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March 2024 by Tiffany H.
Took our fur baby tonight to PetSmart for grooming services. The entire process was a breeze. We booked the services online on their website. I snagged a 7pm appointment, love love love their wide range of hours. We booked the Bath & Brush service which includes bath, nail trim, ear cleaning, paw & pad trim, sanitary trim, and anal gland cleaning. That was $22. We upgraded to the Luxury Package which included all I already mentioned plus customized Hempz shampoo & conditioner, teeth brushing & breath freshener, face wash, paw & nose butter, cologne spritz and a bow. That was an additional $35. So our total was $57 and it was worth it. Our fur baby got the best treatment from Ms Ashleigh and we will be returning soon. P.S I didn't have cash to tip so I was able to tip our stylist via cash app which was extremely convenient
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February 2024 by Linda Kusar-Fischer
Outstanding grooming service.
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February 2024 by Logan Cooley
Definitely the nicest PetSmart I've ever been to. The store had everything we needed in stock and there were some really cool animals for sale.
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February 2024 by Delecia Hanchard
Staff is wonderful
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January 2024 by Chris Keplar
Well lit clean and organized
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November 2023 by Jane Doe
Dropped my toy poodle off at his appointment for a puppy bath and brush, it took about 2 hours. My puppy was completely wet when I picked him up. Also the customer service is complete trash when I arrived to get my puppy no one greeted me the girl who did his service was on her cell phone talking to another girl about a text message and walked right pass me, another girl had to come assist me. Not a good grooming experience at all and I’ll never return !
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November 2023 by Nicole Bonn
Banfield is my GO-TO vet! Everyone here LOVES all the beebees they get to see and help. They understand how you feel about your baby and are there to help ?
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October 2023 by Dominique Viado
Outstanding service every time I come this very last time I sent my daughter in 16 and I needed her to return a defective Gps tracker for my dog. She was in there for a while, but they helped her out and she was pointed to make a new dog tag and everything like that and We’ve been coming for a very long time because we live in the area and this Location has taught me how to care for a puppy who is now almost 3 that likes to run out and two more puppies that we adopted just this year alone all my dogs go to the Banfield pet hospital inside of Petsmart and they are phenomenal people I wish I had names for all of them. They are phenomenal, the only name I have that helped me out last time was Dawn She had so much patience with me when I didn’t even have patience for myself thank you Petsmart and thank you, Dawn By the way, how do I get a free year supply of Petsmart products?
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September 2023 by Jennifer Williams
Cat is far the best groomer I have found since living in VA. She’s super kind, professional and really loves her job. I couldn’t ask for a better groomer! I highly recommend her services at Petsmart. Keep being great Cat! ? Bee-Bear adores YOU!
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September 2023 by Charlotte M
Best customer service for our fury and friendly family members. My favorite place for Autumn healthy needs.
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July 2023 by Valerie Williams
Great location with friendly knowledgeable employees. My Brussels Griffon love the treats and toy aisles. I shop at several PetSmart, this Landstown location is my favorite. When shopping at this location I am sure to find my fur baby items. This location is clean and very organized. The employees are interactive and friendly. PetSmart offers dog training, grooming services, and pets hotel boarding. Located in Landstown Commons.
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July 2023 by Courtney Boger
Whoever the crazy lady is with short red hair working in the fish section..someone needs to tell her to chill. Was trying to get a guppy for my tank and I already have some in there. I told her I wanted one and she scooped out 3. I asked her to place back the other 2 since I requested 1 and she proceeded to go on a rant about needing more than 1 fish in the tank. I gently reminded her there were others and she rolled her eyes at me and started mumbling under her breath. I’ve had fish since I was a kid. Her behavior was super condescending and uncalled for
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July 2023 by Lew B
Customer service experience ever. They were rude to me and disrespectful. I will never walk into another Petsmart ever again. The smartest thing you can do is stay away.
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June 2023 by Lyric Thomas
The staff here are kind and are almost always willing to answer any questions you have. ?? ? I even had this one customer help me carry my dog food when she saw me struggling to grab the bags and hold my dog at the same time. ? ? The Grooming salon is pretty okay. I just don't trust some people with my dogs there.
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June 2023 by Jessica Wortham
Friendly and helpful workers, always clean and shelves are well stocked. If an item is empty, employees are more than willing to check the back to see if there are availability.