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April 2024 by Ken Terry
Kodi gets excellent care and loves all the staff.
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February 2024 by Layla B.
I took my 10 month old Maltese here to the emergency vet last night. It was my first time taking her to an emergency vet. The vet was awesome with my dog and she is feeling better already! My pup was scratching and licking at her paws, not wanting to eat and feeling very down. But this vet really fixed her up and sent her home with some good medicine and recommendations! We were seen in a timely manor, and Dr.Rachel Carey was very informative about all her findings, and explained them in a way we could understand. All the staff was very nice as well! I would give this vet 10/5 stars if I could!! We will definitely be transferring to this place as her normal veterinary practice in the future!!! Thank you!!
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April 2023 by Patricia Martin-Skeens
I have been taking my pets to Vinton Veterinary Clinic for over 20 years and have always been impressed by how caring they are. Dr. Wiegard is one of the best doctors we've seen. This visit was especially hard and she was so patient and kind. She treated my dog like he was hers and he left this world peacefully thanks to her. If I ever get another pet, we will definitely see Dr. Wiegard.
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August 2022 by Carol Christenson
Absolutely one of the best vet hospitals around. Have seen several of the doctors and they all have been caring and knowledgeable. I have never been turned away in an emergency of which I've had several. I feel I can really trust their advice.
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April 2022 by Susan L.
This is the best veterinarian hospital around. When I first moved to Vinton I had to find a vet for my Charlie the cat . This is the one I picked. They are great helping me understand what is going on. Very clean and fresh place. They handle the animals like they were there own. My cat got crystal in his bladder and had to have emergency surgery. They took him right away and kept me informed about what was going on. They had to keep him overnight and run IV. They didn't charge me extra cause Charlie kept pulling them out and pulled out his catheter (what a brat). Gave me all the information I need to keep him safe. Now he has to have prescription urinary tract treat's and food. They renewal it every year for me. He goes to them once a year and get a check up and a shot. They are very helpful when I call with a question. Always nice and informative. During COVID-19 they were doing everything to keep everyone healthy and safe. They give me informed about how to handle anything I need help with. Just all around good practice and the employees you could not ask for better. They also have a reward program to help knock down the cost and get services at a decent price.
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March 2022 by Sylvie C.
Vinton Veterinary Hospital is simply one of the best places you can take your pets to. From making appointments to getting Rascal's pre-op bloodwork completed and the dental cleaning done, the entire experience was very smooth and stress free. Once I dropped off Rascal, he was ready to be picked up in less than an hour. He experienced virtually no side effects besides sleeping the entire way home. It worked out perfectly because he gets horribly car sick sometimes and the ride home was 4 hours or so in length. I truly couldn't have asked for a better experience today. And the fee I paid for was beyond reasonable compared to the $1,100 quote that I was given elsewhere. I am so immensely thankful for Dr Wiegard, Emily, and all of the wonderful staff for taking such good care of us. I look forward to returning in the Fall for vaccinations and wellness visits as well as cleaning for my other beagle next year.
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January 2022 by Tabitha P.
I love my Vet. The staff took wonderful care of my 2 baby bunnies. They received their first check up and were neutered. They recovered with no issues. 8 months later they are huge happy healthy bunnies. They didn't overcharge me like Avian Exotic Pet Vet. They explained everything and what their charges were upfront. The price I was quoted was the price I paid.
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November 2021 by Kristi Z.
We moved to the area about a year ago and had to find a new vet for our fur babies. During COVID, it is harder to find a place that you truly feel comfortable with as a new client since you don't usually go in with your pet. But, I have to say, that if you are looking for a caring business as well as a Grade A veterinarian, they have many to choose from here, but Dr. Paul Gallagher shines. He goes the extra mile for your pets as well as keeping the parent happy.
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July 2020 by DC W.
You chose to delete my post I see. Bad idea. For the past 2 years +. I have taken Jager, my Min Pin to Vinton Vet since my wife, Teresa & I were married. My last visit was on 6-17-20 and I had a question. I called was hung up on 3 times without any voice but it rang and rang before it hung up. I tried again this time it went straight to the music of your hold. I was on hold for 14 minutes when someone answered and asked me if I could hold. I told them I had been on hold for 14 minutes (a cell phone shows how long the call has been going on) and then I heard the music again. At 24 minutes and some odd seconds someone else (different lady) else answered and asked if I had been helped. I told her no and that I had been holding for over 24 minutes. She apologized but said they were slammed and even having to use their personal phones. I could tell she was overworked and not enough help it seemed. There has been the shift in customer service since you all went corporate a couple a few years back. It is not the same level of human customer service as it has been, and still is once you get inside or your pets do, You treat your furry customers much better than your human ones. The lady who I spoke with could not answer my question (understandably) so she said she would give it to the office manager who was not in until Monday the 13 of July. I called on a Friday. I specifically said I need to hear from her no later than that Monday. No call, no explanation. You are about to lose me as a customer and quite possibly my wife who has been taking her pets there since 1987, she now tells me. She can speak for herself and Jackson, her Pug, and Blanch and Sophia our two cats.
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January 2019 by Caleb L.
Great experience here. Everyone was very nice and friendly. Dr. O'Dell was very thorough and kind. He explained everything clearly and took the time to answer all of our questions. Pleasant experience in every aspect! Thank you :)
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July 2018 by Amy C.
Vinton Veterinary Hospital is the best!! When picking a vet, I asked for referrals, checked prices, and decided this is the best fit for me and my pet. I love Dr. Hertweck! She was great about the basics of puppy training and explaining what to expect for our puppy's care. Unmatched service, responsive staff and caring techs and veterinarians. I can't speak highly enough of the staff and doctors at Vinton Veterinary Hospital!!
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May 2018 by Susan A.
This place is the absolute BEST! From the moment I walk in, I feel that the entire staff is genuinely concerned about the welfare of my pets. They take the time to explain everything......and they listen! Appointments are easy to schedule and I never have to wait long for my pet to be seen. They are very gentle with my special needs pups. They really make every effort to ensure that my pets are not too stressed from the appointments. I highly recommend them!
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May 2018 by Linda W.
Easy to get an appointment or drop by for meds. The staff is very sensitive to the fears of my dogs and make every effort to make our visit as stress free as possible.
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January 2018 by Justin B.
Vinton vet is great. I have been a dog owner for 23 years, and I have had experience on both ends of the spectrum: negligence vs. aggressive sales techniques. The attitude of the doctors I worked with at Vinton vet is right in the sweet spot of keeping me informed of available treatments without pressuring me into paying for options that are, in my opinion, overkill. The vets that I worked with were also forthcoming about things that I can do at home to mitigate some of the symptoms that my aging dog is facing. Out of all the clinics I have visited, they are in the top 3.
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March 2017 by LouAnne L.
Our first visit was wonderful. We took our 2 dogs in for a check up and were very pleased. The staff was friendly and quick to assist us. The vet was thorough in her exam and explained everything very clearly.
