-
July 2024 by Dave McMahon
Bought all my new appliances at Vinton Appliance. Had a problem with my Bosch refrigerator. They sent someone out to fix it! No hassles. I'm a happy customer
-
July 2024 by Rich Carpenter
We really had a great experience buying a new refrigerator from Vinton Appliance Center. In the age of online shopping and big box stores it is easy to forget what true customer focus and service is like. It was so refreshing to buy from a company who from the start treated us like a premier customer and helped us with the purchase from beginning to end, even through some issues on our side. Delivery and installation were fast and flawless. I don’t hesitate to recommend Vinton Appliance Center if you are looking for new appliances
-
April 2024 by Cynthia Wilbert
Bought a new Speed Queen.
Guys are super knowledgeable and friendly.
Answered all my questions.
Was explained that the "larger" capacity (4. something, compared to 3. something) washers hold the same amount of water, hence the same size since the "larger" ones don't fill all the way, which I'd wondered.
I hope that makes sense and is helpful to someone.
Great experience.
Delivered the following day.
The wash cycle is so much quicker than my 7 year old GE that stopped working.
Also, there is a noticeable difference in the spin cycle.
Definitely takes out more water than the old. Quiet as well.
Easy to use.
I'm pretty sure this is the last washer I'll need to buy in my life.
I also got two bonus wooden tray puller outers. For toaster oven and regular oven.
I'm so happy.
Any and all appliances will come from Vinton!
Thanks all!
Don't see how to attach a picture.....
Such a pleasurable experience for us.
-
December 2023 by robin Franklin
I will not go into detail except to say I would never recommend them to anyone. Unless you have a very simple install or problem I would call someone else. It was an incredibly unpleasant experience, and had other technicians here that were witness to my experience.
-
November 2023 by Robert B
Yes, I went to the big box stores with the misperception that I'd get a better value shopping there. Not the case. A neighbor suggested Vinton Appliance Center and I'm glad they did. I got better service and they had what I was looking for. The cost of the item was the same as (big box) and VAC had a qualified installer that actually delivered the product as well. I recommend Vinton Appliance Center and highly urge you to skip shopping at the big box stores that seem to have hundreds of people wearing aprons - but nobody that can help you with what you're looking for.
-
September 2023 by jay bailey
Great place. Jeff was a big help
-
August 2023 by Bev Mcd
Reasearched a washing machine . Found Vinton Appliance Center carries them. Painless with Todd thank you for your help in my appliance purchase.
-
July 2023 by Melissa Martin
I only called looking for a dryer belt. The man that answered was so helpful. They don't carry belts but gave me the number to a place that does. After explaining why I thought I needed a belt told me that I needed a roller kit instead. If I had called anywhere else I would have gotten a short answer and not any other help. If this doesn't work I will definitely go there to buy a new dryer. Thank you!
-
May 2023 by James Peery
Excellent experience! Everyone was great to deal with. Worked with Vic. He took the time to explain all the options and was very patient. Will definitely go back when I am in need of new appliances.
-
April 2023 by Denise Johnson
Great customer service. We walked in pretty close to closing and the staff took as much time with us as we needed. Our old washer was 15 years old and we were able to get a Speed Queen that was compatible or better.
-
April 2023 by howard burke
I have bought all of my appliances from VAC. I have found then to be the best at what they do, and I highly recommend them.
-
February 2023 by Wilmalee Mitchell
I would not buy any appliances from them. I bought all new appliances in April 2019. I have the GE service man here said the refrigerator is a 2013 model. That is totally unacceptable to buy new appliances. They have lost a customer and I can't recommend them to anyone. All 4 new appliances were over $6300.
-
May 2022 by K G
Vic, Paul and the team here offer customer service the way it used to be! We were impressed again and again at their patience, knowledge and commitment to the highest level of customer experience even during the pandemic. They had all kinds of difficult challenges from manufacturers with repeated delays and out of stock items but were cheerful and maintained communication wherever necessary. They demonstrated products, shared ways to make the most affordable choice for our needs, and made us feel valued whether we bought from them or not. We asked many questions and they were so kind and always emailed promptly regarding parts, accessories or options. We love our new GE Cafe range and I’ll post a photo when it’s installed. Cannot recommend them highly enough! The experience and quality compared to big box or chain stores is night and day. They are much more helpful and able to obtain product lines you cannot find anywhere else in the region. The delivery process was absolutely perfect as expected!
-
May 2022 by Robin Hungate
Friendly, Knowledgeable sales personnel! Vic was great to talk to and very helpful with answers to questions I had! He helped me find the right appliances for me and my kitchen. Has the patience to listen and follow through with suggestions or help with decision making. AWESOMENESS!
-
March 2022 by Jerry Gilmore
I recently visited Vinton Appliance Center for the first time in search of a new refrigerator. My only regret is that I didn’t find this wonderful store years ago. From the time I entered the store until delivery and installation, every step along the way was a five-star experience. I will never go anywhere else for my appliance needs. Thank you Vinton Appliance Center!
