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May 2023 by Adam Slafsky
I got a haircut with Mona expecting a lot out of it considering the price of the cut and overall I did not get what it was worth. I have been to several curly hair specialist in the area and so far this was the worst cut that I had gotten from a “specialist”. The customer service was okay which is why I’m giving it two stars instead of one. I was late to my appointment but they were accommodating, though, this is where the good ends. When I got there she was clearly nowhere near finished with another client and had me sitting still for a while. During the haircut there were several times she went to go check her phone or pick up what seemed to be a personal call. As for the cut, I told her what I wanted, showed her pictures of how I had it before and asked for that. What I got was nowhere close. She had cut my hair as if it was straight in the same way it would be cut if you went to a barbershop and got a $15 haircut. She used one hair product and spent about 20 minutes total on the actual cutting. During this little time I explained my routine and showed her my products which she clearly had no use knowledge of, then proceeded to give me advice counter to every other specialist I’ve been too. I was left with flat frizzy hair which I would’ve been ashamed to be seen with. Other than the cut she was very pushy about selling her product which was filled with harmful and damaging ingredients similar to every other product I looked at on her shelf. The second I got home I made sure to thoroughly wash my hair to remove anything she put in and restyle it. Several days after now there are portions of my natural curl pattern and curl clumps that are at completely different lengths making my hair look frizzier that it did before the cut despite it being healthy and tame. I am very disappointed with my experience and would highly recommend trying one of the other many specialists in the area before considering getting your hair cut here or if you haven’t tried any others before.Service: Haircut
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May 2023 by Dean A
Mona understands curly hair. That’s a plus.Be careful of those signs by their price listing, because without discussing it with me, I got charged a lot more than i was told over the phone for my cut and color. Once I get up-charged, I don’t go back.
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February 2023 by Janet Weihbrecht
Mona and her staff are wonderful. They are attentive and knowledgeable. I enjoy my time at the salon.
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January 2023 by C W
This was my third haircut with Mona. Each time I said that I wanted to keep my hair long, and each time the cuts were shorter than I had anticipated but still ok and I really enjoyed them. Yesterday, however, I ended up with the shortest cut I’ve ever had (from mid back curls to above the shoulder). While the cut itself is good, I was VERY clear with Mona that I wanted to keep my hair long, but she cut it short anyway. Mona says that she can not guarantee a particular length…and that sadly proved to be the case with my last cut. When I get my hair cut I would hope that my hair requests will be honored and that the stylist will listen to me and we can work together for the desired results.This was unfortunately not the case.Service: Haircut
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September 2022 by Mariam Shafik
This experience wouldn’t have been worth $40. I so wanted to trust Mona and believe that a $110 haircut and style would be worth it (I have shoulder length curly hair), but it was a huge waste of money. The haircut ended up have to be fixed in one area after the appointment, and the “styling” consisted of having one product added and then separating each curl so I looked like a frizz ball. I was then told “this is just how your hair is”. Huge waste of money. Find somewhere else.Services: Curly hair
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April 2022 by Caroline Austin
This was my first time going to a curly hair expert .. and I am so glad I did! I trusted Mona's opinion. I had come in there with no knowledge on how to cut or take care of curly hair! She taught me a lot and did a wonderful job! This has been my best hair cut ever ! & I will definitely be sticking with Mona at Lofty Salon for future hair cuts!Service: Curly hair
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April 2022 by Caroline Austin
First time going to a curly hair expert ! So happy with my hair cut! Mona did an excellent job and I left with a lot more knowledge on how to care for my curly hair too! Would definitely recommend!
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February 2022 by Ella Gibbons
Mona did a great job! I have fine, straight, “White” hair, nothing like the Arabic curls and texture. Mona cut my hair exactly as I asked her to and then did some magic to actually curl my hair for a day! Amazing, volume and stylish do all done in under 30 min. Will be returning ;)Service: Haircut
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November 2021 by Ashley J.
Mona didn't even ask me what length I wanted to cut my hair. I said I wanted short hair and she misinterpreted what I meant and cut it too short before I could tell her what length I wanted. Usually I go to a normal hair salon, where they specifically ask me which length I want while holding the scissors up to my hair. This is what I expected from this salon as well, but the haircutter cut the hair without asking me if I was okay with the length first. The only reason I went to lofty salon was because I have curly hair and wanted to get it cut by a "curly specialist". I won't be making that mistake again. 100$ for a cut that was too short and looks very weird because she did not confirm with me what I wanted. I've had much better haircuts for 20$ from my small neighborhood hair salon. Now I can't even put my hair in a ponytail to hide the weirdness because it's too short. Im going to have to grow out my hair for a while before it goes back to being somewhat decent.
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October 2021 by Michelle Ganz
So this is the most expensive haircut I have ever gotten and it was worth every penny. When Taylor Helen said she was going to cut it so it looked good no matter where I parted it I assumed that meant under good conditions. I was so wrong. This haircut looks good no matter what. Up in a ponytail and soaked with sweat? Take it down and hair looks amazing. A frizzy mop? Still looks amazing. Brushed out curls? AMAZING. I am so freaking impressed. 11/10 would recommendServices: Curly hair
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August 2021 by Maria J. Barreix
Mona was lovely! She gave me a great, manageable, haircut and walked me through the steps on how to recreate the look at home. Very happy with my cut!Service: Haircut
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August 2021 by Rahaf Baghdadi
I went there for a balayage and a curly haircut. Mona did a great job with the haircut! She did exactly what I wanted. But the problem is the balayage. It looked very nice when it was wet/damp but once it dried up completely, you can still see strands of my old highlighted hair. Also some of the streaks of the balayage goes so close to my roots than the others which doesn’t look that flattering. I think Mona could’ve done a better job making sure that the color covers the old highlighted strands completely.
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March 2021 by AGEA Association
My go to for all things hair! Wonderful people, professional and casual, laidback place! MY favorite salon!!
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January 2021 by Nadia H.
I hadn't had a haircut in so long because I have a hard time trusting people with my curls. I was long overdue so I scheduled a cut with Mona. When I arrived, there were three other people in the salon (Mona, a client, and another staff member) with enough space to social distance. This put me at ease because you can tell they're following COVID precautions well and taking it seriously. We did a quick overview of what I was looking for before the cut. I had requested bangs but she said they wouldn't be flattering with the long length I was going for so I trusted her opinion and am glad I did! She did exactly what I asked her for and was quick (but detailed), respectful, and kind. I'm planning to go back and get my next cut from her.
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January 2021 by Karen M.
Mona is Amazing!! She has helped me learn to love my curly hair......a concept I fought vigorously for 60+ years! Since the "Curlyologist" took over I get soooo many compliments!! Mona has made my life so carefree! If you have curly hair you MUST let Mona work her magic!!!