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March 2024 by Joseph seymore
I met the team at their old shop in 2018, they were the only knowledge base shop for my vehicross. Fast forward, to 2023, need my engine replaced (dealer recommended) in my 2010 ridgeline but James and the crew, recheck my rigdeline , replace the timing belt and toll me the truth...job well done
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March 2024 by boo ger
front desk young girl is so rude with a nasty attitude really rude to my mother
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January 2024 by FlippingElf
Did a great job on my window tint! Fun professional group! Well versed in auto mechanical knowledge. High performance!
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April 2023 by Kandi Coated
Don’t use a card here. They took extra unexplained fees off of my card. Reporting this.- IN RESPONSE TO YOUR COMMENTYour fee of so called 3 percent still exceeded what you charged me. Also the price didn’t change until later. So no…still was over charged. The bill was $640 explain charging me $707??????
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April 2023 by Alex Melendez
You know they’ve always been my go to performance shop. They have always helped me with whatever I needed done. They are really good with community with their customers if anything comes up. Highly recommend 10/10Services: General repairs & maintenance
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March 2023 by Craig Allen
I came to LIVauto for a transmission flush but also had my oil pan replaced as well. I was very happy with the service. I liked that i was treated with an attitude of respect and professionalism and also because my car was finished by the end of the day. I will definitely keep LIVauto under consideration for future repairs and services. Thanks so much.Services: General repairs & maintenance
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March 2023 by Darryl Poteat
I was relieved to find this place. LIVauto is a breath of fresh air for those of us that have modified cars. I have a modified Fiat Abarth. —— A definite go-to place in Hampton Roads for performance work; they are knowledgeable & friendly! I spoke with the owner at length and he is very down to earth, and a true car guy. ? ?
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February 2023 by david nguy
Super happy customer here. So I have a 2002 Honda S2000. I ended up buying a differential that was from a newer car and they modified the differential so that it would fit in my car and it works amazing and was able to get my car back the next day!!!! Also they helped me replace my electric power steering module free of charge and I now have power steering again. The part cost me 200 but IM FINALLY BACK BABYService: General repairs & maintenance
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February 2023 by julissa hines
Do not take your vehicle here! They do not know what they are doing. All they do is patch work. They will also input the information incorrectly in their system so if you go back they will let you know they weren’t the ones who did it and ask you to pay AGAIN in order to fix it. They are also very unprofessional and rude. The staff will speak to you as they please and nothing comes of it because the owner is participating.
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January 2023 by Jake S
The quality are poor and unprofessional. Its better to spend your money at other auto shop next to Livauto.
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August 2022 by Devin Harper
Initially loved the shop, turned into a huge mess. I gave them my 350z, and specified when it needed to be done by. Multiple times. Cant stress that enough. I said I needed it done in about a five week timeframe. I was told everything would take three weeks to complete. Cool. Nope. I ended up picking my car up the day before I needed it. Brandy had to come in on a Saturday morning to give me my keys. In the entire five weeks, there was an insane lack of communication. "oh we will send you pictures" "Oh we will call you" here and there. Never once got any photos or phone calls. I always had to call and ask how things were going. Meanwhile, National Speed up in Richmond is sending my friend photos every hour, every step of the way giving him peace of mind and helping him understand the process I was completely left in the dark. Not to mention i'm 99% sure they blocked my phone number at one point, so i used my girlfriends phone and miraculously it worked! So, physically going to the shop and reminding them, i have an event coming up i need the car just wasn't enough. When I picked up my car, they weren't able to do the initial tune I was told i'd have, paint marker all over the car, and with a brand new clutch about to make a drive to Michigan I was very let down. But, I pushed that aside as people make mistakes. So i decided ON THE SPOT to give them another chance. I needed some small things done to my 98 240sx. Biggest being engine mounts. I picked up the Z to go on leave, and left the 240sx. By the time I came back two weeks later, still no word. Had some parts issue come into the mix where they ordered the wrong part, I already paid the invoice but weren't able to issue a refund. Only "store credit". But considering any shop owner can fluctuate the amount of money and "time" that goes into a vehicle, I highly believe that money was just straight up taken from me. So, I call again later to ask about my 240 and was told its ready to be picked up. How convenient. At this point ive literally forgot that i own the car, and called out of the blue and my car is ready? I pick it up, and theres black marks all over my car. Like someone has been throwing tires at it. Whether it is a 98 240sx, or a 2018 R35, nobody's car should be treated like that, so I was highly upset. I got called back because they "forgot to put in the engine mounts". What?!?!? After going BACK and telling them about the mysterious marks, they offered me $500 off of a new paint job. The worst paint job i've ever seen in my entire life. My TE37's are COVERED in primer. My dad rattle canned his Porsche 944 and had better results. I didn't want to go that route and have it properly done but here we are. Paint all over the windows, headlights, tail lights, and hand prints on black plastic on the car. Insane. I texted pictures to brandy hoping for any type of resolution. Maybe even for just the wheels. "I told James". Nothing since, and honestly don't expect anything. Ive given this shop over $10,000 of my money, and I have been left severely disappointed. Twice. Now I feel shame to go to cars and coffee, but ill be at every one for sure, might as well. Recommend National Speed. They're also opening a shop in Norfolk here soon.
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July 2022 by Jake C.
Needed a new alignment after getting a lift kit, uca, and new wheels at this other shop. The other shop took it to NTB to get it aligned. It drove okay, but I knew something was off. I called over to Livauto and their TEAM took good care of me. I had specific specs i wanted the caster to be at because of the aftermarket uca. He showed me what NTB did, what it should be, and got me as close to the specs for the caster. Always came here for aftermarket stuff for my vehicle, I knew I should of stuck with them and not another shop to install my lift kit. I am a local guy and love supporting the local business.
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June 2022 by Jeffrey Fahie
This shop is downright amazing. They do great quality work and have an amazing staff on hand. I've been having issues with my car lately and I called around and visited a few shops in the area with not many could help and a few refused to help me due my setup. They had openings for me and were able to accommodate me and my schedule which was much appreciated. They provide much more services than I expected. They do exhausts, alignments, window tint, mounting and balancing tires, tunes, custom fab work. They are truly a one stop shop and I look forward to getting more work done from them in the near future. They definitely earned my business and I'll be referring my friends here for sure.
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June 2022 by SCOTT M.
great work ? ?? A++ shop
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May 2022 by GoodBusiness BadBusiness
I went to this shop to have my snorkel lights swapped out of my grill for my 2021 Dodge Charger. The place was amazing, price was great, and the customer service was incredible. Jivan did a fascinating job working on my car, it was cool to get to know both Brandy and James as well. Not only did I get my car service I end up with new information for decals, vinyls, as well as ceramics coating. I really appreciate the above and beyond treatment. I can not thank them enough! I even left out with anniversary presents for the wife! Really a one stop shop!
