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February 2024 by Anthony J
I dealt with JJ at the Lynheaven Pky store in Virginia Beach. JJ was very helpful, the first time I ever dealt with O Reilly’s was in Spring Hill, Florida in 2020. They were also very good. I am very pleased with the service at O Reilly Auto Parts
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February 2024 by Rebecca Ward
They had some of what we needed, but the 65 mustang specific parts they didn't have.
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February 2024 by Sexyvelle Robinson
My car battery had a dead cell. My coworker suggested O Reilly to replace my battery. They was very friendly and helpful with installing my new battery.
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November 2023 by Chad Havunen
Customer service and that store is completely packed with every automotive need!
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September 2023 by Stephanie Manley
Brought a license plate screw. The very nice young man, didn't get his name, even came outside & put it on for me..
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July 2023 by MARILYN A. GLASCOCK
I bought an axle from O'Reilly auto parts here in VA beach on lynnhaven parkway and this is what they gave me a USED OILY RUSTED FRONT AXLE in a box I was under the assumption I was getting a NEW SHINY now what kind of business is this as we pay more money. I have vedios to proved good thing when my mechanic open the box he said I can't used and put this & informed us right away.
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July 2023 by Shawn H
Great service and very friendly staff.
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May 2023 by kevin eubanks
Terrible manager. Went to get a starter tested. Halfway through helping me he starts working with another customer for 10 min looking up parts, wasting my time. I worked for Oreilly for 3 years and never saw that level of disrespect toward the customer you are working with.
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March 2023 by Vu Nguyen
Bought a battery here, but was not the right one and have not installed it. I asked for a return and the assistant mgr said I have to keep it without giving a good reason. Extremely unprofessional !
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February 2023 by Greg F
Awful customer service. Guy kept answering the phone instead of letting one of his co-workers take the call (there were 2 other employees working at the time). After about the 3rd time, I ended up just leaving the store. I'll just go to a different O'Reilys in the future.
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February 2023 by Gregory B
Outstanding customer service! I highly reccomend this location.Lisa was very patient with me. She went out of her way to help me find the battery I was looking for and even helped show me how to replace it in the key fob.I will return for any future needs.
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January 2023 by Jeffrey Dayton
I had a bad alternator with a warranty. I brought in my old alternator out of my car to change it and they said they don’t have someone here to test it. Lady was not understanding and rude. Train your employees properly it’s a machine it can’t be hard to work. I also tried to buy a new one and leave my old one so tomorrow i can have my car now anf when they have someone knowledgeable to test it they can then I can come back and get my money worth
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January 2023 by Kealin
Didn't have a Portable Air pump to loan out.
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December 2022 by Jerome Gray
J.J. and team were great. Had a bad battery and they found me in the system and took care of me quick. Will definitely come back. Thanks guys!
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December 2022 by Zowii Perry
I hate going in this place and people at like it's easy fixing a car, they talk like ur dumb..Harold who seem to has sum knowledgeable idea....I was wrong sum people just work there n have no clue but will tell u google it?
