Metro by T-Mobile offers unbeatable prepaid plans and 5G phones. The staff is friendly, professional, courteous, and funny. They are very knowledgeable, helpful, and patient, working with budgets to save customers money. The service is described as the best customer service ever, fantastic, and amazing. The team goes out of its way to help and makes customers feel like family. Customers report having a great experience and highly recommend this store for anyone needing a phone or help, stating they will keep going back no matter what.
I went in today in hopes of an upgrade. Got some good advice, but for the kind of customer that my family is, I couldn't Even get a phone call to go through. I totally adore Jose and I trust him to always to do me right, but some of his staff not so much.
June 2024
Went in for new phone Jose was very knowledgeable on phones worked with my budget had me in and out no time best customer service ever!!
November 2023
Jose is a wonderful employee he really is the best when it comes to all things electronics he was very helpful funny and patient great customer service and highly recommend to anyone that needs to go to metro for anything ask for Jose
