-
January 2024 by Emmanuel Montesa
I love Charles Tyrwhitt but the people that currently work here are very rude. No concept of customer service. And they don’t honor their online prices. Very disappointed and different than the store in downtown DC and flagship in London.
-
January 2024 by Josh Nevid
Good customer service. Super helpful and patient. I even had a small child with me and they were super accommodating.
-
October 2023 by Alex Sedlacek
A bit pricey but good quality clothes.
-
September 2023 by Colt Galeria
Very helpful staff and good quality products.1 year update - purchased some new suits and the store manager was extremely helpful getting the right fit and tailoring. I really enjoyed working with her again!
-
July 2023 by Sunny Jiten Singh
Usually a happy shopper in the earlier days of this brand at Tysons and was a frequent buyer as a result. It's all about making the sale now vice a conversation, an eagerness to help or provide service like it used to be.There is not a genuineness now. Will unsubscribe and stop purchasing.
-
May 2023 by Brian Chin
They service here varies. The lady who was fitting me was very nice and took the time to make sure that I was happy with the suit. However another fitter, the one with gray hair, rung me up and when I asked for alterations on my order he seemed very annoyed with me for wanting to change things or ordering things into the store. As for quality of goods, I ended up returning the suit as the price of 600+ seemed extreme for a half canvas suit where you can find a better quality full canvas suit for around 600 at other stores. They do have good deals on dress shirts at times (3 for 99 etc)
-
May 2023 by Kolton Starr
Love the quality of the store. I have been a customer for many years. The low rating today has to do with the fact that one of the associates today was openly yelling at the other and getting in his face. I thought for a moment that there was going to be a physical altercation. It was very unprofessional and made my experience at the store VERY uncomfortable so I left. The arguing persisted for a good 20 minutes.
-
May 2023 by M F
I visited the Charles Thyrwitt store in Tyson’s Corner, Virginia and I was amazed by the helpful associate named “Jamila”. From the moment I stepped in the store, Jamila asked how to help me, brought me various samples, and ultimately checked me out. She is the epitome of a good worker and CT should look to hire more employees like her (maybe she can even teach a training course for new employees?). Almost my entire closet is filled with CT and I appreciate your good products. Thank you.
-
April 2023 by Anthony A.
Dishonest location. Go to the Connecticut Ave location in DC. where the deals are better on a bulk shirt purchase. I got charged 200 for 4 shirts where as the other location honors the 3 shirt deal which equals far greater savings. Not even close. Not to mention the rep told me it's only offered online. Which is a clear lie after speaking to the DC location. Never again will I shop at the VA store.
-
February 2023 by John Drake
I have ordered several custom button down shirts. The ability to select custom sleeve and neck sizes a great help. Having a shirt with the appropriate sleeve lengths makes for a cleaner and more stylish look! Recently, I purchased several of the Murino wool sweaters, they are great for a casual night out in cool weather. I also got the Field Jacket to wear for mid weather conditions, I love it! Shipping has never been an issue.
-
December 2022 by Frank
This would have been a 5-star experience as a repeat customer for this store: affordable good quality shirts, very friendly and helpful salesperson.That changed at checkout. The guy behind the counter (tall, bald, gingerish beard) told me 20% off store wide discount is already included in the price (the 4 shirts for $239 I purchased). I asked him again if the discount has been applied when I got the receipt that says $239. I thought 20% off is stackable with the 4 shirts deal. The guy got very irritated and said “one shirt was $75 and the discount was included already”. If he ended there, still a great experience. But he then snapped at me:“If you want to pay MORE, WE CAN DO THAT!”How did I get so emboldened to ask such an irritating question only to immediately feel ashamed by my inferior intelligence as pointed out by this superior checkout person. How silly of me trying to pay more when he already had my best interest in mind. His snapping at me was to teach me a valuable lesson in retail and made sure it was memorable enough so I would remember to never pay more when you can pay less in the future.
-
October 2022 by Michael Hershfield
Charles Tyrwhitt shirts are great quality with an incomparable non- iron fabrication. Truly , a high end quality shirt, with an affordable price. I was helped by Mauricio, which made the shopping experience a pleasure. He is knowledgeable & accommodating, everything necessary for a quality salesperson. Great job Mauricio…
-
October 2022 by Sanctus Reiki
Nice suits for the dapper lifestyle.
-
July 2022 by Rahil Merchant
Excellent store for custom-like fitted shirts. Many styles are often on sale
-
April 2022 by B. Aaron Weaver
Came in for a couple casual shirts and a blazer. Brian was extremely helpful - patient and knowledgeable about the product line. Ended up grabbing a few additional items. Would definitely recommend.