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September 2023 by Doreen Jackson (DoreyJ)
"Bobby" serviced me today. He was very patient, helpful and friendly! He took his time to correct my problem before I left the store! I very much appreciate his help today. Thanks, Bobby!☺️
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August 2023 by Daniel W.
The gentleman that greeted us was very helpful. My credit card the I have been using was compromised, Cricket let me know that they couldn't complete my monthly fee. I gave them a new card number but they don't recognize it it for about 6 days. They charged me $ 15 for a transaction Fee and $5 for my credit card! No freaking grace period?
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September 2022 by Dr Zone
Don't buy any headphones or accessories, i brought a pair of headphones and the left earbud dont even work and they won't do anything abouf it
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July 2022 by Shaneika Brownson
Bobby went above and beyond to help. He is very knowledgeable and have a lot a patience! He gave me exactly what I wanted plus more! He displayed a positive attitude and was very informative! Great service and attitude! Thank you very much Sir!
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January 2022 by Bigben Farrington
Very well mannered staff
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July 2021 by Cris C
This Cricket dealer gets 5 stars and A++ for the:*Customer service and support*Knowledge of products and services*Cleanliness*Pleasant and respectful demeanor*Organization*Overall professionalismHanna was super patient with me and every one who needed her attention. She listened to the needs and desires of each customer and we all received the time we deserved.Hanna took the time to show and explain all the options for my family's phone plans and phone accessories. She was patient enough to explain to me the benefits of Cricket product and service offerings including warranties and product registration processes.Hanna's cool, friendly, and down to earth personality made coming in to her location fun and easy! Thanks to Hanna we will be returning in two weeks for two more upgrades and accessories! Nice work Cricket! Give the lady a RAISE!! THANK YOU HANNA! YOU ROCK.
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July 2021 by frankie sneed
Hanna is the BOMB !!!!She always takes such great care of me when I come in ..Thanks Hanna for your AWESOME SERVICE...
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July 2021 by Sean Brown
shout out to new mamagement of this location for completely changing my mind about this company! Hannah went the extra mile for every explanation and solution i needed. Wait time was almost nonexistent compared to my past visits to any phone store. Will be back for more devices and smiles!!!
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June 2021 by lucy london
I’m not sure her name but she’s a young blonde girl with long hair she is AMAZING ! Her customer skills are phenomenal and you can tell she loves her job ! literally never met no one that worked in customer service as happy as her! Thank you so much
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June 2021 by Ashley H
Hanna is awesome !!! She was so helpful and so kind!!! She is the best!!!
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April 2021 by kathy edwards
Hannah and tony made my day after I stopped in with trouble coming from my older Samsung. Made my transition to my new device painless and most importantly fun! Just wanted to share my praise for these two!
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April 2021 by Eric Cuffee
Store manager Hannah turned my bad day into the best one possible while I stopped by for a new phone. Great service and attitude, will return. Thank you
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March 2021 by Greg Ingram
Hannah really knows her stuff and will definitely deliver the best shopping experience possible. Never had a customer service rep tend to my needs so quickly and effectively whil e maintaining such an eye for detail. Very pleased and will be returning as well as referring everyone I can!
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March 2021 by Sayaka s
My experience with current store manager Hannah was above and beyond anything I could’ve ever expected... She is more than patient and kind and makes sure I thoroughly understand what I am paying for which hard to find in any sales-based business!! Will be sending all my friends and family to this location from now on. (: thanks again
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February 2021 by Fabulous Aj
I came here to purchase a new phone after losing mine the same day & I was very much impressed by the customer service I received from Hannah. She was super nice, made great conversation & most importantly she made my purchase & overall experience a 10/10. I would come back just to talk to her again because that’s how comfortable she made me feel. Needless to say she does her job very well & has a way with customers. ❤️
