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January 2024 by Tionna T
Purchased Madden 24 order was cancelled get to the store associate tells my boyfriend she found the game but it doesn't have a case SO that means the order was cancelled before even checking for the game so now I'm having to repurchase the game in the store WITH a already pending 37$ on my card the associate then tells me they have tap pay come to find out in the Managers exact words "tap to pay is finicky" and isn't working BEYOND HEATED WILL NEVER PURCHASE FROM THIS LOCATION AGAIN
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October 2023 by Gary Nickerson
Employees super helpful and a great selection.
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July 2023 by Shelly Land
Beowulf is an asset... informative.... positive energy.... went the extra mile.
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July 2023 by Jason Keilholtz
Heartless corporate franchisee sell false protections while burdened to prove incompetence provide consumer liability not politically motivated Microsoft Partner Network business administration strictly apply online noncult practices Apple elite three ring circus Sega.
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May 2023 by Mackenzie Thorne
Hours on Google and a sign on the door say they are open on Sunday until 8 pm but I got there at 7 and they were already closed. I even called 5 min before coming over and spoke to an employee about their stock and he could have told me they were closing early but he didn’t.
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November 2022 by Carol S.
My visit to the store was virtual. You can shop at a particular store on their Website. They then offer same day delivery by Door Dash for $9.99. Store pickup is also available. The purchase was something of an emergency. My Grandson instructed me, the last time he visited, to buy my own Nintendo Switch so I could get better with the controller functions on his favorite game:). I hadn't yet followed through and he was coming for Thanksgiving. Panic!! I knew he hadn't forgotten because he would ask me about it on FaceTime calls. Taking advantage of the early Black Friday sales I was able to get both the switch & my Grandson's favorite game. It seemed far easier to choose Door Dash delivery than picking up my purchases at the store. On Cyber Monday I ordered some other "must haves" per my Grandson. I'm not in a hurry to pick them up after days of tutoring by a precious 9 year old. Grandma's suffering from Zelda burn out. The store is conveniently located in Haygood Shopping Center, which is on the west side of Independence Boulevard about midway between its intersection with Virginia Beach Boulevard & Shore Drive. Parking is plentiful in the popular shopping center, although at certain times of the day may not be close to the store you're frequenting. Thank you Game Store for keeping Grandma in good standing.
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November 2022 by Regina Novy
Funko Pop figurines are on sale for an additional 50% off. These are clearance items. There is a wide assortment available. There is also a sale on non clearance figures. A fun store to shop with a wide variety of items.
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November 2022 by Kim Allred
I can order any game on line but the lady that works at this store is so great every single time, it's worth going in to shop.
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November 2022 by Brandon
The lady was crazy nice to us.
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September 2022 by Sam Lopez
I took my friend here. I'm not a gamer and if I was, I would be in heaven. So much stuff! You can buy, sell or rent games and accessories.
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May 2022 by Kayla B.
I don't come here for anything super complicated I just buy games and the occasional gift card or plush. However, with those simple experiences, I've always managed to notice that the staff I'm dealing with is very friendly and knowledgeable. They make you feel welcome there and always make sure you get help with whatever you might need. No matter how many times I step in there, they always greet me and tell me to let them know if I have any questions. I love the atmosphere in this store and it's always nice to just browse around knowing my presence isn't bugging them at all. It helps me to feel more at ease, which is believe it or not one of the most significant factors to a store's success. The more you make me feel welcome, the more likely I am to return and keep returning. The place is well organized and very simple to navigate. It's easy to find what you want or need in there too! Good on you GameStop staff!
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December 2021 by Blanca Marcum
Love this store the manager and staff are so helpful, very polite , my so and I love them
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December 2021 by jeff mcknight
Had what we were looking for, and good service.
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September 2021 by Mike D
Really surprised at the "I'm here to collect a check and give attitude" atmosphere that is promoted here. This used to be my go to Gamestop but I haven't kept up with gaming lately and clearly the bar has been lowered at this location. Not very friendly or helpful but as a customer, what would I know ?
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August 2021 by Roger Pike Jr
Staff very knowledgeable about gaming systems
