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October 2023 by Explore Kitchens
A set of keys was left at this store and David called right away. Thank you, David! Overall one of our favorite Sherwins
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July 2023 by Mary Lu
We purchased everything we needed at the store for an accent wall painting project. The sales associate was knowledgeable and it was super quick to get our gallon of paint mixed up!
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December 2022 by Alex Z
It's a paint store, I'm not sure what people are expecting. Paint selection is good, they know me by name even though I've only been in a handful of time, and paint is ready quickly. Not sure what else anyone would want.
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November 2022 by Alex Z.
It's a paint store, I'm not sure what people are expecting. Paint selection is good, they know me by name even though I've only been in a handful of time, and paint is ready quickly. Not sure what else anyone would want.
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August 2022 by Khadijeh Zarafshar
The customer service here is excellent. Being greeted and offered help really goes a long way. They also did a great job color-matching a custom paint color to my tile.
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June 2022 by Pete Pederson
The current staff here is awesome. Knowledgeable and very helpful, they direct me to the most cost effective solutions.
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April 2022 by Tory Guardino
David, Carlos and Jack were great! They always help me and every time I go in Sherwin Williams in Vienna. They know me my name by name l. great experience!
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February 2022 by Ruth D.
Our neighborhood paint store. The guys cd not be more friendly and helpful. David is so knowledgeable and goes out of his way to make sure the color and finish was exactly what I needed for today's project. Convenient location, park right in front, opens early. A valued resource in our Vienna community. Thank you!
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February 2022 by Sharon Burner
Friendly helpful staff. Carlos was great. Greeted me when I came in, offered to make my paint color that was a Behr color. Friendly chat while I waited for paint to be made. Go to THIS paint store in Vienna instead of the other not customer friendly one. ?
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December 2021 by my2centz
Took a rather long time to get service and they seemed to have an attitude
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October 2021 by Jon Prisby
Customer service not great. Poor communication about matching paint, options and cost vs quality. Able to match paint but wouldn’t recommend for non-professionals.
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September 2021 by Lauren martinez
All of the employees are very helpful and nice. Julie is my favorite. Pretty low traffic store so you don’t spend too much time in the store. Store Set up is easy to pick a color and not take forever.
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October 2020 by Zachary Christman
Bought some paint for a home renovation. It was on sale so saved quite a bit of money. The paint only required one coat (with touching up) because it was such high quality.
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August 2020 by Alison W.
Wow literally the rudest customer service I have ever experienced!!! Walked in and was completely ignored by two employees sitting at their desks. Assumed someone would acknowledge my presence at some point and ask if I had any questions or needed help. Nothing. So instead I walked up to the desk and asked for help finding a color to paint the interior of my new house and I know nothing about paint. The employee looked clearly put upon that I was asking any questions and his response was to "go look at the wall" !!?? I stated again that I know nothing about paint and don't know where to begin. His response was "umm I'm not really sure what you're asking me, you can't start by looking at the wall" !!! So rude and unhelpful.
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August 2020 by Courtney Chadwick
Employees were friendly, courteous and very helpful during my ordering process. All social distancing guidelines were kept.
