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September 2024 by I Am Sharon
I have owned a Maserati for several years, now. This dealership has the worst service department.
First, it's hard to get them on the phone. Don't answer calls, you can't make money.
Second, when you drive there to speak to someone in person because they don't answer calls, they are too busy to take your car in for service.
Lastly, when you agree to some far out date, they can't give you a loaner, ever. Last I checked, they had ONE loaner car and it's always promised out for months.
Do not expect a luxury experience at this Maserati dealership.
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September 2024 by nathan “MENDELAY” kidane
Bad customer service. When I call as for part lady told me this is not Auto Zone . I definitely know where I called . Thank you.
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August 2024 by Alexander Palamarchuk
We recently had the pleasure of working with Devaunte Morgan at Safford Maserati in purchasing a pre-owned Porsche Cayenne. Devaunte was incredibly knowledgeable and responsive in navigating us thru the process and especially communicative in answering all of our questions and responsive to any issues that came up from Agreement thru delivery. We highly recommend him to future Safford customers. Alex and Michelle
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August 2024 by Nathaniel Booker
Maserati of Vienna has a heck of a team that I most appreciate doing business with. They repaired my car and restored it back to the original state. Thanks to Kenny Milling and his associate. There were so many question that I need answers and Patricia/Kenny and Chet was there to answer all my questions dealing with the services that I was being offered. Upon arrival Kenny was very professional and accommodating with receiving my vehicle. With me being new Maseroti owner I left feeling whole with all the info that I received about the service of my vehicle. This location is top notch on there customer service, and I would recommend any one who owns a Maseroti to take it to SAFFORD COLLISION IN Vienna Va.
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June 2024 by Margaret Gesualdi
My car broke down as I was out of state and was towed to this dealer. I cannot express how incredible Jose in service was. His professionalism and knowledge were outstanding!!!!!! A huge thank you Jose!!!!!!
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March 2024 by Shahin Asgari
As a seasoned enthusiast who has had the privilege of owning multiple luxury vehicles, including a 2017 Maserati Ghibli, a 2020 Maserati Levante, and a 2024 Tesla Model Y, I can confidently say that Maserati of Tysons Corner, under the guidance of Harry Hamidi, stands out as a beacon of excellence in the automotive world. Over the years, I've had the pleasure of purchasing not just one, but three cars from him and his team at Maserati of Tysons Corner, and each experience has been nothing short of exceptional.
From the moment I first set foot in their showroom, I knew I had stumbled upon something truly special. The ambiance is simply captivating – a harmonious blend of sophistication, style, and Italian flair. It's the kind of environment that makes you feel like you're stepping into a world of possibilities, where automotive dreams are not only realized but exceeded.
What truly sets Maserati of Tysons Corner apart, however, is the people. With each purchase, I've had the pleasure of working with their dedicated team of professionals, led by Harry Hamidi, who consistently go above and beyond to ensure that every aspect of the buying process is seamless and enjoyable.
His depth of knowledge about the Maserati brand is truly impressive, and his genuine passion for these vehicles shines through in every interaction. Whether I had questions about performance specs, technology features, or customization options, he was always there to provide expert guidance and support.
In conclusion, my experiences with Maserati of Tysons Corner, From the moment I purchased my first car to the present day, they have consistently delivered on their promise of excellence in every aspect of the ownership experience. If you're in the market for a luxury vehicle and are seeking a dealership that combines top-notch service with a genuine passion for their craft, look no further than Maserati of Tysons Corner. Trust
me, you won't be disappointed.
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March 2024 by Al Shookh
Don’t buy from them. They are horrible people
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February 2024 by Talal Nsouli
This is a great dealership because of the sales Manager Mr Nick ZAIMI. Nick IS AN OUTSTANDING person who really facilitates all transactions at Maserati of Tysons.
I was in the past a racing car driver now became a physician,so he knew how to answer every technical question without hesitation.
He gave me his cell phone number and answered all my questions in a great and professional manner.
So I bought the top Maserati which is the quattroporte MODENA 2022. Nick made the sale transaction very smooth and I am enjoying driving this great maserati sports sedan.
Maserati of USA is lucky to have Nick Zaimi as a SUPERB manager.
TALAL NSOULI, M.D., FAAAAI
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February 2024 by Devagus waters
Mason and Mr.Huff, Are true professionals. They provide excellent service keeping the customer updated at all times bring in the vehicle back to 100% of excellence .
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November 2023 by Laurence Patterson
Staff was extremely helpful, friendly, responsive and professional. I would highly recommend this dealership and service center to anyone who owns a Maserati or Alfa Romeo.
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October 2023 by Devaunte Morgan
Great dealership, 10/10 recommend. Service department is always willing to help. I recently came in for routine service and was given a loaner car quickly. I'll continue to come back and deal with this team.
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October 2023 by Devante Morgan
Great dealership, 10/10 recommend. Service department is always willing to help. I recently came in for routine service and was given a loaner car quickly. I'll continue to come back and deal with this team.
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September 2023 by Erica McMillon
I’ve had the worst experience with this dealership time and time again! My car has been in the service department for nearly 3 weeks with little communication! The part needed is on back order for God knows how long. After some back & forth they sent me to Enterprise for a loaner yet won’t cover the cost to get me into a car comparable to my vehicle! I sat in Enterprise for over 4hrs while Maserati & Enterprise went back & forth on what they won’t cover!!!!!I don’t recommend this place & in fact I don’t even want a Maserati any longer! This has been the worst experience I have ever dealt with at any dealership! This is totally unacceptable!! Manager did absolutely nothing to help with the situation!
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September 2023 by Joel Clark
Quick turnaround on diagnosis. Nelson was knowledgeable on the issue.
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September 2023 by Jeff Robinson
Great service and flexible appointment times. And they Always return my vehicle looking as good as new!
