“Obtaining a car loan from Navy Federal Credit Union was a great idea and a good experience. I did need to ask for a manager and not general customer service personnel. Once I got to someone who could provide a change to my loan request, it was smooth sailing. The representatives were professional, informative, answered by questions and provided me with exactly what I needed. In a timely manner. I appreciate their efforts, professionalism, knowledge, and friendliness. I am glad to do business with NFCU and bank with them for savings accounts. Thanks so much for your great customer service!”
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1007 Electric Ave, Vienna
“Elka from the Equity Loan Deportment is a 5 Star employee. She was instrumental in assisting me to complete the online application that I could not complete because NFCU servers were giving an ERROR message every time I tried to complete a certain stage in the loan application. Elka was very thorough, courteous, professional, and very pleasant to work with. A truly excellent experience. Thank you Elka. V/R LtCol Sanny, USMC (Ret)”