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August 2023 by Mahnaaz Latib
We’ve been using this merchant for decades and the quality of work is excellent as it’s always been.
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July 2023 by Nena Patrone
The nice guy fixed my Gucci purse and did an amazing job. That’s why I always take my shoes and purses to him!
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July 2023 by M Robie
Excellent work. Reasonably priced. This guy can do magic with your shoes, leather, purses, belts, etc..
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May 2023 by Setareh Rafaatpey
My shoes had a small hole! And he put the glow and he thought he fixed it. OMG! Glue for this shoes, I cannot user my shoes anymore and I never never go there! They are very bad very bad!!!!!!!
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March 2023 by Yon Hee
I dropped my Chanel bag on 25 Feb to cover scratch. When I picked up the bag my Chanel purchase receipt and authentication card in a white chanel envelope was missing. In its place was black envelope with some generic advertisement. I told the owner and he grew angry and said he did not see a white envelope. When I called later to check on this he was angry and rude and eventually agreed to check cctv. I went back to the store and he again got angry and yelling. He said he never saw the white envelope only the black one. He yelled in Korean and English. He finally said he would look for the white envelope after I said I would stop by later and check. Stay away from this store as they cannot be trusted. I pickup today 2023 march 1.
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August 2022 by Kristine
Had them modify a purse so I could add a removable strap. They were fast, reasonably priced and the metal loop/grommet matched the hardware of the purse exactly. Very satisfied.
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August 2021 by Tina Mitchell
Never disappoints! My husband and I take all of our high-end shoes here and he does a superb job... they come back looking brand new.
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June 2021 by Shannon Bailey
I live in Tidewater and stumbled upon this place because i watched a youtube video on a Christian Louboutin So Kate review. She stated she took her shoes to The Shoe Shoppe in Tysons to get them to cut down the heel and she raved about their work. I purchased a pair of preowned Loubs that were magenta and i had them dye them black. Outstanding job. They look like they came in this color and none of the dye was on the red or inner sole. It was very convenient because i shipped my shoes and met him in Williamsburg to pick up as he was in the 757. It only took him a day to do the work. Now this shop will get all my business. Superb job!
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April 2021 by C Leo
Nice workmanship!
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March 2021 by Natalie Penedo
They do OUTSTANDING JOB on fixing brand shoes ? ? super happy and statist with them. Precessional! They fixed very nice Bally and Italian shoes for my husband, replaced sole and heel, published, replaced laces to match on the snickers ... did special dry cleaning for the shoes! Love it! Will be bringing other shoes for them to fix! Absolutely recommend that place! ? points!
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January 2021 by LM Dixon
I cannot rave about the Shoe Shoppe enough on how well they can repair designer shoes. I brought in a pair of Valentino heels after the cobblestone streets in Charleston, SC gauged the leather and one of my heels actually broke! In addition it was recommended that I have rubber placed on the bottom of the shoe to protect the leather and I could not agree more. I pick up my heels today and could not be happier with the results. See the before and after.
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May 2020 by Carol Scott
I do not know what I would have done with my Christian Louboutin shoes if it was not for the Shoe Shoppe. I am very pleased with the way that they repair my shoes. The prices are reasonable and finished within days. The attendants are also very pleasant.
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May 2020 by Yasmine Janssen
I’m from D.C. and had to move to CO due to military move, and could NOT find a shoe cobbler to even look at my Louboutins... This is the only place I have ever known to be willing to fix my So Kate Louboutins and be known to do a wonderful job, and to also be willing to ship my heels, to and from CO. Life saver. Thanks you thank you thank you.
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March 2020 by eileen blair
Amazing and professional
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January 2020 by Kwang Chae
Very professional work great customer service