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August 2024 by April Matherly
Bought a car from here and the people were great!
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August 2023 by Pamela Richards
RIP off cons
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August 2023 by Michael Dancho
Great service
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June 2023 by erin auxier
If we could rate them lower we would, sold us a vehicle that has a ton of problems that didn’t show up during the test drive. We have had it for a month and it isn’t drivable now. The absolute WORST experience!!!! Stay away!
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January 2023 by Julie Overfelt
I bought a car from them paid my down payment, and then my husband bought a car. I didn’t see needing two cars, so since these guys are by here pay here, I thought that I could surrender the car and all is good. I didn’t receive my full down payment back. It was OK. It was our fault six months down the road I went back to buy a car and I said I wasn’t eligible to buy a car from them because I had a repossession I said no I do not surrendered a car back because I no longer needed it, they said it was the same as a repossession. Not sure what they’re thinking but I don’t think a whole lot of people would agree with that so I would discourage anyone from going there a because if they would do that, what else are they capable of? I mean the ball is in their court.
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October 2022 by Kathy B.
worst place ever to get a vehicle, especially if you are an elderly woman. the people were friendly but hour after i drove off the lot check engine l ight came on, loud sounds from the engine, smelled smoke. i was assured that muffler was only issue. i realize used vehicle, but 8500 for a vehicle that has major issues was not what i expected. i talk to the owner, and he laughed at me, because i was upset , he said you shouldn't be upset. i told him give me a car, or my money back. he will give my money back. salesman told me if a check engine light comes on take it to advance auto. that told me right then, i was going to have issues with this car. i paid 900 cash to finance buy here pay here. i want refer this auto dealership to anyone. Took advantage of woman is the way i see it.
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June 2022 by William Kravats
The truck is good but I'm am having problems with the ac for 3 1/2 months I told them about it and I keep getting the run around with them saying it's this than its that now they said they have ordered a ecm module but they are telling me it should have been here June 1st and still telling my that I think they aren't going to fix it and they are supposed to honor the warranty but it doesn't seem that way so I'm going to go get it looked at by some one else and going to get it inspected by someone else to see if it will actually pass inspection because the muffler was hanging and they fixed it after I said I was going to get it inspected so it makes me wonder what else is actually wrong with it but I'll find out here soon
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March 2022 by Jasmine Krause
Nice and friendlyReasonable prices
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May 2021 by Dave Neighbors
I got my truck from Wayne on orange ave. When I pulled out the lot the engine light came on. Climbed on my truck bed the 3rd brake light has a hole in it. Since then it’s been constant problems. 4 wheel drive hub went out ,Ignition stopped turning and locked up . Windows stop working , shifter went out , now my power is going out on the dash , stereo and windows. It a deeper electrical problem. I haven’t had this truck for even a year . I’ve called the garage shop multiple times and left messages with people never received calls back . Finally I got it towed to the shop and left it there . 3 days later it was said to be fixed . Went to pick it up and it’s having electrical problems again. This truck has been a lemon. I would like some to reach out to me. I can keep paying for rentals and towing . Then paying for repairs and still making my payment for the truck on time. It is very in professional and not good for business
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November 2020 by George M.
Biggest crooks In The industry in southwest Virginia literally charge you all kind of fees without notice. I pay my bills and they treat me like I don't. I can never get any info on my loan because apparently you have to do everything in person like this is 1920; they refuse to give me record of my transactions because they're steal peoples payments. Super untrustworthy. What kind of business can't give you info on a car you PAY THEM FOR?????? I'm confused! These people suck need to be negative stars!!!!!
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August 2019 by Rita
How is it buy here pay here if you have to go threw blue eagle to get approved for a car !?? Makes no sense at all. Referring to the Roanoke location
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August 2019 by Charita Williams
How is it buy here pay here if you have to go threw blue eagle to get approved for a car !?? Makes no sense at all. Referring to the Roanoke location
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February 2019 by Wesley taliaferro
Awsome people to work with. Best price on truck
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January 2019 by Hannah Brooks-Hostetter
Very friendly and professional people at both locations. Great deals on nice used vehicles. Even go the extra mile by sending a Thank You card for purchasing. My husband had an excellent experience with them and I hope to do the same in the next few months.
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November 2018 by Dominick Swain
Out over 7k in less than 30 days messing with these people. They have had the vehicle longer than I've been able to drive. Then gave 3 different days when work was supposed had been completed and work was still not done. Will be contacting a lawyer about their lemons and the bbb.