Lovesac is dedicated to providing comfortable, adaptable furniture for homes. Their Sacs and Sactionals are designed to be washable, changeable, and built to last a lifetime. Customers appreciate the commitment to sustainability, allowing them to invest in furniture that evolves with their needs. The Tysons Corner showroom is known for its exceptional customer service. Reviews highlight the helpfulness and patience of the staff, including team members who assist families with young children. Customers feel welcomed and well-informed, with associates taking the time to answer questions and guide them through the buying process without being pushy. Many shoppers express gratitude for the opportunity to see and test the furniture in person, enhancing their overall experience. Overall, Lovesac offers a welcoming environment where customers can find the most adaptable couch and comfortable seating while enjoying a stress-free shopping experience.
Many thanks to Mads, the sales associate who patiently explained all the options of the sactional sofa to me, a first timer. She was patient and clear and also fun! I ordered my sofa today (from One Loudoun, that’s slightly closer to my home, with equally kind & helpful staff).
May 2025
It was a great experience buying from this location - Maddie on the customer service / sales team was so helpful and patient with answering our many questions. We feel really pleased with our purchase!
August 2024
We came in right as the mall was opening on Labor Day Weekend and Nate opened the doors and welcomed us in right away. He was very informative, thorough and kept our interests in mind. We did a lot of research online and glad we actually came into the store to sit on the couches and see the fabric in person. Big thanks... read full comment
