-
July 2024 by Tracey Ingold
I went in today in hopes of an upgrade. Got some good advice, but for the kind of customer that my family is, I couldn't Even get a phone call to go through. I totally adore Jose and I trust him to always to do me right, but some of his staff not so much.
-
June 2024 by Darryl Seale
Went to the store twice during advertised hours and they were closed
-
June 2024 by cathy shavers
Went in for new phone Jose was very knowledgeable on phones worked with my budget had me in and out no time best customer service ever!!
-
December 2023 by Jim Ray
Store hours need to change to when ever we feel like coming to work
-
November 2023 by Lexii Snyder
Jose is a wonderful employee he really is the best when it comes to all things electronics he was very helpful funny and patient great customer service and highly recommend to anyone that needs to go to metro for anything ask for Jose
-
September 2023 by Lindsay Ennis
Jose is the only reason my family and I are still with Metro. Please understand this rating is for him and not the company! If it wasn’t for his superb customer service and integrity we would have switched to Verizon. The store who originally set up our plan was over charging us for an entire year. He helped us right away when he found the discrepancy. I have been seriously thinking of switching but once I had the encounter with Jose we’ve decided to give metro another chance.
-
September 2023 by Lindsay Willis
Jose is the only reason my family and I are still with Metro. Please understand this rating is for him and not the company! If it wasn’t for his superb customer service and integrity we would have switched to Verizon. The store who originally set up our plan was over charging us for an entire year. He helped us right away when he found the discrepancy. I have been seriously thinking of switching but once I had the encounter with Jose we’ve decided to give metro another chance.
-
September 2023 by Juany Carrero
Jose is the best!! Great customer service!
-
July 2023 by Tarsha Waiters
Jose was very helpful. He addressed my needs and relieved my stress. When you have children a phone is a must. Thanks again Jose. I will continue to go to this location because the customer service is awesome.
-
July 2023 by Tim Butler
Excellent he will always make sure the customer is satisfied!!!
-
July 2023 by Jimmy Elswick
Representative was very helpful God Bless Him
-
July 2023 by Stacey Leitz
Employees were great!
-
July 2023 by Anime Lover
Really cool person that works there and good service and good price ?
-
July 2023 by Donna Taylor
Customer Service 100%
-
July 2023 by Lando Segura
I've been asking for a new phone for over 2 months, the one I bought has been giving me problems after having my new phone for Two days, I asked for a new one, the manager Jose was told , and he has done nothing! It's been over 2 months... still waiting!!
