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April 2023 by Kaylah Peters
Got a loan from here and the lady was very nice but they didn’t tell me that when I had to pay it back it would be over the actual amount I got a loan. I will never get a loan in my life.
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December 2022 by Mohammed AL Hummadi
Impressive
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December 2021 by Kelly Mcarthur
I did two loans with them, first loan was a rapid pay and everything went smoothly. And when I needed a second loan for a slightly higher amount, set to pay once a month. BUT what I DIDNT know was the interest rate is 264% A DAY!! I got the loan in Feb! And to date I still owe 600$ even after paying between 201$ and lowest payment 158$ a month! SO BEAWARE of the fine print or make sure you ask questions, I did my loan over the phone,, and didn't see or maybe miss heard what was going, regardless this is one money grabbing hole I can't afford to keep feeding. This is my experience, but staff is wonderful just like family.
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December 2021 by It’s TIFF
I went in for a interview when I walked in I did not feel welcomed. Neither one of the employees spoke they all just gave me a look. I then said hello and told Donna what I was there for. The interview was very awkward and unprofessional she interviewed me in the lobby while customers came in and out. I just felt out of place like I was too black for their little rude establishment.
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December 2020 by Glenn Adams
Fast friendly service
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December 2020 by Marquita Bryant
As we speak I am in there building and there is one white lady and black lady with glasses!!! I have been in here for 45 minutes being questioned on why I didn’t cash my child support checks when I got them !!! This unbelievable then I had to filling out some forms after they called and found that there were good!!! It was still a hassle !!! Get it together I will never return here again!!!
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December 2020 by John Dow
Very professional, Donna answered all my questions which were about 20. Friendly read out the contract addressed any concerns I had. Wonderful experience overall. I will be doing business with them again. Thank you Donna and thank you First Virginia for your great customer service
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December 2019 by khamal fisher
They really work with their customers whereas other companies like this do not.
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December 2019 by Beck MacRae
They have no idea what they are talking about, and insanely high interest rates.
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December 2019 by Tanya outland (tanyasjourney)
Had to hold off on paying for a couple of weeks because money got tight and they said that's okay, and we gave them a date to when we can pay them again. We took off auto payment as well. Woke up this morning and found out the withdrew over 124 out of my account without my permission. Not to mention that's not even the amount of my payment. They illegally took money out of my account. Didn't even tell me at all. I think its ridiculous that an income base loan has over a 200 percent interest rate
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December 2018 by Chanel Carr
There is no Buckeye at this location wish i would have known before i drove all the way over here
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December 2018 by Stacey Gemberling
If you read my other review this is sort of a part 2 if you will. As I stated last time my transaction was a bit challenging so i needed to go to this location to complete it.Well a hiccup occured where I was not in the system only my husband was so I could not complete the transaction at that time.Bummer! I was frustrated (probably visibly) but I understood we were in a hurry at the other location and computer was having issues.Well instead of getting defensive and escalating my crabbiness the staff here was actually empathetic and kind. The manager Jessica really went above and beyond to do everything in her power to make things easier and more convenient for me. Oh, and I had my special needs child with me who was about at his time limit for good behavior ,in a boring environment,and they were patient and kind with him as well .This my friends is customer service! I may have left frustrated but they made it right and they diffused my frustration beautifully! They have definitely earned my business!!
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December 2017 by Kendra Washington
Call to see if was 24 hours but no answer????
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December 2017 by Tiffany P.
Didn't get approved for a loan but I was approved for a line of credit. Very affordable biweekly payments. A great way to build your credit if it's in not so good shape.
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December 2017 by Nathan Tillett
I was worried about this place but after walking in I felt like I was visiting friends. Staff is awesome and they walk you through everything so that you truly get it. If you need money definitely stop by, you won’t regret it.
