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September 2024 by Shannon Williams
Outstanding customer service and utterly professional. They took care of us and communicated wonderfully. We will absolutely be returning to them for all of our car’s mechanical needs!
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August 2024 by Mr. Shabba
I am not sure how this place have so many good reviews. It must be the customer service. However, if you are looking for a fair price, this is not the place to go. I was quoted over $700.00 to fix some descreps during a vehicle inspection. I bought the parts for $117.00 and had them installed for much less elsewhere. When asked why the cost was so high they claimed that they had a great warranty...... Okay! They also tried to charge me over $400 for a tune-up. I was quoted much less at two other auto shops. Becareful, if you have money to waste, get your job done there. If you want to save and like fair and reasonable costs, please shop around.
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August 2024 by Michael Pone
Stacy and Samantha are great people. As are their employees. I have been a customer for many years and feel very comfortable with them and their service. It's not easy to find honest mechanics to do your work. I highly recommend Master Tech to anyone and have sent other customers there.
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August 2024 by Bill Kilcullen
One word! Awesome. What a great find. We needed to have 2 cars inspected so we can get them registered in VA and they were recommended to us. They helped us stage the appointments so we could have one car at all times. They found out that our Explorer was not going to pass due to tie rod end badly worn and they were able to get the parts and install new ones, do the alignment, and get it through inspection on time and at a fair price. The car drives like new again. Both cars are ready to register. Thanks to the team there for the great effort.
Update: August 8 2024. Master Tech to the rescue again. My Focus ST had aftermarket mudflaps poorly installed and the driver's rear flap was damaged by badly aligned car wash. The inner splash liner and connectors were damaged as well. I was able to zip tie things up and get the car to Master Tech. They're always busy because they do good work at reasonable prices. See before photos. Check back for after photos.
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August 2024 by m e
Awesome experience at MasterTech, super helpful, courteous staff always!!
Thank you all!!!
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August 2024 by Robert Perry
good fix as always
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August 2024 by George Kirkland
Always the best price and fastest service
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August 2024 by sharon
Worst experience at a automotive repair facility I've ever had. Go to Art Walkers on Dean Dr. and talk to Jerry... they're reputable.
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July 2024 by John Wessling
As always, Stacy and his team did great and thorough work quickly. Happy to recommend them!
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July 2024 by Isabella Essence
Truly Excellent. They have repeatedly exceeded typical shop standards and have created a trust and repertoire for me that is priceless.
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July 2024 by Abby Andersen
Great experience! I have a 2012 Land Rover that needed some engine work and AC work and MasterTech got it done! They took care of my truck and had her back up running in no time! Thanks yall for keeping me in the road!
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July 2024 by Damien Bloomfield
Horrible, don't ever take your car here. After spending almost $3,000 my car broke down again the next day after getting it back, long story short I took my car elsewhere and turns out mastertech misdiagnosed my car and overcharged me for parts I didn't need, but my car is fixed now, and it only cost me $180 after taking it to an actual professional.
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July 2024 by Hunter Noffsinger
The folks at MasterTech auto are always super thorough and explain the issues and repairs very well. I’ve brought several cars here and am always happy with the service. I would highly recommend them!
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June 2024 by Donald Wyatt
I am usually a DIY'er but if it is something that requires special equipment that not worth the investment, I go here. I also take my vehicles here for state inspections.
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June 2024 by Miriam Powers
Had a good experience using MasterTech Auto for my state inspection. The service was friendly, and they were able to get everything taken care of, including an unforseen repair within 24 hours. Staff were very helpful and able to answer questions.
Not open on the weekends, which limits my options and flexibility. Otherwise I'd give 5 stars!
