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February 2024 by Donald ..
Don R. checking in again......Recently was back at Midas at 2597 Beach BLVD for an Oil Change.......New Service Manager there now named Chandler.....while there Chandler mentioned to me that my Wiper Blades were in bad condition and one the rubber had broken ( they were several years old anyway )........Chandler asked me if I wanted changed = Of course I said Yes.......He asked me if I wanted the : Low Grade, Medium Grade or the Best Grade = I chose Best Grade Wiper Blades......After all work completed.......I was at first a bit aggravated with the price of the wiper blades.......but a little later after doing a little research = found that their price was quite reasonable for Good, Top quality Wiper Blades........All is Good, As Usual !!! They did a Great Job !!! As Always !!!
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December 2023 by John Johnson V
Jon the manager was fair & honest..They got me in & out pretty quickly for a state inspection.
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November 2023 by Dawn Doheny
The gentleman that work upfront on October 20th was very warm and welcoming, They were able to get my sons truck inspected right away and even told me the best dmv to go to, since we talked how I was down there picking up his truck to get it registered and take back home with me while my son doesn’t need it. I would definitely recommend this shop to anyone needing anything they do!! Very clean inside as well.Service: Vehicle safety inspection
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October 2023 by Allison Wells
Last year took our truck to get inspected and they busted the wheel speed sensor wouldnt fix it I ended up having to pay $500 to another place then this year broke my brand new rim Midas and that fat guy can suck a fat one I'm done they will get no more of my money
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September 2023 by LOreal Bibbs
Wonderful customer service, the gentleman at the front desk was very welcoming and kind and the lady who worked on my car, was fast and efficient, I was in and out in less than 30 minutes. Great service, keep it up!Services: Tires
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September 2023 by Neesh D
Staff always friendly and let's us know the details on vehicle conditions. I appreciate their hard work!
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July 2023 by Ash And
Amazing experience from what I’m use to. No hassle at all and in and out in less than 30 mins. Overall happy customerService: Oil change
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May 2023 by Jennifer Wimberly
This place doesn’t even deserve one star. But I had to put a star so that I can leave this review. I have no idea how this place is still in business. If you look at the reviews, everyone says the same thing they are crooks. We took our car there after calling around and getting quotes. We already knew our rear brakes and rotors needed replaced so that is what we asked pricing for. They told us it would be a reasonable fee. When we get there they do their “inspection “ which was an additional $90 (not included in the quote) and told us that we need new rear brakes and rotors. (Obviously). Then tell us it’s it’s going to be $500 more dollars then they quoted us for the same services they quoted us before. I could understand if they found something additional that needed fixing but that’s ridiculous. They lie to lure people in and hit them while they are helpless and feel they don’t have a choice. Midas should be ashamed. And please don’t reply with your generic automated message saying sorry and please contact the store to tell us more. The store is the problem. Management is the problem. The proof is in the pudding and the reviews tell the story.
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May 2023 by Lauren Whitney
Todd was so helpful and made sure to get my oil change and st inspection finished the same day! Great customer service and he was very knowledgeable. Shop was clean and the mechanics were cordial when my car was finished. I need additional work done and was able to get all the quotes and pricing I needed, and I will be coming back. Thanks again MIDAS!
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April 2023 by Nicole Murray
This place doesn’t even deserve one star. But I had to put a star so that I can leave this review. I have no idea how this place is still in business. If you look at the reviews, everyone says the same thing they are crooks. We took our car there after calling around and getting quotes. We already knew our rear brakes and rotors needed replaced so that is what we asked pricing for. They told us it would be a reasonable fee. When we get there they do their “inspection “ which was an additional $90 (not included in the quote) and told us that we need new rear brakes and rotors. (Obviously). Then tell us it’s it’s going to be $500 more dollars then they quoted us for the same services they quoted us before. I could understand if they found something additional that needed fixing but that’s ridiculous. They lie to lure people in and hit them while they are helpless and feel they don’t have a choice. Midas should be ashamed. And please don’t reply with your generic automated message saying sorry and please contact the store to tell us more. The store is the problem. Management is the problem. The proof is in the pudding and the reviews tell the story.
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March 2023 by Georgina Brown
Nobody likes to have their cars repaired, but if it's necessary going somewhere with honest pricing, friendly faces, and a shop that stands behind their work is a must have!
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March 2023 by Lisa Griffith
I had a appointment for 2 pm today and I called to tell them I didn’t realize how far they were from norfolk and I might be a couple minutes late and the guy is so rude on the phone like well we don’t have a technician today so I wouldn’t be able to see you. You mean to tell me if I didn’t call ahead of time I would have drove thirty min to be turned away WITH an appointment. Like how are you not gonna call me to tell me that. Thank heavens I called before hand cus you would of had one mad woman in your lobby
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February 2023 by chaosbunny82
I took my car in due to a brake issue. The staff was polite and understanding. They were also clear and concise with their explanation of the issues that were present. I would definitely use them againService: Auto brake repair
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February 2023 by Kevin Rodriguez
VERY DISHONEST OWNER!! DON'T GO THERE!! Took my daughter's car there on Thursday 1/21/16. They gave me a total estimate of $100. When I came back they charged me more!! When I told them I wanted to speak to the owner he left and told the girl at the counter that if I don't pay I won't get more keys and he will put a lien on my car.! I spoke to the Technician and he said that I was right he only quoted me $100 total for the work performed. The technician said it was a new owner. I will never go back to this shop again! Watch out if you happen to go there!!
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January 2023 by Erika Diaz
DO NOT GO to this location! They ruined my transmission. I had to get it rebuilt costing me over $3,000 and they refuse to take any accountability for it. I came in for a routine transmission fluid flush and it ended up costing me thousands of dollars to get my car back to the condition it was in when I went there to begin with. I filed a complaint but since each store is independently owned they keep closing out my claim without ever calling me back. The one time someone did call me back he refused to identify himself, said he would get back to me with a resolution, but instead went into the claim and lied about everything we spoke about and closed out the claim again without calling me back as promised. They never offered me any sort of compensation or resolution. I even said I could go half with them! They continued to lie and say my car had pre-existing conditions which is false, and that a lot of time had elapsed before I reported the issue, which is another lie!!! I only wanted the flush done as a routine maintenance, and I was indeed back and forth to their location to try and resolve the issue several times until I had no choice but to take it to a transmission shop, which is what they told me to do! I lost so much money, that to this day I am still trying to get back on my feet from it!