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October 2023 by Google user
Very happy with the CVS services, especially Pharmacist and staffing services.
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September 2023 by Cristina T.
I have been living in Vienna Va for the last 37 years. I go to CVS at maple Ave for my vaccines. I never had a problem with their clinic. For my last two Covid boosters I had to go to Cedar lane Pharmacy because CVS at Maples Ave had Moderna. Last year I was very disappointed with the service at that particular location/pharmacist at Cedar lane in Vienna.This year I went to CVS at Cedar lane again with appointment to get the new Covid 19.I had a confirmation text and email on my phone. I approached the desk and showed the appointment confirmation and told her I am here to get my shot. She said I can't we have very limited units of the vaccine and is only offered to people who have made appointment even after seeing the email and text confirmation on my phone. Long story short this went on for 15 minutes. I told I have appointment and I am going to Europe in 2 weeks and need this vaccine please call the store manager and have him or her explain to why you are ignoring the appointment confirmation. At that point after wasting my time she said ok I will make an exception???Never again I will go near that store.
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September 2022 by Catherine K.
This is the best CVS around due to the amazing team! The pharmacist, manager, techs and everyone at the store take care of their customer and the community day after day.
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July 2022 by Marc E.
I live in the Vienna area and have 3 CVS Pharmacies within minutes of me. I choose the one at 264 Cedar Lane simple because of the staff. The are so kind and always willing to help. I am not one that needs a lot of help but it is nice to know they are there to assist. I will name the two pharmacy ladies, Huong and Amy, they are outstanding. I have also come to know Yeoun in recent months and she is such a nice lady. Remember, the products are the same no matter what CVS you go to, or almost any drugstore. I visit this CVS because of the people and their service.
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April 2021 by Cameron McMellen
This CVS team have been really great!
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March 2021 by Urmila C.
Go to another CVS instead. All the poor reviews on here are true. The cashier is rude and so are the other employees. If you ask them help to find anything they simply say "they don't have it" They don't even bother helping you look for it. When I ended up searching myself I found it but I wish the store had things organized in a better manner. The cashier spent 10 min laughing with another employee rather than seeing that customers were forming a line. You really want to be in and out of places during this time. They also didn't seem to be following any COVID protocols. Poorly managed and unwelcoming!!! Avoid this CVS and go elsewhere.
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February 2021 by Navi K.
Ayse is a very unhelpful rude hostile cocky frustrating stubborn and lazy cashier who should be dismissed. She does not understand English fully and will continue to misunderstand you and repeat the same thing and acts as if what she is saying is the right answer even though she did not even understand your question to begin with! She also just dismisses things and says "I don't know" or "I don't know how to do that" to not help you out with normal things that CVS cashiers should know! She doesn't even make an attempt to ask her manager or supervisor. On top of that, she acted as if she was doing me a favor by doing her job and very rudely scanned and bagged my stuff and handed it. Lastly, I tried cashing in a scratch ticket and she laughed at me and made fun of me to the other cashier. She said "oh she wants her five dollars haha" as if I were a cheap and desperate person. Honestly, I think she only got hired because she knows someone who already works there. She's definitely not qualified or fit for the job though! If I could give this place 0 stars I would! Stay away from this store and go somewhere else where you will have a better experience.
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January 2021 by Beverly A.
This is a great CVS. I have been trading there for more than 20 years. The store is always clean, neat and the shelves well stocked. The management is outstanding - I'm not sure she even gets a day off. She is on the sales floor every time I go and always seems to be able to call people by name. The Pharmacy (expecially Huong), gives great shots - absolutely painless! I wouldn't even consider trading at another CVS when we have the best right here!
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April 2020 by Jim Williams
Amy and her team are the best!!
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January 2020 by Megan T.
This pharmacy has the BEST staff I have EVER seen and encountered. Gets my prescriptions done in just MINUTES. Especially Huong. She is a very hard working pharmacist. She is very kind and gets my prescriptions done fast. She always is helping others and is one of the kindest people I know. Have been going here for years. Always great service. No complaints.
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September 2019 by Kalomira Sarantis
excellent service.
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November 2018 by Mike R.
This is among the better CVS stores. You will find what you're looking for, and it's not so super busy to be annoying. There are some CVS locations that can be madhouses, but this one tucked away in a small mall is perfect. While CVS prices are higher than their competitors, that's set by corporate folks in New England. Occasionally you can find a bargain, and for prescriptions this is a spot to roll. This store is clean. Refreshingly organized as well, with aisles that have room for you, the basket, or the shopping cart. They have a blood pressure machine to see what traffic is doing to your health, and the pharmacists and employees in this store are very kind. Parking is a cinch, although Cedar Lane can be a busy intersection.
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March 2018 by Desdemona P.
This is a review for the pharmacy..great pharmacist who is very prompt and friendly. It's like those commercials for 'my medicine shoppe' or whatever in there --she's really awesome. In this day and age of impersonal computerized interactions, it is a welcome respite. Store itself is pretty average located in a somewhat ugly strip mall in Vienna (Near worlds most depressing McDonald's).
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March 2017 by James Hall
I've been going to this CVS now for about three to four months. They've been great, super friendly and have filled everything we've needed in just minutes. There was a complication with our prescription going to two different pharmacies and insurance paying the other pharmacy. They took care of clearing all of it up and ensured I went home with the prescription I needed. We now exclusively use them to fill every script. I highly recommend this pharmacy.