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February 2024 by Santana Cheatham
This is definitely the auto zone you should go to the people are super friendly! And super helpful! William will help with what ever you need for your car inside and out. They are not all qbout making a ton of money and will help you find cheaper options if needed. They can even point you to car shops and dealers that may not be out in the open but will give you a good deal for your money and even tell you what shops to avoid. Every person in this store is extremely knowledgeable about cars and the shops in this area and will steer you in the right direction for what you need.
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January 2024 by Bea Baxter
I had a new battery installed in my car in january 2024 at Haygood store. Unfortunately, they left it loose. Check Engine light was lit on my dashboard. I had to paya lot to have a diagnostic check performed at Nissan. Haygood people refused to talk to me. Regional office/Richmond manager never returns calls. Sickening. Disappointing. I will never go back there. They deserve Zero Star.
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January 2024 by Sylvette Hardy
Needed to do a return to Auto Zone and thanks to Kyle it was such a seamless process. Thank you Kyle for being attentive to what needed to be done and taking care of business. Haygood Auto Zone for the Win!
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January 2024 by Shaiterria Speller
I called and spoke with Kyle. He went above and beyond to locate the parts I needed( I had been searching for 2day)
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December 2023 by RUBY DECASTRO-BROWN
I went to AutoZone tonight to purchase new windshield wipers. Service was amazing!!!!The lady who sold me the wipers also offered to help me put them on, and her manager Kyle was there to help as well. The helpfulness, friendliness and professionalism was above and beyond! Because of this, I will continue to shop at this AutoZone.
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December 2023 by Cynthia Storm
If I could give them more than 5 stars I would!!! First! They had a wonderful staff and they were all exceptional! SECOND! Joe was a battery changing life safer! My battery was being a jerk and he fixed it for me and it was not an easy feat!
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November 2023 by Timothy Zeiler
Had a "Wide" assortment of wiper blades to choose from. In & out in less than 5 min. Exact replacement! , no back & forth trips.
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November 2023 by Tati Pooe
Mr. Justin K was very helpful and polite!! He helped me with my Kia, replaced the battery and made sure everything else was good to go! Outstanding customer service!
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November 2023 by Dan Hartwell
Wil was very helpful to my wife when she went in to get the battery in her key fob replaced. Even though the store was busy, he generously took the time to take the fob apart, select the correct replacement battery, and get it changed. Folks in this store always, always are tops in customer service!!! Thanks, Will!!!
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November 2023 by Kaybre Matusik
I stopped by this location because it was late at night, and AutoZone was the closest thing still open. I am extremely inexperienced in mechanical matters, but was making an effort to replace my taillight housing myself. The new part I received didn’t look quite like the old one and I was having trouble understanding how to connect the wiring. I brought the pieces inside with me desperately hoping one of the employees would be willing to help me understand. Mind you it’s maybe an hour before closing, and I’m asking way more of them than what they’re getting paid for. Regardless, they were friendly and very helpful. Terrell took some time to look things over and then explained everything to me clearly and simply. He helped me find the right part I needed and went absolutely over and beyond in service. I had people pushing me to buy an entire new twilight, which is why I had low expectations going in, but Terrell proved me wrong. He didn’t take advantage of my lack of confidence in the subject to turn a profit, but rather found my real solution and I will forever remember AutoZone for not only their services, but for their outstanding and knowledgeable employees who make an effort any time of the day or night, with a smile. Terrell will always have my utmost respect and gratitude. This location will always have my business. Thank you again.
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November 2023 by Robert Yeh
The team helped me select replacement battery and after I ran into trouble installing, Kyle helped install despite some blame gouges that drew blood. Thanks!!!
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October 2023 by LibMenOxyMoron IsAnOxymoron
Only auto part store I shop.
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October 2023 by Randy F.
To whom it may concern, I'm writing this review about Kyle who has done a great job of helping me make sure I get the correct parts for my vehicle. He's very courteous very kind always very personable making me feel welcome every time I come to the store, and he's the main reason that I comes with that took my AutoZone because I have three in the area that I can frequent, but because of his service kindness, and good advice that he always gives me whenever I come in. I won't go anywhere else just wanted to pass this along.
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September 2023 by Courtney Lugo
Store manager Kate has been nothing short of exceptional! I visit often and the store is always welcoming. This is my home store for sure!
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September 2023 by Scotf Destromp
Just had my daughter's battery replaced by Kate here at Autozone. She went above and beyond to help us get it fixed! She was awesome! 5 STARS!!!
