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July 2023 by Bebe_Julia
I like this place
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April 2023 by Kade O.
staff is friendly and helpful, but the manager is rude. he will try to find any excuse to short you on product resale. I brought in perfectly working equipment but he tried to say it wasn't working (despite passing tests) and give me refurbished pricing instead
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January 2023 by Ebrahim Bolouki
When purchasing there make sure to get clear information and statement. They say something and when you get back there they say something else.Store has no manager or any responsible person on duty. If you ask the employees about a dispute, they say I am on minimum wage and that is not my responsibility to solve your problem.If you insist on talking to a manager they send you somewhere else(another location) to see store manager.They do not take responsibility of what the employees say to customers at the time of shopping.Their associates clearly say that they only sell the merchandise.
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December 2022 by Scott Jr
Friendly services and smart employees best game stop I've ever been too
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June 2022 by Jonathan Snowden
Love this GameStop! I get about 70% of my Funko Pop’s from them and there all ways in great condition. The staff is very friendly super helpful and kind. I also do all of me preorders here and was so lucky to get a chase this time. They always call as soon as product comes in.
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June 2022 by Jamarr “Lexxurious” Waples
Employee lied to me about a game not being available anywhere but their store when I found the same game later in multiple gamestops.
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January 2022 by Aiden B.
Would you like to trade-in any games today? Would you like to pre-order any games today? Do you have a membership with us? Would you like to upgrade your membership? Do you want an extended warranty? Would you like this used for $5 less? NO! Just let me buy what I came to buy and leave me alone!
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October 2021 by Glenn Garnes
My experience is all was great employees there are great and friendly
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September 2021 by emmaline lane
Chase was super nice and sweet! This is my favorite gamestop location ever!
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September 2021 by Steve Cook
I was looking for a game ok. They don't sell them there.
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March 2021 by supa ryoto
Great customer service but there is a better place i recommend called video game heaven
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February 2021 by Alison M.
Standard GameStop in a busy strip mall area behind Chick-fil-A off Lynnhaven. I purchased two used Xbox 360 games for pickup and stopped in yesterday. The guy inside was working alone and on the phone answering a bunch of questions but had my order ready to go and pickup was a breeze. I walked around quickly and scanned the store and saw a good selection of new items for the Xbox One and latest PlayStation. Lots of accessories and games but no consoles and extreme hardware around. Also, while they had lots of accessories for it and some games, they didn't have a ton of Nintendo stuff right now but I don't think it's anywhere really. Especially not the console itself.
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February 2021 by Lakeechie Overton
Fast reliable products
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January 2021 by Amy L
Horrible customer service, my mother was ridiculed and talked down to when trying to return an item. She was called a liar. We will NOT be returning to this store.
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June 2020 by Kayla C
I won't be coming back to this location. I came in after work to get the last of us part 2 for my fiancé as a surprise. I know nothing about games but I knew this game was going to sell out quickly. I wasn't paying attention when I walked in, I grabbed the game (yes I know they keep the actual game behind the counter) and I missed where it said pre-order because I was a day early for the release. The website said it was in stock so I misunderstood and I take blame for that. What I don't appreciate it the condescending employee behind the counter who basically belittled me for not knowing about the preorder. I walked up with the game and the employee asks if I pre-ordered it to which I replied no. He then pointed at the big poster behind he counter and said what makes you think if they won't give me any extra posters that I would have extra games. I said i'm sorry I know nothing about games and Im getting it for my fiancé. He then went on to tell me how I can preorder or download the game on PS4. He embarrassed me in front of the customers and kept being a j*** till a customer jumped in and calmly explained what I could do. I left that store, sat in the parking lot, preordered on Target and picked the game up the next morning without a lip from anyone. This was an awful experience. Thank you to the male employee who made me feel stupid and embarrassed for not knowing about games.
