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October 2024 by Theresa Clarke
Clearly experts in their field. A wonderful learning experience with special attention to detail, exceptional craftsmanship, and precision! There aren’t many clock repair shops with this level of knowledge—and expertise. Highly recommend Donny, and his team of specialists who have experience in all time pieces including antique grandfather/long case clocks. You will receive outstanding customer service, fair pricing, and the knowledge required to service your clock, and maintain it in running condition. Thanks again for a wonderful experience!
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October 2024 by Adam Hassan
My family and I really loved this place. The owners were so nice and helpful, and really took their time with us and our 4 year old son who loves clocks. We appreciated it so much, and we left with 3 clocks! Our son is very happy and we will definitely be back for more. I have my eye on a few more in the shop. Highly recommend
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July 2024 by Bob Gersony
I guess this place doesn't need still another five-star review, but I would like to add my voice. My wife inherited a non-working clock (was it 150 years old?) with a face whose features had long since disappeared. I thought it was a lost cause. But she found this shop and its extraordinarily capable experts. They fixed the clock, and they found the (apparently) last clock-face expert in the US who does face restoration based on a private historical library of clock faces. It took a while, and like everything else these days cost more than we had anticipated. But what an incredible piece of work they did. The clock was mechanically and artistically perfectly restored; it's the centerpiece of our home. My wife (and I have to admit I too) were so surprised and happy to have this incredible clock, which kept time for her parents and great-uncle way back when, and thanks to the Clock Shop is again the beating heart of our family home. Well worth it! Thank you so much to these brilliant technicians.
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May 2024 by C B
If you need work on a clock, this team clearly knows their stuff. I live in Maryland, so the drive to Vienna is not pleasant. Though I was thrilled with the results!!
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February 2024 by Louis Henrick
Had a great experience here. The owners were very kind to our two kids and showed them some cool clocks. The shop was filled with pretty interesting clocks and has a price range for everyone.
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February 2024 by J Knight
Amazing people. Took in a clock with a very small problem, another store told me it would be $100 to fix. The Clock Shop did great work at a fraction of the cost.
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January 2024 by Tracy Ballard
A shout out to The Clock Shop of Vienna. I brought 2 clocks I thought needed repair. Instead I received a wonderful tutorial on my clocks.
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November 2023 by Jeremy Schneider
Fixed my clock to better than its original condition while I waited, and made pleasant small talk. A+#1 shop!
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November 2023 by Inactive
Wonderful folks to do business with...had a problem with a howard miller movement not chiming correctly at the 6 -9 hour positions. They had the movement for one day and solved the problem. A big thank you to all.
Steve Lash
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September 2023 by Alan Frazier
What a great shop and the service is fantastic. Took my new cuckoo clock in for a quick repair and was out in 15 min. The gentlemen at the counter was so kind. Highly recommend this store. Note: while they will always diagnose what’s wrong with your cuckoo clock, they will only repair it if the chain has slipped off the cog wheel. For other repairs, they provide a great reference. Thanks Clock Shop of Vienna for the excellent service!
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August 2023 by Steve Morrison
I have visited the clock shop several times the last few months and I have been very impressed with the knowledge and expertise of the staffHow was waited on immediately and my problems were quickly diagnosed and repaired and I cannot be more pleased with the service that I received.
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May 2023 by Dale Brown
I just went there to get my clock repaired and I am impressed and my faith in humanity is strengthened. The lady who took care of me explained everything she did, showed me how the hands of my clock had broken and how she was fixing them, and only charged me 5.00. I am deeply impressed.
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April 2023 by Frank
Family owned business for over 50 years. They have a unique selection of high-end Grandfather Clocks and German Cuckoo Clocks. Beware of the Guard Gnome at the front door!
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April 2023 by Homayoun Mir
If you're on the hunt for clocks to buy, this is the spot you gotta check out. I seriously recommend this place.
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April 2023 by David G.
Very nice people and cute store. However, their website says they do repairs and service. I drove 2 hours to have a cuckoo clock repaired only to be told they don't do service or repairs! Do t let their website fool you and waste 4+ hours of your day to get thee like I did!
