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April 2024 by Frederick R.
I used to find it super easy to use the pay online, pick up order method but the employees would make such a stink that they have to go behind that counter to go get your order - and I mean a visibly poor attitude complete with nasty facial expressions, that I find it so much easier to go old school and just walk in, load up my cart and pay for it at the cash register - which was probably the functional purpose of their pissy attitude in the first place. If they can figure out a way for online orders to be picked up without any cashier help, I'll go back to that method.
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February 2024 by Sam Ramadan
Very friendly staff. Always fun going to petsmart.
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February 2024 by Sarah Portillo
I use the doggie day camp at this location and they are great! I also used their grooming services at the same time as camp and they were very accommodating.
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January 2024 by Mary Mayberry
It was also adoption day. We bought some Christmas gifts for our friends and I fell in love with Fredrick. I would have adopted him but I had flown in. Did he get adopted?
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December 2023 by Maria O.
Really positive and attentive response from management, when needed. Lindsay and Jimmy were both kind and attentive resolving my presenting needs. Jocelyn and Phillip provided a very warm and helpful environment. In combination, what I have come to appreciate and value from PetSmart.
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December 2023 by Irin M.
I love this store! The cashier girl i didn't know was so helpful! Thank you . Also a very organized store.
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December 2023 by Heather Sinclair
Got what I needed and got out.
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November 2023 by Billy B
Had our first grooming service appointment with Cindy and the service quality was terrible. When I went to pick up my pet, after tipping Cindy, I found out that there was still poop on my dog's butt. I asked her whether the bath they provide includes cleaning the butt. She confirmed that was part of the service and admitted she did not notice the poops. Seriously? I could not understand how a groomer could not notice the dog's poop on its body. Also the nail part was did so bad. I did not know how PetSmart recruits groomers but she was definitely not a qualified groomer.
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November 2023 by Paula Monks
The people are extremely nice at this store location but they are understaffed. The pet hotel for cats is just a cage with no comfortable padding to sleep on. I bought a cat bed at the PetSmart store to go into the cage. When I left the store I started crying at the thought of leaving my cat in a cage for 14 days, went back in and got her. I arranged to take the cat with me on my trip.
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November 2023 by Eric S.
I wish I read the reviews here before I made appointments with PetSmart Tyson's grooming. Had our first grooming service appointment with Cindy and the service quality was terrible. When I went to pick up my pet, after tipping Cindy, I found out that there was still poop on my dog's butt. I asked her whether the bath they provide includes cleaning the butt. She confirmed that was part of the service and admitted she did not notice the poops. Seriously? I could not understand how a groomer could not notice the dog's poop on its body. Also the nail part was did so bad. I did not know how PetSmart recruits groomers but she was definitely not a qualified groomer.
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September 2023 by Morin Tom
Really good petSmart, the people are really nice and helpful.Plus I went to adopt a little girly dog (Junebug or Juju for the friends)They have everything you need for dog and cat that for sure. I will just maybe add some more fluffy bed for dog ^^
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September 2023 by B K.
The Kitty Cottages are tidy and secure, and the staff are so attentive and friendly, just like they are with our pup friends. Thank you!
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August 2023 by Peter Stefanov
Vegan dog food, and I imagine cat food too. I DO NOT CARE HOW MUCH PROTIEN IS IN HERE. They are OBLIGATE Carnivors. If you do not want to feed your CARNIVORES meat because you feel SssssoooooOoo terrible, then maybe you shouldn't have gotten the animal. You waste of carbon-based life. Get an iguana instead. An absolutely disgusting disappointment, PetSmart, appalling
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July 2023 by dan epi
I like this store, seriously. They always have a very good choice of pet foods and great return policy.And the people who work inside are fast, attentive and helpful. So, if you want to complete a fast and useful shopping for your pet, come here.
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July 2023 by Chaitanya Dahagam
Very patient staff. Narrica and her team are excellent. Reasonable prices. We'll definitely get our dog bathed and groomed here again.