Home Improvements in Virginia Beach, VA

“I love this store! The employees are always so helpful when I have questions about a do yourself project! It's easy to get in and out of. I am there weekly!”

“Shop here routinely, and have always been impressed with all of the staff, they always have a smile on their face and willing to go the extra mile. Extra special shout out to the manager, Tim! Experienced a couple speed bumps upon same-day delivery of product, in which Tim immediately assisted, and went well out of his way (twice!) to ensure a happy customer. Thank you!”

“I had to go in and purchase 3 portable air conditioners and let me tell you that I was treated so wonderfully. They got a cart, went and got them with me, after I paid, they went out to my SUV and placed them neatly in my SUV! EXCELLENT SERVICE AND EXCELLENT CUSTOMER CARE! 10+ ?♥️ ”

“Wanted Home Depot to know what a wonderful employee you have in Paul, in the paint department. He obviously knows what customer service is, what it should be. Paul came up to me and asked me if I needed any help ( a rarity today), proceeded to answer my few questions, walked me over to where I needed to be and physically showed me what he was talking about ( he didn’t just send me over to the general area). I got my few small cans of paint and then he asked me if I would like them mixed. They were just quart sized…. Could have done it quite easily at home with a stick… but he did it anyway. He told me how long it would take for it to be ready and where to pick it up. When I rounded the corner to pick it up, there were the wooden sticks and a can opener placed on top of my paint. It’s this attention to small details, the communication, taking the time… that adds up to great customer service. It may not seem like much…. but in today’s world… where kindness, professionalism, patience and customer service seems to have gone by the wayside…what Paul did- it meant a lot to me.”

“If you ever need faster service, just wear cargo pants and a jacket with lots of pockets and go straight to the bits and blades aisle and touch everything. You will get out of this Home Depot and record time with everything you need and personally catered service from loss prevention or the power tools associate.”

“I wouldn't shop anywhere else Daniel the lumber manager awesome dude Nancy the cashier and Brittany and pro sales awesome people also Chris is a great manager”

“Had a wonderful experience at Home Depot today. Was ordering exterior doors and dealt with an employee named Luke. He greeted me so pleasantly with a smile and wonderful demeanor. He was extremely helpful, accommodating, and very willing to answer my questions. He got out of his chair and showed me different options and offered advice. It is sometimes so hard to find someone to help you; someone that will go above and beyond. Nowadays, it seems like bare minimum is what you get…and not even that much anymore. But this gentleman…. You can tell he loves his job and is extremely good at it. I really appreciate the time he took with me. Home Depot is lucky to have him. So impressed by him.”

“Kyle was working in the paint department on 5/10 and he was phenomenal. He helped walk me through over ten neutral colors (which picking the right neutral is the hardest decision) and he willingly looked up multiple colors to decide the right hue and gave me advice of how to choose. While helping me he helped another lady match a color to a post she brought in, talked a lady through her sample color, and helped another couple with questions as well. Multitasking and ensuring each of us felt taken care of while completing multiple requests at one time. One lady said he was like a bartender of paint, and I couldn't agree more! Go see Home depots bartender Kyle for your paint needs he is amazingly kind patient and helpful. Thank you! Etched Glass was just what I was looking for!”