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March 2024 by Mike Koller
Only gave one star because I could not give 0 stars. This place is terrible and I will never do business with them again. I brought my truck there for state inspection and it failed due to a couple of marker lights being out. I brought the truck home, replaced all the items so that the truck would pass. Upon completion I returned to the shop 3 times in attempt for them to re-inspect. Each time they told the they did not have time to do it. And you cannot make an appointment. Today after much attitude from the female up front, they got it done. The headlights needed adjustment which I was originally quoted $15 for. Once the vehicle was ready for pick up, I went inside to close out the ticket. They charged me $25 for the headlight adjustment and a full $20 for a reinspection because it was outside of 15 days which explains why they kept turning me away for reinspection for the first two weeks. Save yourself some trouble and find another place for your car needs.
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February 2024 by T Goslee
Usually have no trouble with the inside help (cashiers) until today boy was she rude.
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December 2023 by Stanley Wise
These guys are great,they got me in for state inspectionGreat place to take your vehicle and nice people to do business with.
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October 2023 by Tammy Cullipher
Car was over heating pulled into Citgo. Not one technician wanted to help. No interest in helping me what so ever. Thanks guys. Will not go there again or recommend.
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October 2023 by The Brews Cycling Club
The lady on the phone was rude when I asked the statusbof me vehicle then hung up on me
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September 2023 by jmugrl95 jmugrl95
We have utilized their services for 10 plus years. Recently the staff they hire to man the front desk are rude and unprofessional. It has become very difficult to get our vehicles inspected. We were dropping off vehicles and I was parked in front of the door for under 2 minutes trying to coordinate dropping off a vehicle.They could not accommodate us, eventhough we called in advance. The person was unnecessarily rude about where I was parked, again under 2 minutes, and impedeing no other customers.This was a follow-up from what happened 2 days prior, the cashier did not like where we parked the car being dropped off, then changed her mind, but we did not feel comfortable and left. Bottom line, we went across the street to AAA with no issue. We will not be back.
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August 2023 by A S
Called about State Inspection and was told to bring my car in at 3pm to get a first come first served inspection the next day. I show up at 2:45 and get told they are already all booked up for the rest of the week for state inspections.
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August 2023 by Jeff Fox
This establishment is a great place to get your car serviced, I’ve been doing business with them for over eight years. I highly recommend Great Neck CITCO to anyone?❤️
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June 2023 by Ken Messner
Full service mechanics plus state inspections. Fuel prices are decent too
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March 2023 by Jean Cummings
Great service. They really care about their customers. Would recommend to everyone to take your vehicles there for service and gas.
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January 2023 by Donald F Wieland Jr
They do very good work they know what they're doing their prices are fair.
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September 2022 by Chris Bowman
I get all my vehicles inspected here. I usually get the "head lights need adjustment" call, but don't care because it's really close to my house. Headlights don't need to be adjusted very often unless you get new ones or your ride height changes, but again it's really close to my house and very convenient.
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September 2022 by Peter Weed
What a fine service station indeed. Great mechanics and wonderful staff.!!
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August 2022 by Nicole Sirignano
DO NOT GO FOR STATE INSPECTION! Wish I read these reviews first before bringing my car here for a state inspection. As other have posted, this place claimed my vehicle (2018 Audi A5) failed inspection for a bad passenger side wiper and needing a head light adjustment. I put these wipers on myself a few months ago- they work perfectly fine. I even sprayed the windshield and used the wipers again at the visit and there were no imperfections. I thoroughly inspected the blades and both the drivers side and passenger side do not have any flaws. Regarding the headlights- anyone who knows Audis knows that even a simple light bulb change requires a lot of work and the removal of various parts because these lights sit in very comprehensive casing. This car has never failed inspection for any reason and I bought it brand new! They didn't even try to "show" me the reasons why it failed- just said they could take care of it for more money. I took my rejection sticker and will never return.
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July 2022 by bob jusell
These folks go over and above. I needed a state inspection and I dropped the vehicle off in anticipation of it being done the next day, as today is a holiday. The mechanic called me about an hour after I dropped it off and told me it was ready. Greatly appreciated!!!
