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February 2024 by nakia thompson
It’s like they try to force you to get their credit card just to enjoy sales. Old Navy should be ashamed.
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January 2024 by Donna
Had a lot to offer and big sales
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December 2023 by Lisa Walk
Pretty much went in bought 2 pair of jeans. Then checked out.
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November 2023 by brittany morris
Comfort clothing!!! Love this store and always so clean and nice
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November 2023 by Shawn Becker
I was the second person in line to pay, one cashier handling a return & purchase, and the second cashier was removing clothes from hangers too busy to ring in my purchase. After waiting through loooong transaction, the cashier who waited on me look mean, and unhappy to be there. Finally then she called for backup to help at register. Another issue arose when paying with credit card where they both gave me wrong information without seeking help from a manager. The white long hair girl was being particularly sassy even though she was incorrect. Even though I received poor customer service by the two cashiers working, a manager noticed my irritation and quickly wanted to figure out what happened. After speaking with manager and explaining the situation, I left feeling heard. The only reason why I'm writing this review is to commend the manager who stepped in and diffused an unpleasant interaction.
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November 2023 by Fox Rockstar
Great prices. Store has booths to try on clothes. Staff was friendly and checkout was quick.
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November 2023 by Michelle Molloy
Very nice, clean store. Prices seem higher than the Landstown store.
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November 2023 by Rob15
They don't sell big & tall. Nobody available to ask for help
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August 2023 by Sherry Hatcher
Very clean organized store and staff are super friendly.
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June 2023 by J David H.
I'm luke warm on the Old Navy chain. I'm personally not a fan, but my daughter is. I have accompanied her on many occasions. My most recent was with my daughter to get clothes for camp. The store was organized, however had dust bunnies on the floor. No staff went of there way to assist during the 30 minutes plus span we were shopping. They offer a lot of variety at a more affordable price point, I give them that. Checkout was smooth, but the staffer was flat. All in all an above average visit on my daughter finding what she needed. Unfortunately customer service was below average. A 3 seems to suit them.
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May 2023 by Ashley Stafford
They were in the swing of putting out summer appearl and workers were friendly
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March 2023 by Jacqueline Keaton
They have beautiful clothes and not expensive. I like old navy
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December 2022 by April A.
Love this Old Navy!!! So clean and always has a great selection! Tishera is the best and so sweet, she helped me out during the holiday craziness and I am grateful for her!!
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December 2022 by Jess Wallace
I was reminded why I hate going in here almost as much as Walmart. There was trash strewn on the floor. Fitting rooms were wildly unkept, filled with clothes. Everywhere racks were messy, things weren't put away, items out of place, toppled over, draped over other things. No worries! We're all short staffed.They were advertising "40% off everything" — lies, as we'll soon learn — and I had to do a return anyway, an online gift from my mom that fit kinda wonky. They wouldn't issue me store credit toward a new purchase, only a refund back to her credit card. No big deal! Policies, I get it.But then I bought 2 of the same camisole in 2 colors – one rang up $6.99 and one rang up $12. The tags were the same. They were on the same rack, well-stocked in all shades and free of stickers. I went back in to request a price change for this mistake, and someone in charge said "oh, one color was misplaced and not in clearance, where it's supposed to be," so it was $5 more. Again, it was unlabeled and since I have no way of knowing AND she even admitted their in-store mistake, it should have been (and could have been) price-matched. Alas, no. Somewhere in the vast cosmic infinitude there is a universe where this makes sense, but it's really not this one.So it's 40% off everything UNLESS: it's on clearance, it's a different color, possibly, and/or if it's marked as regular price but actually misplaced/mislabeled and you have no way of knowing that secretly-clearance colors can be almost twice the price of their twin.The second star is for the pants I miraculously found (shoved in the back of a shoe shelf) that were my size, tall, maternity, and $11. You can't beat that!My thesis: if you stroll into TJ Maxx, Marshalls, or Target, you will find cheaper and better quality clothes that are returnable new for store credit and will be price-matched without hesitation or explanation.
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November 2022 by Aaron Tokarski
Old Navy always has a wealth of great clothing options at good prices and friendly staff. On this particular visit, despite the fact that the store had only just opened for the day, many of the racks were in complete disarray, with products not folded and not organized. Still, was an overall successful shopping trip.
