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November 2023 by Thomas Robb
Tony was great! He agreed to look at a classic Corvair for us to ensure it was running properly and in good mechanical order to help us make a purchase decision. The shop then proceeded to change all of the gaskets, fluids, and install our windshield fluid pump! Good service even though they were busy. To boot Tony mentioned the emergency brake broke when he was parking the car and he offered to install a new one at no charge once we could get the part! I’ll be taking my classic car and other cars to his shop from here on out! Good service and a great staff!
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November 2023 by Dylan Wieder
Tony has some great customer service. I brought in my Kia Optima for an Oil Change & Tire rotation. They did it in a timely manner as well as talking to me. It feels nice being new to town and meeting a reliable auto shop!
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October 2023 by Tim Ghelichkhan
These guys know what they are doing. Very polite and to the point always. I am a regular customer for them, as I have a business and have few cars. Highly recommend them.Services: Electrical repair
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October 2023 by Karl Kropp
Great place to get car repairs done, affordable prices, high quality work, I've been going there for at least 15 years.
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September 2023 by Drew Taylor
Best auto repair in Vienna, if not all of NoVA. Tony, the manager, is awesome and always incredibly helpful and straightforward. They do excellent work at fair prices and don’t try to nickel and dime you. My entire family goes to PT whenever there’s a car issue. Highly recommended.
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September 2023 by Grant Zolldan
Dropped my car off on Friday and they had it ready by the end of the day, but I mentioned to the woman on the phone that I would have to pick it up when they opened the next morning (at 8am) and she said that would be fine. I had a great experience in terms of service, but was left a bit confused when I showed up to pick up my car at the beginning of their posted hours last Saturday as nobody was there. I even waited 15 minutes after they were supposed to open. I went around back and spoke to the mechanic next door and they said that it was typical of them to show up late. I had to get a ride to come back later and had to rearrange my day as a result. When I did pick up my car, they had left a screwdriver directly on the driver's seat. Everyone was very nice and helpful, and the price was good, but the things in between were a bit frustrating.Service: Brakes
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September 2023 by Sysengr zip
Efficient, effective total systems assessment and rehab. Son's car had 100k miles of deferred maintenance (except oil changes). I am very happy with PT's competence and efficiency.
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September 2023 by Michele Sullivan
PT Auto spent the time and found the problem with my car not starting up. They were able to fix it the same day. Thank you!Services: Auto engine diagnostic
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September 2023 by John Morabito
Great communication and price. They handled a task that nobody else could do. I will definitely be using them again.Service: Tires
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August 2023 by Mark Denbaly
Gotta go hear if you crave for honesty and top notch work. I had several complicated issues with suspension, bearing, and engine mount arising from an accident in my Benz. The fancy Bodyshop that claimed to be the best had the car for 3 months and were assuring me that all is fine. I knew better since I have had the car for its entire life (which has a big sentimental value) to us. PT AUTO did such a good job that my jaw dropped. I am 70 years old and have seen many shops and mechanics. These guys are the best. Get this: you will love how they don’t assume you are naive and talk to you with a great deal of respect and attention. I am luckily to have found Tony and his experts there.Have to Amend my review. Eventho I love the people there, it turns out that work didn’t meet my expectations matching the 3 grands expense. Repacking of the bearing along with replacing of suspension parts and putting new tires caused a drift that can be taken care of after two alignments. (I never got the reading even tho I asked.) In addition, to replace the gas tank sensor, cargo cover had to be removed and reinstalled. The cover is not reinstalled properly (even after repeated request) so it pops open going over small bumps. This means on my car that the top cannot be closed or opened when you are on the door.
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August 2023 by Andrew Barnyak
Great work. Great price on an alignment. Nice waiting room. Helpful Staff. A++
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June 2023 by Teresa
I saw in that PT Auto Experts had very good reviews, so I took my Honda Accord because it had issues with the fuel tank system and a belt. I wasn't at all disappointed. They are really good and the price is good. I truly recommended it.Service: Auto exhaust system repair
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June 2023 by D Butcher
My daughter who Recently graduated from george mason, Her car broke down and these fine gentlemen took very good care of her for me. I highly recommend this bussiness.Service: Engine repair
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May 2023 by Alice Lee
What a great place — they were so helpful in helping diagnose my issue and completed the repairs for me so quickly and at reasonable cost. Will definitely return for future work!
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April 2023 by Alexander Garcia
Professional and personable, and great deals. They replaced my radiator at low cost and replaced a blown fuse I didn't even realize I needed. Great shop, I'll be back.Services: Air conditioning