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March 2024 by Kevin Jenkins
I originally went to Bimmer Pro Tech looking for the original owners but a new family has taken over the business / location. First my car took longer than quoted to be fixed. I brought my bmw x3 for break work and a check up. I asked the owner Nathan to look over the car and make sure it will pass an inspection. It took a few days longer to receive my car but that's not my complaint. The fact that my car broke down 2 days later when before bringing it in it was driving fine ( engine wise ). I called to have my car towed in and I spoke to the father. He immediately went into defensive mode and started to give me attitude as if I was accusing them of doing something to the car. Bottom line the person answering the phones or dealing with customers needs to have better customer service. I would not recommend anyone bring your vehicle here to deal with faulty work and when you questioned the business you will receive an excuse or dismissal of issues.
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January 2024 by Peter Payan
They've always done well by me, the price is fair and they offer military discount which I greatly appreciate
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December 2023 by Bob B
I highly recommend this company for your BMW service. I’ve been using them for the past year and have always received very professional service. The staff is friendly and very knowledgeable. This was a great find.
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November 2023 by Kafi Hall
Excellent service! a friend recommended this place to me. Best recommendation I have ever got. They were able to tell me why my car was stalling, and fixed the issue. The technician knew his stuff and was very friendly. The price was reasonable for the work I had done! Very satisfied! Definitely recommend!!Service: Electrical repair
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November 2023 by Roletha Grant
I took my car into Brimmer Pro Tech after taking it to another auto repair shop. Brimmer Pro Tech was able to fix my car and the staff was amazing. I would recommend them to all of my friends.Services: Transmission
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October 2023 by Micah Gilchrist
I sit at the bar and talk to random people I tell them to come here and everytime it’s always good they all love this please it’s a great shop
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October 2023 by Dina Bor
They are scammers. Horrible service. I’m not happy!!!
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September 2023 by Mike
Came in to get my tire pressure sensor fixed. They said they fixed i but had to come back to reset them so the notification would stop popping up. Came back and they said they only did the rear ones and now they have to do the front too, but that I'd have to come back another day. So now I'm sitting here for the third time waiting for it to get done. They said it would be quick so I could just wait while they do it. I've wasted 4 hours sitting here and they couldn't even fix the problem. They lied about the work they did also. They say they replaced all four sensors but the itemized receipt only accounts for three. Never coming back here again.They continue to lie in their reply to my review, stating it was my choice to wait at their garage. They explicitly told me it would be a quick job and I should wait. They also try to make it sound like I took my keys and ran, when they handed over the keys and allowed me to leave saying nothing of payment. When they called and asked about payment I came back and paid even tho they hadn't completed the iob. These people are unreliable and untrustworthy.
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September 2023 by Lissa Lissa
Terrible HORRIBLE experience from drop off forward, trusted bringing my bmw to them due to 4 star review (have no idea how they have even 4 stars).Would not recommend you trust them nor bring your vehicles to them.Nathan, owner, was pleasant and acted like full of knowledge and understanding when my bf and I dropped my bmw off for diag and explained what and why - and was told ready by day end, after walking around it and acknowledging issues… and saying no problem we got it.Did not get dealt with until a week later 1st off and everything after 1st visit was full of lies and deceit, misleading and miscommunication, and my wasted time having to go thru needless repeated hoops to communicate with them while having my vehicle and to even extract the diag resulting invoice and report info from them and to decipher the lies and misleading going on directly to me and to 3rd parties involved - instead of being straight up and true and honest from the start, to only end up with having nothing that was agreed to and offered in the beginning by Nathan himself.My car was ready a week later and I had explained up front that time was of essence as with everyone, but that I specifically had time requirements with me to move forward with my bmw, for medical appointments.Nathan’s true colors, lack of business acumen and lack of sheer basic auto shop professionalism all came out in the end. highly do not recommend you take your business there.
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September 2023 by Paul Velez
The worst customer service in the buisness ...paid him for a custom job, after 20 million excuses and waiting months he did only half of the job, asked him multiple times for a receip to see where the money went ,he said he was going to mail it and never did, he said he was going put it in the mail box never did...no problem he may need it more than i...
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August 2023 by Pablo J Velez
COMUNICATION....THE WORST I HAVE EVER SEEN ...NOT EVEN GOING TO WRITE MY EXPERIENCE YET...BUT COMING SOON...WITH PICTURES.
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March 2023 by Serena Espinoza
Great experience, fast and affordable
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January 2023 by J J
This dude literally told me the alternator doesn’t charge the battery. He’s a mechanic that will fix a lot of little stuff but won’t touch anything difficult. Big spark spark plug kind of guy. My brother is a master mechanic and I know a ton about cars but I act like I don’t so I can test the honesty of the mechanic when I go to get work done. This dude will take advantage of anyone that “doesn’t know” cars, but won’t fix major issues.
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January 2023 by E92 Dee (E92Dee)
Def an upstanding and understanding shop. Took care of me in a timely manner and he’s very military friendly.
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December 2022 by JAMES SMITH
Beat shop in the 757 outside of dealerships. They will install your mods and increase your performance where other shops won’t, and they are reasonable about cost. Worth every penny, would have paid more for the outstanding service.