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“The employee who helped me find the Furniture I needed was Friendly, knowledgeable and resourceful! The purchase was fast and process made easy. Great experience here at this location.”
“If you are into DIY appliance repair, this is a great local place to get parts quick rather than the web. Prices may be a little less competitive than online but you can get your appliance up and running much faster than waiting days or weeks for a shipment. Plus, it is nice to help a local business (and, yes I know they are regional).”
“Walked in and was greeted by the staff the she showed me what I was asking to buy then got me everything I needed and the credit personnel got everything we needed for the price we had to spend! Thanks again to both the ladies you all were great! 10/10 recommend!”
“Very excellent customer who work there n no plms with n he pleased to get what I really want n I really appreciated him Carlos!!! N he's more patient with me awesome!!!”
“Today was my first visit to Austin’s, because we are remodeling our kitchen. I have always used Lowe’s or Home Depot in the past, but never again. This was such a pleasant transaction—no begging for a sales associate to help you with the refrigerators, only to be told “I’ll try, but I’m from the paint department” or “we only deliver on this day at this time.” Super pleasant and VERY helpful. You get what you pay for.”
“They have always been our go to place for all of our vacuum needs. They are no longer at Valley View Mall...they moved to Franklin Rd in SW Roanoke. The old store was amazing but the new location is sooooo much better. Very easy to get in and out of and it is a freestanding location so they have their own parking lot!”
10AM - 8PM
4496 Electric Rd, Roanoke
Appliances
“Darrell and Dakota were so sweet and helpful. They answered all questions and inquiries. They were also very attentive and went above and beyond great customer service!”
“They went above and beyond to help me! As a property manager it’s nice to have a company that’ll charge decent prices and stick to their word! They’ll be having a lot of business from us, as we continue to renovate units and upgrade appliances!”
“Walked in for a return and new purchase. The place had a vibe of odd customers and many employees behaving like it’s their first day on the job. It all changed when an angel from power tools offered to help. Home Depot employee KATHY was helpful and knowledgeable. I left happy with my reciprocating saw and she guided me to future purchases for future home improvements.”
“I was told my bedroom furniture wouldn't be delivered until Thursday then I would have take off workA young man from Aaron at Williamson Rd in Roanoke VA told them he had time to deliver so he did. I give this rating because of him and he was so helpful and polite.”
“I think this is a good place to purchase about anything you need for your house for repairing or new things. I have purchased water heaters,cable,tools,flooring,and a lot of other things.”
“The staff is so helpful here, I hope this is just the beginning of their careers. I'll never get that credit card they keep pushing (hence the 4 stars- I know they can't help it). But, I've learned so much about soil, gloves and hoses in two weeks that idk if this is a Home Depot or an agricultural school. I love this location. And my puppy does even more!”
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“Bought all my new appliances at Vinton Appliance. Had a problem with my Bosch refrigerator. They sent someone out to fix it! No hassles. I'm a happy customer”