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September 2024 by Jim Belcher
Our total experience with Checkered Flag Toyota was very positive. Everyone was quite courteous, polite and extremely helpful, especially Tatsiana Aliaksakhina, who served as the lead contact and salesperson. She personified the ideal of superior customer service along with Demario (unsure if got the name totally correct) and Corey. From helping us pick the right vehicle for us to putting us in the driver's seat, the whole experience was extremely positive. Tatsiana was particularly helpful in helping us study the history of several vehicles to make sure that we got just the right choice. We spent the entire day going from one dealership to another searching for just the right deal, and we found it at Checkered Flag Toyota, thanks to Tatsiana.
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September 2024 by Nancy Carrera
I bought a 2024 Rav Adventure from Anthony Crichton. He was professional, he delivered a superb customer experience. He’s very knowledgeable with the vehicle I purchased. I highly recommend Checkered Flag. I bought all my Toyota’s from them.
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September 2024 by Alexi Odeh
Shout out to Dallas Wagner as he was super friendly and straight to the point! Gave a clear estimate of what my services would be and would go back to him and his team! GOOD JOB DALLAS!
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September 2024 by Richard Boyd
Erin Palmer Great Service Advisor, Ashley great service advisor manager, Scotty and all the technicians are great highly recommend taking your Toyota here all have taken care of my 2022 Toyota supra and 2019 Toyota Sienna
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September 2024 by Shawnah Thomas
I came in to get a Toyotacare service on my ‘23 Tacoma and left with a ‘24 Tacoma and I couldn’t be happier.
After dealing with another dealership in the area purchasing the ‘23, I never wanted to buy a car again. The new Tacoma had some features I was missing on my current so explored the pricing, they gave me such a good deal and were so pleasant that I decided to go for it.
Shout out to the salesman Jordan and the extremely fair trade-in value their team gave me on the previous truck, it was truly a very uncomplicated process which was night and day from buying the other truck a year ago. They also do a good job of adding features to the vehicles they order that people actually want and not a lot of fluff just to increase sticker price.
I would recommend anyone come here for their Toyotas.
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September 2024 by Jessica Hoskins
I took my truck to this location and with the side parking light missing And had most of my parts that I wanted done to the truck and told the service advisor what I wanted done. That when I got there and mind you my fiancée told her the same thing on the phone before we took the truck to get serviced. When we went to drop the truck off I told her what I wanted and pointed out what I wanted don’t she still didn’t do what I asked all the way. They gave me my truck back how I gave it to them and could not show me pictures of what parts they put on my truck. I’m soooo pissed to the point my blood was boiling in my body but then they wanted me to pay $298. For what if I could post my pictures of what my truck look like when they gave it back verses when I dropped it off y’all would be shocked . This was my first time going to this dealership and my last time going because that was so unfair. All this chick kept telling me was I don’t understand and how I didn’t know that the recommended things wasn’t add in ons to what I came to get don’t. Mind y’all we talked on the phone and the phone calls suppose to be recorded but still she had to check the things they supposedly to have done for me. Cause I didn’t check anything I been told her what I wanted to get don’t and to add the regulator and the nut to the steering rack. I will not refer anyone to Checkered Flag Toyota on va beach Blvd in va beach . They don’t even deserve a 1 star. They failed me and I was gonna go back to get more work done if it was done correctly and if they don’t what I asked them to do several times. That was a horrible first time experience with them and honestly they get no stars at all from me. :/???????????
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September 2024 by TMLewis0212
Gosh this was such a breeze. I decided to visit Checkered Flag Toyota over Labor Day weekend as a last resort. No particular reason, but I had heard good reviews about First Team and was seriously looking to buy through them. However, they didn't have what I was looking for. I had visited a few other dealerships prior only to discover customer service was bad and dishonest. When I entered the store, I really didn't know what to expect. I was immediately greeted by Chris Miller who was very personable. Which all sales personnel are at first until you get to negotiations, right? Well, I quickly discovered this was not that type of establishment. No bull, no haggling, everything very transparent, you get the "out the door price" up front, and no hidden fees. It was like shopping for a pair of shoes. It was great. Deposit placed on a car in transit and will update my review once things are finalized. So far so good. Happy camper thus far :)
****update****
Car arrived, and I was notified promptly. Arrived following day and car was ready in the front. Beautiful color and appreciate Dante advising to stick with that color vs changing to silver. Great experience and would recommend choosing them if in the market for a car. Ryan, Chris Miller, and Dante were great.
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September 2024 by Natalie Smith
My husband and I recently purchased a Tundra from Checkered Flag. Dante helped up with finding the perfect truck. Couldn't have had better service than Dante!
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September 2024 by Jonathan Albright
Dante Bryant was fantastic to work with. He was extremely patient and got me into the exact vehicle I was looking for. I would LOVE to buy another car here! 12/10 definitely recommend!
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September 2024 by Coreen Tan
My husband and I just bought a 2024 Sequoia at Checkered Flag Toyota and it was such an easy, stress free experience with Jin Uhl. She was quick to grab the keys of all the cars we wanted to see and test drive and was extremely knowledgeable when discussing the safety ratings and specific features of each car. We walked away highly satisfied with no regrets thanks to Jin! Our new car has unlocked more smiles per mile than even we expected!
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September 2024 by Darien Sears
My agent was awesome and super kind! Went above and beyond for me and it meant a lot.
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August 2024 by David Daugherty
Serviced both of my vehicles here (and still do for my latest one) and every visit is very professional with solid work being done. They are also extremely accommodating with the shuttle service. One time, when the shuttle couldn't arrive on time, they got an Uber for me!
I recently purchased a vehicle from them as well and the salesman was not pushy and was very accommodating with getting a couple of requests handled in a speedy manner. In addition, he put a lot of effort into getting the deal done on a tight schedule.
Kudos to this dealership!
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August 2024 by Madisen Easter
Jin Uhl was such a delight! She made the entire process easy and exciting! She was proactive and well knowledge in the cars I was deciding on; never did she pressure me, she gave me time to think and I was able to make the best decision!! Tom Torres Was also very helpful, he didn’t hold information and guided me to choose the best options for my car. Again non-pressuring, he explained the add ons and I decided on my own.
I came back today to cancel my warranty and Shannon Flores made that process easy and non-pressuring to make me keep it! I would definitely buy a car again from here again and 10/10 recommend to others!
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August 2024 by Edward Miller
Both Salesmen Alan and Ryan who guided me through the purchasing process, made for a very non-stressful experience. The No-Haggle process of purchasing was great, without the back and forth gimmick I have dealt with in the pass. Every thing was completed within a few hours and I was able to drive home in a New 2024 Corolla Cross !
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August 2024 by Joshua Oliphant
Have routine service they provide a ride within 10 miles. I’m 12 miles and they won’t provide a ride. What a weird hill to lose a customer on.
