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January 2024 by Haydee S.
ZERO STAR REVIEW!Do NOT go to this Labcorp. If you have to drive further for a different location, just do it. I went for blood work with a STAT order. As I was getting my blood drawn we were talking about how this order is specifically a STAT order. Come to find out...they NEVER put the order in correctly so a crucial blood work order is now going to take god only knows how long. Incompetent workers and extremely unprofessional. I gave this place a second chance because it was close to my house, but I was mistaken. The people at the front desk were talking about extremely inappropriate things and I should've filed a complaint in the first place. Again, ZERO STARS, do NOT come here.(:
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November 2023 by Angie Escalante
I arrived at 8am and the waiting room was packed. However, Jan, Lisa, and Clay were on it. They were all 3 extremely friendly and kept things moving effectively and efficiently. Their positive energy seemed to keep everyone calm despite the wait. I could tell they were hard workers and enjoyed their job. For this reason, I will always choose that specific labcorp on First Colonial for all of my lab needs, whenever possible. Thanks Jan, Lisa, and Clay! Keep up the great work because that work ethic is hard to find these days, especially in the medical field.
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November 2023 by Brianna Sepelak
The ONLY reason I’m giving two stars instead of one is because of the front desk staff. They were nice and friendly. I had to get blood drawn and have very bad anxiety over needles. The worker who took my blood did not introduce himself and did not explain anything on what was happening. I was extremely nervous and uncomfortable and when I tried to voice my uncomfortably and anxiety I was ignored. Had no warning of when it started or ended. I will NEVER go go back and will not recommend to anyone. I would say the name of the staff but never got his name. He was an older, bald gentleman with glasses.
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November 2023 by Rebecca Lodge
Got there at 815am, talked to 3 different people at the front desk and all of them were polite and helpful, it was packed but it moved rather quickly, was getting blood drawn by Max at 9am, he was very easy to talk to and very kind
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November 2023 by Jazmin Day
Older lady answered the phone and was super short and had an attitude when I asked a simple question. She couldn’t even stay focused on one customer at a time interrupting the one thing I had to say.
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October 2023 by Jay F
Made an appointment, waited here over an hour. Approached the front desk to double-check and was told “we called you multiple times, sorry, you have to wait behind everyone else now”. I’m SITTING INSIDE THE WAITING ROOM. they’re also supposed to text your number which they never did.The staff have no idea how to use the check-in system. Absolutely do not come here.
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October 2023 by Knockout King
Best experience ever thanks to Ms. Jan who was very thorough and very respectful she got me in and out in record time. Overall service at the firs5 colonial location emaculate.
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September 2023 by Emirhan Uzun
I was there for couple of tests. They were so fast and kind. The doctor was so funny. (He looks like Steve Harvey :) )
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August 2023 by Ian S.
I arrived at 08:30AM for a pre-employment urinalysis. They told me they could not perform this until 09:00AM (boo). Did I pee my pants while in the waiting room? Will you?Come find out!
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August 2023 by Joseph Tyler-Ruffin
I came to lab corp to do a pre - employment drug screening for work. The front desk worker was rude snatch the paperwork and told me to have a sit. Not even a good morning. But a white lady went up after me and the worker gave her the most respectful welcome. I guess I am black. I am a nobody. I wish times was different. Come on Va Beach we have to do better.
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August 2023 by Amberly Alston
Staff needs more lab training and customer service coaching. Bloodwork technician had absolutely no knowledge of what she was doing and I truly hope corporate fixes this issue before a huge lawsuit is pursued or a boycott of this company altogether.
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August 2023 by Am Marie
I had a terrible experience with the Labcorp technician. She was extremely rude, sarcastic, unprofessional, and unknowledgeable. I hope no one else has to experience this. Please think twice before going to this particular location. 729 First Colonial Rd. Va Beach
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August 2023 by Molly S
The person had no idea what they were doing when they took my blood . Put the needle in my arm, it felt weird so I look down and it wasn’t in a vein until they swirled it around in my arm and found a vein . When they took it out it hurt a lot and now my arm is completely bruised as well as my vein is bulging .
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August 2023 by Maria S.
Been to this location twice now in the past couple of months and the ladies I've encountered have been awesome! So the bad reviews to me are baffling.
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July 2023 by Amanda M.
DO NOT GO TO THIS LOCATION. Worst person that has ever drawn blood in my 39 years of existence. Older African American woman who lied and said "it was her time drawing blood and claimed she doesn't really know what she was doing that they just threw her on to the job because they are short staffed". She poked me at least 5 times saying that the "vein was rolling" and kept slapping my arms, no apology or showing sympathy or anything. When I asked her if she can get someone else, she rudely responded, "I would have got someone else to deal with you if we had someone else". She then poked into my hand and was moving the needle around in it claiming that the vein had rolled however, she was looking right into my eyes with a smirk and not even looking at the needle. I know for a fact that she was trying her best to inflict pain on me. I honestly thought that I was on some type of prank show. This was the worst experience and I truly do not wish this on anyone. If you hate your job and do not have any social skills, this is NOT the job for you! I will continue to spread the word and my experience to as many people as I can and ALL over social media. I am also considering seeking legal action. I will also be contacting local news outlets. My uncle works for Wavy10 and hopefully, we can expose this location for who they really are!
