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August 2024 by M MP (MMP)
Great sales floor and persons. Horrible delivery. First delivery ignored our instructions and brought a scratched table they didn’t even unload. Gave us another delivery date and it didn’t come. Rescheduled and came 6 hours late unannounced came onto our back porch without alerting us. Left their sweat and packaging behind. Not white glove delivery by any means.
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October 2023 by Kelly Pike
The furniture is very comfortable and solid. I’d give 5 stars except for delivery. We paid for white glove delivery with assembly but the couch didn’t come with screws so I had to contact customer service.They send a package of screws a week later.Then I had to put on the legs myself. Except after waiting a week for screws, Yardbird didn’t send enough screws and some of the screws looked used. One was stripped. Also, it didn’t come with the hex tool/Allen wrench you’re supposed to use to screw in the screws.I didn’t want to wait another week for more screws since we had company coming so I had to go to Home Depot and figure out what size screws to buy. So I spent $15 on screws. And I remembered my dad once got me a set of Allen wrenches so I found one that fit, otherwise I would have had to buy one of those too.So it wasn’t the “white glove” service advertised. IKEA may be cheap, but at least they always supply ample hardware and the tool to put it together.The furniture is very nice, but it’s a lot of headache. If you’re not able to put it together yourself, you might need to consider another option.
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September 2023 by Juliette Balutis
I had a great experience at the Tyson's Yardbird store. I'd been considering a Yardbird set for our patio and was putting a lot of thought into the purchase since the price point is on the high side for us but we really wanted high quality furniture that will last for years and years. I was hesitant about making such a large purchase without being able to see the sets in person so I headed out to the Tyson's store where Ian was a great help and showed me everything I was considering, provided me with fabric and metal swatches, and helped me stage a layout at scale with a small model! I also used the online design service which was very helpful as well. We love the set we ended up purchasing.
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September 2023 by Amelia Baker
Very helpful sales associate, we were able to order the same day we visited and our outdoor set got delivered promptly three weeks later, we love it
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September 2023 by Emily Wiley
We are thrilled with our set! We love the style and comfort, and the customer service was top notch.
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September 2023 by Scott Meikle
I was greeted as I walked in looking for a firetable. The staff was knowledgeable and helped me decide which shape and size was right for my space.
The only gripe I have is that the washers that hold the top on that were shipped with my table were too small. Since getting our table I’ve replaced the included washers with larger ones from Home Depot (~0.85 cents).
Great quality. Excellent service. Looks and performs awesome!
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September 2023 by Jennifer Svestka
In store shopping was great. We appreciated the salesperson a lot, we went 10 minutes before closing because we thought we would just see in person and order online, he ended up staying late for us and ordering everything in store. The shipping took a bit long, but I suppose that is to be expected. Overall, the wait was definitely worth it and the pieces are seemingly well worth the price!
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September 2023 by Jonathan Ross
We were incredibly pleased with the store staff, buying process, and quality of the products. We bought a beautiful set that was delivered quickly and perfectly complements our new patio. And when one of the items arrived damaged, the customer service team was responsive, and the process couldn’t have been easier. 5 out of 5 is an understatement, we look forward to coming back!
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September 2023 by Kevin Miles
The staff is friendly, helpful and very knowledgeable of all the product options. We were made to feel welcome and our needs taken very seriously.
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September 2023 by Levy Rivera
We love our Yardbird fire pit table! Perfect size for our outdoor patio and easy to assemble.
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September 2023 by Becky Wiese
We had a great experience here after months of searching—quick, easy, efficient. Love our sectional! Super comfortable and sturdy.
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September 2023 by Sarah Davis
The sales associates at the McLean location were extremely helpful in helping us select the right outdoor sectional and size for our space. We decided on the Langdon and couldn't be happier. We have received quite a few compliments on the comfort and style of our sectional.
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September 2023 by Katie Kupinski
Store is well stocked and employees were very friendly and answered all of our questions both times I’ve shopped there. This location was also able to help me place an online order when the main customer service line could not.
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September 2023 by Jordan Kennedy
The store was very bright and well laid out. There was ample parking. The employee was super helpful with planning to fill our small porch space. He was great with suggesting things to consider. We are very happy with our purchases.
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September 2023 by Sandi Moody
The sales manager was knowledgeable and very helpful with the layout of furniture on our patio. No pressure to buy just friendly and good ideas.