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September 2024 by Carol Davis
The Pharmacy reviews are accurate.
Made an appt for a vaccine, arrived on time and checked in using their QR code.
Waited 15 minutes before being called up to answer more questions and was then told it'd be another 15 to 20 minute wait because "people were ahead of me."
No one had been taken care of the entire time I was there, despite multiple people behind the counter, what looked like a dedicated nurse who was just waiting to be given the vaccines to administer, AND the Pharmacy supervisor was visiting as well.
They seemed very polite but more interested in socializing than serving any of the 4 or 5 people waiting.
Avoid if possible.
I'll stick with CVS.
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April 2024 by Jeff B
Pharmacy is always late. They never have prescriptions by the time they suggest they will.
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December 2023 by LaKeesha Walls
Prescription called in during the morning. Stopped in at 4:20pm and was told they won’t process it until the next day. The medicine is there but I’m told I have to wait until tomorrow for it to be processed. Poor customer service.
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November 2023 by Ten S.
By FAR the worst WALGREENS experience. PLEASE do not use this location for ANY of your FEDEX pick up & drop off packages. The package I dropped off yesterday to be returned was just delivered BaCK to my home this morning (from Maple Location). I have been on the phone since this morning with the retailer trying to obtain a new return label but it's showing in their system that the package is in route back to retailer (when it's sitting right in front of me). I called the Maple location and the FEDEX agent was RUDE and couldn't care less about the HUGE inconvenience this has caused me. This location doesn't even deserve 1 star.
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September 2023 by Aron T.
Have been waiting for my medication to come in for a week, on top of that could only half way fill it last month.
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September 2023 by Brian Hardesty
Worst phone system of any pharmacy.
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February 2023 by A H.
There was a young man that worked behind the pharmacy for quite a while, named Mohammed. He was always very personable and helpful, and I looked forward to seeing him to pick up my refills. However, he is no longer there, and my last phone call to the pharmacy was rather unpleasant. Based on the turn off voice and questions asked, I think it was a pharmacist, but they were very terse and put me off. Mohammed was good for business.
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January 2023 by Laura S.
Went to this pharmacy today for two reasons -- to pick up a prescription and to purchase OTC cough medication. They weren't able to fill the prescription for the quantity requested by my physician. I'll give them a pass on this though as it's an unusual prescription that they probably don't have a lot of demand for. I was also able to get the generic version of the OTC cough medicine that I wanted, saving a few bucks by selecting the Walgreens brand. I'm giving Walgreens only 3 stars for a few reasons. First, the cash registers weren't manned at the front of the store. There was an employee there on the phone, discussing "yesterday's power outage", but he completely ignored me as I stood ready to check out. After about 2 minutes, another friendly employee did come to help me. Also, I find it frustrating that the store's best pricing requires you to purchase at least two items. "buy one, get one free". "buy one, get one at 50% off". I really want that cough syrup to work before I need that 2nd bottle of syrup!
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October 2022 by Derek Heeger
The guy that was working the night of 09/19 claimed he couldn’t take my passport photos even though the other workers said he could. Makes no sense to me how an employee could be this lazy.
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July 2022 by Google user
The store is clean, stocked and staff actually says hi and speaks and not on their cell phones. Peking is super easy that’s the best part. Used pharmacy a while back for shingles shots and they were efficient.
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July 2022 by J M.
Absolutely incompetent pharmacy. Many times given wrong RX! Luckily I am a nurse and caught their mistakes, but errors like this can be fatal. Last time I picked up meds from them and opened bag to find two bottles of pills with out caps. Called was told sorry...we do not have caps that fit....illegal! will report to FDA, Walgreens headquarters, and more. Find another pharmacy!
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May 2022 by Mo Fares
The store is clean, stocked and staff actually says hi and speaks and not on their cell phones. Peking is super easy that’s the best part. Used pharmacy a while back for shingles shots and they were efficient.
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November 2021 by Dan A.
My son and I went in for a flu shot. Nobody was waiting to get any vaccines or any prescriptions yet they turned us away for a flu shot. They said you need to have an appointment. Once again no one was there except for two pharmacist. It took a lot of effort to go there since I have a broken foot and I'm in a cast. I mention to them it's very difficult for me to get in and out of the house. All they said was sorry you need an appointment. Can anyone justify this? Needless to say there are two other pharmacies and Vienna that allow walk-ins. This is why I avoid big box pharmacies. Corporate is dictating their customer service. If you want great customer service shop local.
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August 2021 by Shelley M.
I had the most amazing experience with the pharmacy this morning- specifically a pharmacist named Tina. I was 20 minutes late for my appointment and didn't even have all my documentation after an extremely hectic morning. Tina was professional, compassionate, understanding - and it all worked out. We always used the PanAm Walgreens because they have a drive-thru and this one does not but I have never encountered such a competent pharmacist before today - regardless of whether it was a Walgreens or another chain... we will definitely be back for any prescription needs. Plus they have ample disabled parking spaces... perhaps it's because the building used to be for a grocery store(?) but generally it's hard to find disabled parking open at other nearby locations. They also took their covid precautions seriously between customers as they were masked and used hand sanitizer between customers.
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April 2021 by Michael Devon L.
I recently visited this location to pick up my prescriptions as I do every month. Today I went to go pick them up and one of my prescriptions was not covered. Ryan who was helping me when above and beyond the standard of customer service. He took the time to make sure that my prescription was in fact covered under my insurance. That saved me $106. Ryan does not generally work at this location as he stated but I wanted to reach out to corporate or the store manager to let he or she know how well this young man is doing in your stores. I've ran major retail chains on the west coast myself so I know what to look for when it comes to excellent service and he definitely deserves a recognition. I'd also like to thank Sam who is the head pharmacist I believe but I didn't want to bug him in his busy day to relay my experience with ryan. Because of experiences like this I will continue to do my business with Walgreens over any other drug store whether it be on the West Coast or the east coast. Great Job Ryan !!!! You knocked this one out of the park today.
