-
February 2024 by william fells
Will never use Home Depot for a remodel or anything of the sort again, Paid a hefty amount for a kitchen remodel. The countertop company they used damaged our wall and then was denied claims for it. The amount of time for the project to get done is taking to long. Just not happy all around
-
February 2024 by christina martin
They have cut their klein tool department so much, it's not worth stopping by to see if they have it.. go to the competition.
-
January 2024 by Frederick Zirin
Manager Robert evidently has excellent customer service skills. I applaud him .
-
January 2024 by Cary J Woodbury
Helpful Staff, fair and competitive pricing.
-
January 2024 by Lindsey Santoro
We had excellent customer service from Ramone at Home Depot. He helped us with buying the Christmas angel display and then he came to find us and help us with the paint supplies for my son’s nursery. He was a pleasure to work with and we appreciate the help and the laughs.
-
January 2024 by Linda DKJac
Great store
-
December 2023 by Kimberly Sayre
The reason for 1 star is NOT because of the outstanding customer service we received upon purchase- for that, five stars is warranted- its for the poor delivery and mainly the subsequent setup. Our fridge was delivered while I was away. The freezer handle was installed upside down, the doors were extremely uneven and there was plastic all over the outside edges and crevices. My husband was up all night trimming the plastic & leveling the doors. The last picture looks like expandable insulation foam coming out from the mold behind the seal on the right door by the hinge edge- what's that about???We already returned a fridge the week prior for a big dent in the front; this one also came with a not so noticeable door dent, but we have a toddler and we can't keep returning refrigerators. Don't get me wrong, I love this model, I'm just extremely disappointed in how it was set up. Maybe hold training on how to properly set up major appliances?
-
December 2023 by Roger Trinidad
Associate on electrical department it takes too long to assist customer, other associates keeps paging and person cutting the wire cannot be found. Waste of time waiting.
-
November 2023 by Cece B.
I just wanted to give a great compliment to the woman named Mrs.Patty by the doors area. When we approached that way to walk around she immediately greeted us from the desk with such a warm smile. We didn’t need anything and didn’t ask but when she saw us walking by she spoke and continued to make sure we were okay. If that isn’t great customer service I’m not sure what else is. I had to make this review because employees like that should be recognized. Out of everyone in the store she was the only employee in Home Depot that spoke and said hi. Mrs.Patty definitely would make me come back for another visit! Thank you once again!
-
November 2023 by Dominique Viado
Chianti was so helpful and delightful the night of 10/23/23 when we came in to get a door replacement piece it was 9:49pm and she gave the most awesome smile ?
-
October 2023 by Phillip
Very disappointed with Home Depot. Prices are absurd and I’ve been shopping with them for 25 years. Far cheaper prices can be found many other places. Shop around and you’ll find better service and better prices. Home Depot has priced itself out of my Normal shopping thinking. I am a class A contractor and have shopped at HD 10000 times. I now go anywhere else first. HD has to step it up. Milwaukee tool prices are crazy high as are trim coil and roofing nails for example.
-
October 2023 by Wicked Stang
Overdue review but please know I didn't forget the awesome employees at this location...EVERYONE I encountered the 2 days I came were so kind, quick ,helpful, or just chatted with me along the shopping experience.. many names I don't know but 2 in particular that went beyond during a busy moment: Shout out to Tristan and Sam- Sam helped me at online pick up and was so patient with my order that was a little messed up, and the busy customer load...she called in Tristan to help and he was quick to figure out the order hiccup and get my sold out Lilly Witch for me...they could have easily said any excuse why my order was messed up, but made every effort to fix it, and with kindness....please know a smile and kindness make a difference, especially when you didn't know what kind of sadness I saw at work that day. You made me laugh and feel better that day! You make a difference in just human interaction! Thank you!
-
September 2023 by Alex Burgos
This home Depot was ok. Still a bit unlderlit like every home depot. However alittle cleaner than other home Depot. Except for the spray paint area. Who's bright idea was it to start letting people spray the floors? Any found mostly what I need.
-
September 2023 by Danielle Diaz
I do not recommend calling to ask questions about tool/equipment rentals. Not very helpful on the phone. Sounded as if I was being a bother when asking about other store's inventory.
-
September 2023 by Michael M.
Took advantage of a flooring sale the estimator came out didn't really tell us anything. Could not provide an estimate and added a bunch of charges that had to be manually removed. They also did not call us with an estimate we had to go there. There flooring installer is Romanoff renovations and that has not been a pleasant experience either.