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May 2024 by Josh Burton
Firestone refused to do a partial rebuild on my engine so I brought it to Family Auto. The owner personally called and texted me with updates and even came out of pocket for some unforeseen complications. Recommend these guys over the big guys any day of the week
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April 2024 by Matthew James Weinberg
The manager at the shop took the time to talk to me in order to understand the issue I brought in my Acura to the shop for. After his team looked over my vehicle, he informatively told me the actual issue, then offered me a great low price to fix the issue. Couldn't be more satisfied with the mechanic service at this shop.
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April 2024 by Crystal Lopez
Was supposed to have my engine replaced here, at least I paid to have it replaced. It’s my fault for not knowing anything about cars and not having someone there with me who did know about cars, because if I did, I wouldn’t be finding out almost 2 years later that I still have my original engine. ? Explains why I was having the exact same issue I originally brought my car to this shop with, 2 days after having it “replaced”. This place is a scam, and any woman who goes here should bring someone with them unless they’d like the married man who owns the shop to constantly flirt and throw creepy comments in while you’re there.
Edit: It was 100% your shop, crazy how everyone accusing you of the same thing just so happens to “not be in your system”. The mechanics (3 of them) who looked at my car and all said the same thing, all said I’m better off getting a new car rather than fixing what you were supposed to fix, because it’s not worth putting any more money into, none of them tried to sell me anything. I remember you and how uncomfortable you made me very, very well. I looked at the pictures of the shop just to be sure it was 100% you and your shop, and it is. I wish I had kept my receipt from when I got my car “repaired” by you so I could prove you wrong. I will update again if I end up finding it. :)
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September 2023 by Tommy Ditewig
Honest shop. A breath of fresh air.
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August 2023 by Ms. Shante I Am The Phoenix
Honest prices, honest communication, quick service, friendly, and he was so helpful even getting me from work to the shop to pick up my car!!!
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April 2023 by michael ellison
The most trust worthy mechanic I have ever met, Keith is the only person I trust to work on my car and someone I recommend for everyone the best pricing, the best service from the best technicians!Services: Transmission
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October 2022 by Cody Duncan
I have to give a huge shout out to Keith and the crew at Family auto, they got my car into the shop, diagnosed and fixed before a dealership could even get me in to be seen. Every issue that came along the way was promptly fixed by Keith and explained to me along the way. Can't thank them enough for the hours they put into getting me back on the road. Safe to say Family auto has a customer for life. 10/10 recommend! Thanks again!Service: General repairs & maintenance
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September 2022 by Jiggy Sway
This is the place to go when your vehicle is acting like a high school teenager that can't get there way, if you get what I'm saying lol. Everyone that works here is very polite and caring. Thanks you guys for all the work y'all have done on my vehicles.
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September 2022 by James Causey
Excellent service and prices
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September 2022 by Wayne Varney
Keith is committed to fixing your car at the best price possible.
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September 2022 by Jae B
Amazing service!! Keith is very up front about timing and cost, super easy to communicate with. 100% highly recommended.
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August 2022 by Adam (Silo)
Great service! Kieth is an awesome mechanic and great to work with!I brought an 04 RAM 1500 here that required an engine rebuild. Kieth took it in and treated it as his own. It took a few weeks to get back, but that's because he kept finding more issues with the truck and fixing them. I now have a warranty on my engine and the truck drives like it's new. I couldn't be happier. Kieth was understanding and worked with my schedule.Thanks for the great service!
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May 2022 by Patty Preston
Keith is an awesome guy. He is honest and took great care of my car. We had a few hiccups along the way however he managed them professionally and very kindly. I would bring my car here before I go anywhere else. Thank you Keith for everything you did for me. Patty
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May 2022 by Avery Rodriguez
Keith is amazing! I felt that I could trust him with what he was saying was wrong with my vehicle, and he gave me a great price for all of the repairs. I would recommend everyone go see Keith for all of your vehicle repairs
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March 2022 by Sue Harsche
I believe in the power of a good review, and not that Keith and his shop need any more great reviews because I've read through so many on here (in fact that is how I found out about this place a couple years back), but I believe in telling everyone about a great mechanic. So here goes.I have been coming here for a few years now. I have an older vehicle that I just can't seem to part ways with. And it works just fine, but there have been some issues that have come up - Keith and the other mechanics there have taken great care of my vehicle. Up front. Straight and to the point. HONEST. As a female it is high on my list of anxieties about taking my car in for a repair. I worry I will get cheated. I do not have that worry at Family Auto Repair Plus. Keith is honest. He is to the point about what needs to be done on the car and the price is right.I have told everyone I know who drives a car to take their vehicle over to Keith and company if they need a repair. It is the only shop I recommend.In fact the most recent visit I made to the shop Keith had stopped what he was doing to take a look at my car right away and they even stayed late to fix it for me. He values his customers and truly has kept my old Fusion on the road at least for a little bit longer. Thanks Keith and company for all you do. Appreciate you.Services: Brakes