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April 2024 by Alaaeldin Salem
very nice service advisor get my car on time. I like the new text message shows you everything happened to the car and the price.
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December 2023 by Searcy Baker
Been using these guys for the last 6 years to maintain my Legacy.
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December 2023 by Bedir M.
The Volkswagen Taos that we purchased from this dealership wasn't what we were expecting. In less than two years while driving this car less than 10K miles, we had a bunch of problems. First, the dashboard monitor began freezing and won't come back until you spend several minutes driving. The service person told us that that was due to cold weather, something doesn't make any sense and wasn't addressed during routine maintenance. Second, coolant began leaking, so we had to request a new coolant. Third, horn stopped working suddenly. So, before other problems get addressed, now we have to start thinking about this since it is not safe driving without horn. Fourth, I was surprised to see that we get charged for annual safety inspection when other dealers offer this at free of charge. To be honest, German cars are so overrated and overpriced regardless of their brand names. Definitely not planning to buy them again.
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October 2023 by MJ Tal
Service here was great! Way better than other dealerships in the area
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October 2023 by Carlos Villaverde
Very good.
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September 2023 by Ozzie B.
It all started with them locking key in car at reception. instead of asking for spare key, they fished through window. took over 3 hours for service, which turned out to be just an oil change. i was lucky. the woman who needed a new gas cap waited two hours. if you prebook, they will ignore, and imply that you ordered the more expensive service.
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September 2023 by Julio Roberts
Great food and selection. Thanks
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September 2023 by Paul Mayeur
Very nice and knowledgeable people in the service department
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September 2023 by Luke Watson
Outstanding customer service. They show that they care.
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September 2023 by Samuel Hoffman
They charged me $400 for 2 keys. Evil.
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September 2023 by Mirvat T.
the liars of all liars!!! never trust ever!!!the worst do not trust!btyw....they cost me 4k in repairs.. the worst!!!!
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June 2023 by Google user
New to the area and needed a part installed. I spoke to both service and parts who told me, “no problem. The parts will be on hand two days before your appointment.” I change my schedule to make the appointment all excited just to waste 3 hours of my morning thanks to them not having the parts on hand to complete the install. Winning. Thankful to know to find another Subaru dealer to call home thanks to their poor communication skills internally and with customers. Other than that people were nice. Stood at the counter for 45 minutes figuring this out with a nice customer service rep. Manager/suit walked by and immediately walked away/not getting involved at all.
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June 2023 by Emily
New to the area and needed a part installed. I spoke to both service and parts who told me, “no problem. The parts will be on hand two days before your appointment.” I change my schedule to make the appointment all excited just to waste 3 hours of my morning thanks to them not having the parts on hand to complete the install. Winning. Thankful to know to find another Subaru dealer to call home thanks to their poor communication skills internally and with customers.Other than that people were nice. Stood at the counter for 45 minutes figuring this out with a nice customer service rep. Manager/suit walked by and immediately walked away/not getting involved at all.
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June 2023 by Eliav Yitzhak
I have bought two cars from them and keep coming back because of the stellar service personnel. I have rarely had something positive to say about a car dealer and am very happy to have found them.
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June 2023 by Jill T.
We love this VW location! Jimmy in service went over and above to get our only vehicle back after diagnostics, offered the state inspection , (which was performed and executed) and even washed the vehicle in less than 24 hours! He even towed it from our house!Highly recommended!
