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August 2023 by Rahil Merchant
Couldn't be happier with the customer service and the quality of the paint/stain. I had a ton of questions about my small project and both the gentlemen were super helpful and knowledgeable.
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April 2023 by Jim Ellor
The paint is pretty good and the guys are helpful. But in getting my paint and BS'ing with the staff, I forgot my receipt. Which made it impossible to return a non-custom color. I called. They said, I'm sorry I can't see it laying here. That was 45 min after I left. Geeze, it's the same can that was there on their shelf. I even needed a more expensive custom color. Also BTW, there are several Vienna paints in the Fairfax area. And I found a while back that the cost of the same paint can vary GREATLY at different stores, so check a few out if the price seems outrageous.
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December 2022 by Juan Maceda
Very nice ?
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July 2022 by Andy Rocus
Excellent paint, awful estimates. Zero return policy.Staff quoted me roughly three times the paint required for my condo and neglected to mention that their return policy is basically non-existent.Can't recommend Benjamin Moore paint enough, just get it elsewhere.
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July 2022 by Johnny Win
Staff has always been helpful and friendly!
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July 2022 by D R.
Benjamin Moore paint is fantastic, their sales tactics are not. Frequently over-quote on the amount of paint needed for jobs.
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June 2022 by Jose Fugon
I am a Contractor, and every time I go buy paint They do not have what I need. They say there is not supply. And also there is an employee who’s Name is Noel. His attitude is really bad. He does not know how to treat the customer well. I don’t understand how he is still employed with his bad attitude. Should go find a job where he does not have to deal with customers.
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May 2022 by Pam Morgan
We had a large painting project and Vienna paint quickly and efficiently prepared the colors and helped load a large quantity of paint and we were on our way!
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May 2022 by Emmanuel Scrivner
Very limited product and accessories. Be cautious if your needing to readily complete a project. This is not a place to supply contractors.
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March 2022 by Zeina Al Shaib
I had a great experience ordering and picking up my paint yesterday. The two gentlemen listened to me and my many many questions and answered all of them. They offered to help me carry the paint to my car they couldn’t have been more attentive or helpful. I will definitely be back with some more questions and more paint orders.
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September 2021 by Mikal J.
We can!e to this paint store because it is one of the few places that carries Benjamin Moore primer. 3 gallons was around $178.00 so this store and the products they carry are not for the faint of wallet. The paint is good however. When we went there today and there weren't any other people in the store. That being said, the lady behind the counter was quick to help us. We paid for the primer, and the walked around to the outside of the building to pick up the order. Everything was very fast and efficient.
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July 2021 by Keith Eckert
Quick and professional
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June 2021 by LaTosha P
Customer service is non existence bordering on just rude. I came into the store today and there was only one person there and he was wrapping up. They were super friendly with him and even knew his name. He left and it was just me and my mom the person working there could clearly see we had just come in (it's a super small store) and was probably about 8 feet from us. She didn't even say hello, no eye contact no nothing. It was like we were invisible. I took a few colors swatches but after a bit felt uncomfortable with how she was ignoring us. We left and I threw the samples in the trash. I'll get my paint elsewhere.
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January 2021 by Francis Cavanaugh
worst place to go to
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March 2020 by Glen Morgan
Great service !