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February 2024 by Moniii Laneee
Came here after leaving the Petco right beside them and they said my puppy couldn’t come in that was in a bag carrier . Will not shop here anymore what you want me to do leave the puppy in the car ?! ✌️
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January 2024 by Ashley Rademacher
Went to sell with them for the first time, they advised it would be over 30 minutes for them to look through everything, but that I had to return before store close or the offer would expire. Super unhelpful for anyone who can’t wait around or jump when they say jump.
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September 2023 by Rosanny peralta
I loved it ? ? a lot of variety and very good quality I recommend it ? 100x100
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August 2023 by Amanda C.
Very cute selection of clothing for kids at a reasonable price for a thrift store. All good quality too!
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July 2023 by Leslie 75
This review is for Bobbi, she's the best!!!
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June 2023 by Bretney Oberle
Literally the worst consignment shop around. Firstly, they barely take anything including lightly used name brand clothing and if they do they offer you penny’s for it. Yet they have items that have stains and holes and some just plain worn out pieces. One time they told me there was a white animal hair on a shirt that was sitting on the top of the basket I brought in when I don’t own any white animal and the clothing was washed and then put into the basket .. they said they weren’t able to look through the other clothes until the whole basket was rewashed, yet I’m sure the hair came from one of the other numerous clothes and baskets that were around. They didn’t even look to see the other items were freshly laundered. This time they wouldn’t accept a picture of my ID, although I have used it here before, and told me I could use another persons ID such as my boyfriend or a friend even if it wasn’t me… because that makes sense. The staff is never friendly, everyone seems miserable. Really poorly ran unfortunately. Definitely will not be back to support this small business.
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June 2023 by Jessica Thompson
Brand new cot, portable high chair, Jean jacket, toys…they offered $18 total after an hour and a half of looking at 5 items, not to mention the 3 strollers that were in good condition they wouldn’t take…biggest waste of my time …and yet their store is always empty…I know why now! Don’t waste your time selling here…I’ve sold and bought in SC before moving to VA and the difference is night and day! Poor management…
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May 2023 by 4 Lyfe
I Love Once Upon A Child, especially the Virginia Beach Red Mill Location. Once upon a child has been amazing and a true life savior, especially for my budget!! Their items are always in great shape and at a great price. I always seem to find great items and walk out happy each and every time! I shop here literally every month and sometimes just stop in each weekends, just to see if I find another amazing item! I have purchased tons of clothing, from newborn onesies, snowsuits, great outfits, sweaters, coats, summer swimwear, sun hats, shoes and toys! One day while shopping I brought tons of their amazing toys that were in excellent shape, had all the parts, and at a great price! If you are a mom or grandparent on a budget, and need to shop for your baby or child, this is the store for you! You will always walk out with a smile!! Thank you Once Upon A Child For Being a Life Savior when it comes to Children Items!
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April 2023 by Melissa Castro
I have been there a couple times and it’s so unfortunate that you have great prices and a beautiful store but every time I go in it’s always the same issues with the staff especially some old lady I think with short hair is always very rude and constantly coughing in the air or her hands and touching stuff with all these sicknesses and stuff going around that’s just not sanitary at all and not ok it’s a baby store. And on top of that the young black lady with glasses always smells so bad I’m sorry but she makes me nauseous. I went in on Saturday to try to sell you guys some stuff but she smelled so bad I had to walk out I couldn’t handle it . Idk if ima come back but it’s just disgusting and disturbing.
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April 2023 by C
THIS IS THE MOST AMAZING STORE EVERRRR!!! I LOVE THIS STORE : ) They have such excellent quality and have the best of the best items always. Thank you for existing! As a single parent working hard, I have been able to provide my daughter with everything she needs "BECAUSE OF THIS STORE"! ...The staff is so welcoming every time I enter the store and throughout my stay : )
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March 2023 by Donna Brackett
I have been shopping at OUAC for over fives years now. I love their inventory of gently used cloths from infant to young school age boys and girls! Love the neat and organized way in which the clothing is displayed and their staff is always sorting and continuously straightening to insure proper organization!Never ever looks cluttered or “out of place.”The toys and children’s book selections are fabulous. OkThe staff is always friendly and most helpful!!I have and always will start here when shopping for my three grandchildren!Thank you for making my shopping experiences there quite successful!
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February 2023 by Maria Leewaye
Not the widest selection, but the stuff they did have was nice and average priced. Cashier was kind, but the rest of the employees seemed to be in a mood. One even completely ignored her when I said sorry as I was shopping off the rack she was adding swimwear to. Definitely prefer other locations in the area better basic interactions.
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January 2023 by Melissa R.
I shop and sell here regularly. I bring them clean clothes in good condition. If you shop around, you can see what type of clothes and brands they buy. I've sold here dozens of times and 99% of the time they buy some portion of what I've sold. No one has ever been rude to be here. They have a good selection of clothes for kids and babies. I always leave spending more then intended to.
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December 2022 by Philadelphia R.
Remember this establishment mark up is very very low, which means your merchandise will fetch a very very low price regardless of brand AND quality. Just looking to make space and get rid of old children's clothing with any concern to return, this is the place for you.
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November 2022 by Juthamat K.
I was hesitated to come to Once upon a child for selling my baby stuffs for the first time because of the reviews but I just decided to give a try. I found out the ladies/Staffs behind the counter were actually great! Polite welcomed us, good service mind and positive energy. The selling process was nice, smooth and quick. I was happy with overall so I just would like to share my experience.
