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October 2023 by Mr. Stew
Usually have a good experience here. Even left a good review in the past, that I have since deleted. But for $45 I left with a major scratch on the side of my car And several dirty spots that were plainly visible even to the untrained eye. A full refund should've been given but of course it wasn't. I will probably not be going back to this location ever again.
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October 2023 by Gizem
First of all, it was very difficult to find the way to the entrance. I didn’t see any signs to direct clients. Second, I found it a bit expensive and I’ve been directed to a plan advertised as the best deal, but actually the best value was available in the app with unlimited washes every month. But they didn’t refund me to change the plan even before my car was washed. Third, the garbage in my car was still there after the wash such as the wrappers of chocolates and bars kids ate. I spent a while to trash them before I leave.
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October 2023 by Don Long
Ripped my driver's side mirror off. When the long hanging fabric was working near the mirror one of the straps wrapped itself around the mirror and when it made its next shake it ripped mirror off car. When the manager looked at it and stared to say it was probably already damaged it made me feel like they were accusing me of lying. Look at other reviews and it has happened before. Also paid for inside to be cleaned and inside of windshield was left with dirty streaks.Service: Vacuuming
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October 2023 by Endicott Parks
By far best guys around. Stellar service, attention to detail, quick, make my life a tad bit easier with a clean truck. Great company, great guys, good job team.
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September 2023 by Tabbatha Gallagher
Lucas and KY did an AMAZING job with my vacuum and wipe out this morning!! It was random for me to go, it wasn't packed and they took the time to make my car fresh and clean again (even in the sprinkles)!! I will absolutely be returning and requesting both! ?Services: Auto detailing
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September 2023 by Evan Parks
Was raining so came back the second day free of charge and they did a great job! Don’t expect a white glove cleaning because it’s pretty cheap but for what it costs it’s a very very good wipe down and wash
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September 2023 by Jamie Bond
I currently have the interior/exterior monthly package and the interior is never completed, it’s annoying having to ask for assistance after the wash is supposedly completed every single visit. I will say that they are nice about taking care of the missed areas, only once was I given a little attitudeService: Auto detailing
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July 2023 by Sam O
I love this place I've been going here since I moved to VA 3 years ago I go no place else but here they do well with my car every time
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June 2023 by Justin Acosta
Isaiah and Kymani did an awesome job! They were very attentive to detail, made sure every inch of my car was spotless, and went above and beyond what was expected. I highly recommend auto bell to anyone and everyone I knowServices: Polishing
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June 2023 by Connor LaFramboise
I went to this location two times to get the manager special. Tipped $10 both times, and both times have been severely disappointed. The group at this location cut corners. I will not be going back to this location againService: Auto detailing
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May 2023 by Xavier W.
Do not go to this Autobell. Went thru drive wash and my mirror came off falling onto concrete and cracking. I told the manager and he gave me a dumb comment saying that sense the mirror had fallen off it already was damaged. How dumb do I look? They also have ass cleaned my car , left water marks and did not vacuum the car fully. They figure since u pay $47 a month for unlimited washes that they don't have to give u a full clean wash or vacuum. Avoid this location!!
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May 2023 by Christina Corbin
Gorgeous, busy Saturday at 2pm and they had several guys out here working and getting it done. Great work, great set up with the numbered stalls, great job. These days when a car wash costs $40 plus a decent tip you want it done right.
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April 2023 by Just me77
Since this location was convenient, I thought I'd give it a try. It's always busy and I figured they must do a good job. NEGATIVES: *The door jambs were not wiped out. They didn't need elbow grease - just a simple wipe down. My car is pearl white so the dirt, dust, etc. is very noticeable when you open the doors. *All the windows were streaked. The sunroof panel was open and that glass still got missed. *The windshield on the driver side still had multiple smudges and sticky glue from a previous decal. *For $39.99, window and door jambs being cleaned should not have been an issue. POSITIVES: *Customer service was pleasant and they did a great job on the rubber mats, vacuuming and dusting the interior. *Upon asking, the young fellow wiped the door jambs and another guy cleaned the sunroof glass. I didn't ask for all the windows to be re-done because I had to go, and I didn't notice the windshield until I started driving. This was my 3rd time using Auto Bell and each location has done subpar service for the price.
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April 2023 by Lillian Cake
Had an awesome experience with some super nice people today. This is easily the best detail I’ve ever received I will definitely be spreading the word and returning soon!Services: Polishing
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April 2023 by Hayden H.
I used to go to this car wash all the time a few years ago. We just moved back and I can't believe I paid $40 for them to not even vacuum the car. The didn't even wipe down anything. The same crumbs and condensation was sitting in the rear cup holders! I watch the employee vacuum less than a foot into the trunk. It's a jeep.. only two more feet and it would have been decent. The removable carpet protectors were already previously cleaned by me by hand prior to this and they were dirty after I got back to the car. The seats and under the seats were dirty still. And the exterior looked like it had only been cleaned on the doors and windshield. I am beyond displeased. I'll save my money, go down the street to grand slam, and do it myself for $5.
