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October 2023 by Eric Messersmith
Matt was very informative and polite. Everything was explained perfectly.
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October 2023 by Bart Hope
Was pleasantly surprised, super clean, manager was friendly, straightforward and professional. Best of all, although they have a dozen locations, they are locally owned and operated. Told they only do price increases on annual renewal. Life Storage, now bought by Extra Storage, raised rates every few months. They had just raised my rate for the 3rd time in 12 month when Extra Storage bought them 2 months ago and immediately raised the rate another 40%. Time will tell, but American Classic Storage's prices seemed fair and knowing that they only due rate increase annually is a great selling point!
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September 2023 by David Trowbridge
Excellent facility, clean, well maintained and incredible management.
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August 2023 by Earle Woodberry
In all aspects of our time with the storage unit, we have been treated kindly and experienced efficient help.
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June 2023 by Billy Ray Tart
I had a great experience with American Classic Storage, the prices are reasonable compared to others and Matt the manager is good to work with.
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June 2023 by Robert Jordan
I changed storage facilities because StorageMart priced themselves out of the market. So far, American Classic has been outstanding.
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April 2023 by Taya Hirschy
I just recently purchased a small unit to store my things for the summer. Using their website to fill in the information and set up payments was quick and easy. I was even able to scan my ID online. I was called the next day by a worker who ensured the process went smoothly. I stopped in, was helped with the gate, and showed to my unit all in a friendly and professional way! 10/10 would recommend this company to others- specifically the storage facility on Centerville.
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April 2023 by Chipper D.
Matt, the on site manager, is kind and courteous. He did a very good job in explaining the details of the contract. The grounds are very clean. The unit I rented was clean and did not smell bad. However, there is a large liquid like stain on the floor and some type of matted substance on the floor. I wish those issues had been addressed prior to the leasing of the unit.
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April 2023 by D. Douglas
Matt, the on site manager, is kind and courteous. He did a very good job in explaining the details of the contract. The grounds are very clean. The unit I rented was clean and did not smell bad. However, there is a large liquid like stain on the floor and some type of matted substance on the floor. I wish those issues had been addressed prior to the leasing of the unit.
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March 2023 by Vincent Medina
Very thorough in reviewing the service contract. Matt was very professional and accommodating meeting my needs. Location is walking distance from my house so this experience was ideal. Thanks American Classic Storage!
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February 2023 by D. Dickinson
Unbelievable experience from start to finish great price clean unit speedy service but most of all Matt was on point from showing me a unit for size comparison to the overview of the rental agreement his character and attitude is perfect thank you ACS
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February 2023 by The Allens
If the 1st of the month falls on a weekend or holiday, their system will attempt to charge your credit card twice in one month if it is on autopayment (the first and last day of the month, which is a huge problem by itself). If your credit card company flags it for possibly being fraudulent because of this and doesn't let the payment go through, they will not waive the late fee when you figure out there was a problem, even though it was their system that caused the issue to begin with. They'll say they tried to contact you, but if you are out sick, sorry for your luck.
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January 2023 by Sally S.
My experience with American Classic Storage was fantastic! I was new to the area, and I was looking for a place to store some things while I was looking for a place to live. I needed a unit that I could just drive up to and store my things. Other storage facilities I talked with wanted to give me a unit that was inside and up an elevator; I didn't think that was going to work out for my needs. So, I looked at the star rating for other storage facilities in the area and found American Classic. Their front desk rep, Matt, was very kind and helpful. He took the time to show me what was available as well as making me feel welcome to the new area that I chose to call home. :) I felt safe being there even at night and knew that my stuff was going to be as well. I highly recommend American Classic storage facilities for those kinds of things, finding a good place to store your items until you don't need to. :)Thanks, American Classic!!Sally
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December 2022 by Kelly Anne S.
This storage facility is A-1. Very clean and secure. Not to mention the staff are not only courteous and personable, but also very accommodating. Couldn't be happier at any other facility!
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November 2022 by Steven Hall
A very good experience! the facility was clean and well priced and the manager Matt was super helpful. He took the time to explain how everything worked and answered all while being a genuine pleasure to speak too. 10/10 would store again!
