-
September 2024 by Jenny Reburn-Barnhill
I just moved in 2 weeks ago. My first maintenance issue was with the sink and toilet backing up. Once I contacted the office, maintenance knocked on my door shortly there after and fixed my garbage disposal and the water pressure in the toilet. Very quick, friendly, and professional service.??
-
August 2024 by Cassandra Spruill
I'm a tenant here at Pembroke Town Center Apartments. I love my lil 1br apartment its nice and shady and has just enough space for me. I recently had my bathroom toilet changed and the work order was taken care of in a timely manner and maintenancekept in touch with me throughout the process because i was at work. I really appreciate maintenance keeping in touch with me because my work requires me to be there a lot. I was so happy with what they did and the timely manner to complete the task. Thank You Maintenance Crew for All You Do!!!
-
June 2024 by Sasha C.
It’s coming up on a year that I’ve been in my unit and so far, my time here as been wonderful. My neighbors are amazing, the property is well maintained and the neighborhood is relatively quiet. The maintenance team as a whole is great! They’re always friendly, quick and responsive if/ when a ticket is submitted. And when I see them around the property they give a friendly hello and ask how I’m doing, which is much appreciated and received well. The common areas and the gym facility are cleaned regularly which is a plus.
Furthermore, to specifically to shout out a specific maintenance staff member, that would be Marcus. When he’s entered my unit, he’s always had a smile on his face, greets me as well as my fur baby gingerly and comes prepared to fix what ever is needing fixing. He also explains the process and the length of time it’ll take (very professional), which is also appreciated as I work remotely and can plan accordingly with the information provided. Thank you so very much to everyone for making my stay a very enjoyable one so far.
-
May 2024 by Julia Harris
I wanted to really love this place but honestly there was enough inconveniences that made me feel uneasy during my time here. I’ll definitely list the pros, because it definitely wasn’t all bad. My one bedroom unit had great space in comparison to others in this area. I also had brand new appliances in my unit that were very nice. Maintenance was always quick and responsive in my opinion. Now for the things that made me uneasy. I dealt a lot with homeless people sleeping in the back part of the building. I eventually got a ring camera because it made me nervous. I reported it to the office and got responses a couple of the times. There was one incident where someone, who I assume was under the influence, tried to get into my apartment. This was after I had the camera so I saw it on there. There had been an incident where I was on my back porch and a homeless man approached me, and I quickly went inside. After speaking with a neighbor, I also learned they were sleep in the laundry center. I feel the complex could really benefit from updating their lock systems and maybe getting key cards for residents so that the buildings will lock automatically. As I said, it wasn’t all bad, I loved my actual unit, but it made me uneasy enough since I live alone to go ahead and move, especially since my rent went up.
-
April 2024 by Jasmine Bobb
Really enjoyed my peaceful apartment here. Maintenance team had great communication and worked fast. Hallways and common areas were cleaned regularly which is great. I had a 2bed, 1 bath unit and really loved living there. Im not sure if the unit above me was vacant when I moved in or whoever replaced the carpets upstairs did a horrible job. I never heard noise from any of my neighbors and suddenly could here every step, conversation, and song from the unit upstairs. (Plus they threw clothes and trash from their balcony and had other issues) I was woken out of my sleep several times a night and my unit became unlivable. Luckily, I had somewhere else to stay and was able to break my lease early.
Overall, great place. Just wish things stayed peaceful and quiet and I could've stayed for the remainder of my lease.
-
March 2024 by Neshia
Don’t move here the people in the office are extremely rude and come off like they don’t like people of color… we moved because of it also late a night there homeless man that sleeps in the hallway
-
January 2024 by Lily Munoz
While I'm happy here, when it rains, I can't make it to work the flooding is overwhelming on my side .
-
November 2023 by Leelen LeSueur
The apartment I got is absolutely gorgeous! Heather was especially helpful with finding me the right fit and was super nice. I definitely recommend asking for her if you want to check a unit ourt here.
-
September 2023 by Chris Schuck
Awesome
-
August 2023 by Raw Material
I just moved here a few days ago and so far I really love the apartment style itself as well as the location. The staff is very attentive and I walked into a spotless apartment! The only thing is there were a few outlets that were not working to the switches on the wall. My dad, an electrician, had to actually fix it for me. Other than that. So far so good!
-
May 2023 by Raveena Gee
My husband and I lived here for 4 years. From management to the actual facilities— I would never recommend this complex to anyone. The management and office workers are often dishonest and forgetful and do not communicate with each other. Caught them in multiple lies over the years. Most of the other staff (maintenance) are very pleasant and nice to the residents. The other residents are nice and quiet too as well as the area being nice. We only stayed because of the location and price. If you can afford it, don’t move here. And Jenny don’t reply to this comment leaving your number I don’t live there and I’m not calling you.
-
March 2023 by Sam Martin
I've lived here going on 10 years and I have enjoyed most of it. Every year it gets better. The rent is much lower than most places around here, especially since we are in the heart of everything, it could be much higher but thankfully it is not.
-
December 2022 by Kaytlynn Toung
We had nothing but great experiences while living at Pembroke Town Center Apartments. Heather, Lisa, and Jenny were always so helpful. Maintenance always went above and beyond! We are thankful for our time living at the community and recommend them to anyone looking for a home near Town Center!
-
December 2022 by Xavier Nolan
Management took forever to fix simple things we put a request in for. We had a broken air conditioning unit that would cause our bill to be extremely high because it would over work itself. And to top it off there were roaches everywhere. And an occasional rodent. Don’t move here. And they raised their prices????
-
October 2022 by Angela Davenport
From the very beginning of the The start of the process of looking for a 1st apartment for my son the assistant manager Annalisa was very personable, professional professional, gracious, sympathetic, and empathetic to the frustrations of the process. Yet, she is Informative and made us feel like we were the only clients she was working with. Now He hasn't moved in yet, but he's on the list and she reaches out and keeps us informed on what's available and we like that - we're missing that these days. Everything is technology a computer based process, email, a text, but with her and this office staff it's good old fashioned Customer Service and we love that about this office and about Annalisa and all the other management in the office and we thank you and he can't wait to move in! Welll my son can't wait to move in. Thank you Pembroke Town Center Apartments and Annalisa for your wonderful service.