November 2022 by James M. Owens
Very clean and very comfortable place to go to and I move from Pennsylvania and they may me feel like I have been there for ever and they help me out so much with transferring my stuff from Pennsylvania to here and I was so scared but they answered all my questions and they were so helpful and I was grateful for that and eventide I go through there always friendly and helpful
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August 2022 by Nicole Flood
Came here on 8/8 with my boyfriend and his sister to pick up some gatorades and a few other items and also ended up picking up some beach towels that were on sale which is great because we needed some more towels. The store is very neat and organized. The cashier was very nice and helpful. I would definitely come back here again.
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August 2022 by Suzanne E.
Nice young man checked us out. Place was clean and open. No complaints here. We got what we needed in and out fast.
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August 2022 by Hell Rell
Shout out to mimi the pharmacist she’s one who knows her stuff and she’s always available to help you when you need it, she was very helpful explaining the pay n go option as far as getting the notification and paying through your phone, & picking it up! Mimi you’re the best and thank you for being so helpful!!!!!
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June 2022 by Beth Taylor
In my spare time I was door dashing… Four or five dollar order I had to wait over 30 minutes but that’s not the worst they hollered the customer name out in front of three other customers and then started discussing his meds… And then she leans over the counter exposing her credit card number to Happenednd and had no other options in life… Alicia should not be working with customers I waited 30 minutes for her to gossip to a woman about wedding that happened 10 years ago as she needed to side of wine with her meds… 30 minutes with two other people in line… While they had two of the workers sitting behind her going oh girl let me tell you about my day… So I was having to hear two conversations to gossip when all I wanted to do was get in and out express to them very calmly respectfully this is only a five dollar order you’re taking up 30 minutes of my day can we please hurry no nope they cannot and they won’t give you a corporate number… But they are violating HIPAA laws
