Pilot Travel Center in Tom's Brook, VA, is noted for its excellent customer service, with staff frequently going above and beyond to help. Reviews highlight friendly service, with employees consistently greeting customers with a smile. The facility earns praise for being nice, clean, and fully stocked. It offers a variety of amenities including fuel, high-speed pumps, EV charging, Wi-Fi, overnight parking, and clean showers with plenty of hot water. Customers enjoy the fresh food, snacks, drinks, and restaurant options like Taco Bell and Subway. The location is easy to access and features a nice grass area for walking pets. Many describe it as a must-have for professional drivers, providing everything needed on the road in a positive atmosphere.
0245 half of the fuel island is covered up due to unregulated parking.app has 56 of 58 available even though not a spot to be empty.if you are going to provide a safe parking environment,plus money lost on not policing the lot,then time to paint over the reserve.its only 18x56
July 2025
Big big shout out to you guys, especially to Gabe,who went out of his way to make sure I retrieved my wallet safely, thanks again you're a great guy.
June 2025
Great people here at this pilot the guy tommy really takes care of the customers