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October 2023 by sleekmodernchic luxe
My 13 year old daughter came in today for a blowout and was running approximately 10 minutes late. The receptionist/scheduler called me in the rudest manner and aggressively told me to hurry because they were fully booked. She called me a second time, but I didn't answer, because I did not want to experience her rudeness again. I specifically asked if they had experience working with curly/coily hair, i.e. African American texture, I was told yes. My husband watched as they yanked and pulled at my daughters hair. Needless to say, her hair is a mess. She called me in tears. So, now I'm going to re-do her hair. We paid for her hair to be done as a time-saving measure, but the money could have been better spent on someone in need. If you have textured hair, AVOID this location of the Dry Bar at all costs. Believe the bad reviews, if I'm taking time to post a poor review, I'm trying to help others avoid making the same mistake.
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July 2023 by S J
Best blowout ever! My stylist was attentive to my desires and incredibly pleasant. I’ll definitely be booking her again for my maternity shoot. Thank you for making both me and my photos so beautiful for my baby shower Services: Blowouts
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July 2023 by Sabina Balbale
Has Sofia for my 2 appointments 2 days in a row. She did great!!!! Highly recommend her!!!
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June 2023 by its suhhleanahh
This is my second time at this location and I love going here. Today I had the manager blow out my hair and she did a great job at doing that and then I had another stylist come in I believe her name was Claire. She was very sweet and kind. I asked for voluminous curls that would last the next day due to an event and she accomplished that. I love my hair a lot and it looks amazing. Thank you so much ?!
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February 2023 by Jordan Christman
I was excited for my first dry bar experience, but after this I will not go back. While my stylist was very nice, I explicitly asked for loose, tousled curls and showed the stylist a picture. When she finished styling my hair, she instructed me that the curls would be tight for a few hours and I should comb my fingers through the curls in a few hours to achieve the loose curl look I wanted. I did that but unfortunately the curls never loosened up. I had a big event that evening and while it sounds trivial I felt super self conscience about my hair the whole night because I didn’t like the style and pictures confirmed I should have styled my own hair. All in all, really disappointing, particularly considering I spent $60 for hair I didn’t feel good about it.Service: Hairstyling
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December 2022 by Soena F.
Very bad experience. Just don't go there. The staff is rude and I regret that i spent a huge amount of money for nothing
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November 2022 by Frith W.
Great experience from start to finish! My now dry was beautiful and lasted perfectly! Can't say enough!
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November 2022 by Megan N.
TL ; DR: stylist was rude and I left with damp hair. I have been to this location twice. I have also been to multiple other Drybars in multiple locations and have never had an experience like I had here. Let me preface this by saying 1. The receptionist is very kind and professional. And 2. The first time I had my hair done it turned out fine (even though all the stylists showed up late for their 8am appointments). The second time I went, I had the absolute rudest stylist. I have very long hair. Everyone who has ever styled my hair has always told me I have a ton of fine hair, which means it tangles easy. It is also highlighted which means the texture will also contribute to tangling (I'm aware of all this). After washing my hair, the stylist starts to brush out my hair and comments it's tangled - and I kindly tell her sorry and that I have a lot of hair (obviously). She goes on to start drying it before it's brushed through all the way. Which, I've never had anyone do it that way. And obviously it's difficult to round brush through a head of knotted, wet hair that hasn't been combed all the way through. As she's doing this, she tells me whoever does my highlights leaves them in for too long. I nicely told her I don't think that's the case as my hair has always been quick to tangle. She proceeds to start curling it BEFORE she finished drying it. I could tell my front ends weren't dry but it didn't realize until I got in my car and ran my hands through it that it was entirely damp throughout (not to mention frizzy). As she was finishing up she says to me "word of advice, go to a new salon. Your hair is damaged". Which I found completely rude, for one. And also, not true. I go to a very high-end salon and see a blonde specialist and I take EXTREMELY good care of my hair. It was evident she didn't have the time or skill to properly style my hair (or the patience to brush it out) and would rather insult me. The receptionist is so nice I chose not to say anything there (although had I realized it was that wetI probably would have.) I still tipped 20 percent, so all in all over $60 for half damp, frizzy hair that I had to redo when I got home.
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October 2022 by Courtney G.
This is not a real Drybar, they are owned by another company and don't utilize actual Drybar policies. Also, even if you have an appointment you still won't get in because of staff issues. Don't schedule appointments if you can't fulfill them. Lots of excuses. I see now why this location has such terrible reviews.
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October 2022 by Elizabeth C. Parks
Not sure why all of the low ratings? Fantastic experience for all 4 of us that went (ages 30s - 70s; all from out of town) the morning of my sister's bridal brunch with hopes our hair would be great for the rehearsal/ rehearsal dinner. Great experience! Communicative staff throughout the process! This included the day before when they learned that one of our appointments would be running 15 minutes behind due to a staff member that called out.Was our hair exactly as it was in the morning as it was in the evening? No, but we didn't expect it to be. Great blow outs that lasted wonderfully for all of the day/ evening events. Thank you!Services: Blowdry
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October 2022 by Nazrin
Very happy with the service at this location. Every stylist I’ve seen so far have listened well and styled exactly how I wanted. Location is convenient with easy parking. Same day appointments are tough to get, but I’ve easily scheduled next day appointments (with the exception of holidays - plan your appointment somewhat earlier).
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October 2022 by Elizabeth P.
Not sure why all of the low ratings? Fantastic experience for all 4 of us that went (ages 30s - 70s; all from out of town) the morning of my sister's bridal brunch with hopes our hair would be great for the rehearsal/ rehearsal dinner. Great experience! Communicative staff throughout the process! This included the day before when they learned that one of our appointments would be running 15 minutes behind due to a staff member that called out. Was our hair exactly as it was in the morning as it was in the evening? No, but we didn't expect it to be. Great blow outs that lasted wonderfully for all of the day/ evening events. Thank you!
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October 2022 by Lauren B.
I should have looked at the ratings before I made an appointment. So much for that $55. I asked my stylist if she was done, clearly she wasn't but she said, yes, she was done. What a waste of money and huge disappointment, their style book is great but my stylist was not able to recreate the look. Never again! A huge thanks to the receptionist who discounted my blowout by $10. It's wasn't her fault.
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September 2022 by Hawa Ibrahim
This was my first time here and I came in for beach waves on my birthday. The lady that did my hair was rude, she didn’t introduce herself, she didn’t speak, she gave me super tight curls. I added 2 braids and the braids were messed up and she took 15 minutes and seemed like she put zero effort into doing my hair. I paid 60$ for a hair style that I could’ve 100% done better myself. All that money down the drain for an experience I was looking forward to.
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September 2022 by Colleen R.
I went here on Saturday with my mom and aunt. We had to make it to a wedding at 5. I was concerned they couldn't do our hair all at the same time. Then we read some of the reviews it added to the concern. However, they exceeded all expectations. They did our hair all at the same time. When my aunt and mom couldn't decide on what style to pick the stylist helped and did an amazing job. I'm not sure if this place is under new management or has a new team. The people here are very nice and accommodating. We had a great time.
