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February 2024 by Kelly Jones Halsey
I went in yesterday with questions about my battery! Buddy was great! He was able to test old battery and sell me replacement! He even installed it for me! I will be back asking for Buddy when I have car questions!thank you!
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February 2024 by Rick Foleck
Buddy gave me exceptional service. He was friendly, knew what he was talking about and resolved the problem.
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February 2024 by Rajiv Vijay
I know advanced auto parts is good but recently I had a bad experience . I was looking for one of service and I called prior to see if they can provide me the same. They confirmed me it can be done over phone and even reaching out to store, staff said can be done and waiting after sometime, manager came back and said it can’t be done.If you can’t provide this service they would have told me in phone upfront or during first interaction with staff in store. When manager was talking to me, I did said I came because you provided me confirmation over phone and there is no courtesy Sorry! from him and mentioned it can’t be done.I totally understand that some services can’t be provided but communication has to be clear and it shouldn’t be like this. Treat your customer like treating yourself in a nice way and be clear in communication. Even something happens and customer came all way to store, try to treat in a proper way and provide correct information.Am going to avoid advanced auto parts for sure in the future due to above mentioned incident. Posting review so that it can be avoided in future by Advanced auto parts team.
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January 2024 by Alan Rickman
Had to get new battery
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January 2024 by JamesDarwin Orlanda
Helpful employees your guys are great.
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January 2024 by Tyler Grimes
Had to replace my battery this morning and Dennis was incredibly helpful! Had me in and out within 5 minutes. There was another gentleman there assisting as well that I did not get his name but he was very helpful as well. Thanks guys!
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December 2023 by Suzi Dunn
Great service. Competitive prices
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September 2023 by Leslie 75
Staff is friendly enough. Some are more helpful than others. Buddy is usually helpful, Dennis on the other hand is not worth even talking to. Overall not a horrible experience (I've had worse elsewhere). Prices are comparable to most auto parts stores.
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August 2023 by Patricia G.
I called because the Car Shop on London Bridge blvd. wanted $325 to replace my ac relay switch. I was pretty sure that was outrageous. The man who answered the phone was super helpful and gave me enough knowledge to call back and blast the service manager. I probably could've had the man at advance help me do it. But I was in z hurry for a trip. I did get him to reduce it to $95. Women have to watch out. There are a few good guys out here. At least one works at this Advance Auto!
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July 2023 by Chris B
My battery died when I was leaving work the other day. I managed to jump-start my car to get home. I knew the best solution was to drive directly to the Advance Auto near my house on my way home.Once I arrived, Buddy was available to test my alternator and battery. (The alternator was good, and the battery was bad.) Buddy installed my battery and took extra time to clean the terminals and even treated them to prevent/slow the corrosion from occurring again.I should also mention... It was a hot afternoon about 96° outside.Buddy was professional, courteous, and efficient in completing the battery installation.The installation was fairly quick, and they disposed of the battery core. (Note: They do wiper blade installation, too)I will definitely return. Even without the Speed Perks rewards buck email I received for my purchase.This is why I continue to choose Advance Auto and would recommend them to anyone.
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July 2023 by Shawna Fitzgerald
Buddy was so helpful and kind from the moment I entered! He gave me a variety of different prices to help me match my budget and took the time to inform me on different products. I truly appreciate it and will return!
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March 2023 by rain loo
Great service, I went because the headlight to my car was out and the guy was nice enough to show me how to fix it and even fixed my window that had been previously stuck in place. I will be coming back!
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November 2022 by Dee Mills
I am a 74 yo widow who has very little knowledge about cars. I love this store. Had windshield wipers checked and replaced. Filled anti freeze and windshield wiper fluid with purchase. Amanda was very nice and helpful but this is usually true of the employees. I recommend Advance Auto Parts.
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November 2022 by cyberdolfan
Dennis is always eager to help. A friendly attitude goes a long way.
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October 2022 by Jennifer Williams
Thank you to James and Buddy in the Princess Anne Road location. Excellent customer service! Buddy even took the time to replace my brake light for me after I made the purchase! As a single lady that was highly appreciated!!!! Thanks again!
