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June 2024 by Denise Reaves
Amazed by the top service
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June 2024 by Alexandra McCord
Fine place
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May 2024 by ANITA BYNUM
It was good and good information
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April 2024 by Paulus Turner
Waited (6) hours for a tow truck to arrive. I was livid when I did get someone on the phone. I never got an answer to why they kept me waiting for such a long time. I asked how would they make it right, they sent me a ($5) Starbucks gift card. I do not encourage anyone to sign up for AAA services.
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February 2024 by Ann Pope
On February the 6th, I attended a senior driving class, and I left my sunglasses on the floor. I received a call on my cell the next day and since It was late in the day, I said I would pick it up the next day. I was pleasantly surprised because my glasses were cleaned and placed inside of an envelope with my name on it. Now that is.what I called service!!!!! I also enjoyed the class also, the teacher was great. Keep up the good work!!!
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November 2023 by Jamison Wescott
10/23/2023 Pulled up and sat in his truck for 30 minutes while I changed the tire. Never got out, never introduced himself, never made ANY effort to assist. Operator tried to tell me there was some confusion. No, we are in a tiny parking lot @ Camelot tobacco food mart, the only vehicles were my truck and and the red Dodge, that had 2 service calls reported that we were changing the tire on. He just didn’t give a damn. Save your $$$
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October 2023 by Kasey Burkhardt
Went to AAA to get an EZpass. The wait for very short, the service was good and the employees were professional and kind. It was a quick process and relaxing environment. The only thing I would recommend is that the employees were a little more interactive with customers while they were sitting in front of them. It was the lady's first time doing any EZpass herself (guessing she is a newer employer), but she was kind and apologized for the wait while the surpvisor assisted.
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September 2023 by Amber Weddington
Give Robbie a raise. It took 4 calls to get a confident answer from the tidewater aaa so you might to keep him there for the sake of customer retention. The woman I spoke to about my issue asked me what I wanted her to do about it as if I were bothering her on the street. The guy before her lied and said the department he answered the phone for wouldn’t be open for another hour. A mess.
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September 2023 by Michele Ryba
Went in to sign up for membership and get Ezpass, very helpful
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August 2023 by Amber W
Give Robbie a raise. It took 4 calls to get a confident answer from the tidewater aaa so you might to keep him there for the sake of customer retention. The woman I spoke to about my issue asked me what I wanted her to do about it as if I were bothering her on the street. The guy before her lied and said the department he answered the phone for wouldn’t be open for another hour. A mess.
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July 2023 by Lynn D
I needed assistance booking a trip so I went into the office for help. Ashley was incredibly amazing in being patient, knowledgeable, and getting us set up! This office is definitely a fantastic resource for travel and ticket needs.
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July 2023 by mommy 1
Rude, no one greets you when you come in, I stood there ladies at the desk just continued to chat to their coworkers even tho they saw me
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November 2022 by John Ayscue
Haven't used aaa in awhile. Didn't realize you can't get your car towed if the tags are bad. I've had them tow things in the past for less . Why do I have this service if I can't use it. So now I have to spend more money or drive illegally to get my car home. Thanks for nothing aaa.
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October 2022 by Mz NV
After submitting a request online for auto insurance on09/23/22 I got a call from Kandis on 09/24/2022, giving additional information that was needed and I'm still waiting a call back. So, if you're wanting for a call back don't wait for Kandis to be a woman of her word, because I still haven't gotten a call back yet. I just went with someone else.
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September 2022 by George B.
AAA is an anachronism that has outlived any usefulness. You no longer need their paper maps. Your car insurance probably provides towing. They no longer offer currency exchange. The discounts at hotels and elsewhere are a joke. All they do is sell insurance. Stop paying them year after year for something of no value.
